100
NPS
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Epay Systems
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About Epay Systems' Brand
Epay Systems is a tech company that provides web-based time and labor management solutions for employers with a distributed workforce. Among its major competitors, Epay Systems is ranked in 1st place for NPS while Workday is 2nd, and BambooHR is 3rd.
Brand at a Glance
4.1/5
Product Quality
4/5
Pricing
5/5
Customer Service
Epay Systems Ranking
- #1 / 4 of its competitors
Epay Systems NPS
Epay Systems's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Epay Systems's customers would recommend using the product based on a scale of -100 to 100.
Epay Systems Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Epay Systems NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 100 | Aug 2020 | 100 |
How Other Brands Compare
Epay Systems is ranked first for NPS among its competitors. Workday and BambooHR come in second and third, with ADP coming in at #4.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Epay Systems NPS vs. Competitors
Compared to its competitors, Epay Systems's NPS is rated right above Workday.
| COMPANY | NPS Score | |
|---|---|---|
| Epay Systems | 100 |
 | Workday | 31 |
 | BambooHR | 25 |
 | ADP | -10 |
Epay Systems Product Quality
4.1/5
Epay Systems has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
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Epay Systems Product Information
Epay Systems serves markets in the United States. Epay Systems supports iOS, Web, and Android devices and offers products for medium and large sized businesses.
Epay Systems’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Website
- http://www.EPAYsystems.com
- Company Size
- 51-200 Employees
Industry
Tech
Enterprise
SaaS
Languages Supported
English
Spanish
Product Type
Human Resources (HR) Software
Payroll Software
Epay Systems Product Quality vs. Competitors
Compared to its competitors, Epay Systems's Product Quality score is rated right above Workday.
| COMPANY | Product Quality Score | |
|---|---|---|
| Epay Systems | 4.1/5 |
| Workday | 3.9/5 |
| BambooHR | 3.9/5 |
| ADP | 2.8/5 |
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Epay Systems Pricing
Epay Systems ROI & Value For Money
4/5
Epay Systems has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Epay Systems Pricing Plans
Epay Systems has a pricing structure that accommodates medium and large businesses.
Who Uses Epay Systems?
Medium Businesses
Large Enterprises
Epay Systems Pricing vs. Competitors
Compared to its competitors, Epay Systems's ROI score is rated right above Workday.
| COMPANY | Pricing Score | |
|---|---|---|
| Epay Systems | 4/5 |
| Workday | 3.8/5 |
| BambooHR | 3.8/5 |
| ADP | 2.8/5 |
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Epay Systems Customer Service
5/5
Epay Systems has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Epay Systems's Customer Service
Address
8430 W. Bryn Mawr Ave, Chicago, IL
Website
http://www.EPAYsystems.com
Phone Number
13122128000
Epay Systems Customer Service vs. Competitors
Compared to its competitors, Epay Systems's Customer Service score is rated right above Workday.
| COMPANY | Customer Service Score | |
|---|---|---|
| Epay Systems | 5/5 |
| Workday | 3.9/5 |
| BambooHR | 3.7/5 |
| ADP | 2.7/5 |
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