0
NPS
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Eveready
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About Eveready's Brand
industrial and oilfield maintenance Among its major competitors, Eveready is ranked in 3rd place for NPS while Duracell is 1st, and Energizer is 2nd.
Brand at a Glance
100%
Customer Loyalty
4.5/5
Product Quality
3.7/5
Pricing
3.7/5
Customer Service
Eveready Ranking
- #3 / 4 of its competitors
Eveready NPS
Eveready's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Eveready's customers would recommend using the product based on a scale of -100 to 100.
Eveready Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
Eveready NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2021 -100 | Nov 2021 | -100 |
Apr 2023 0 | Apr 2023 | 0 |
How Other Brands Compare
Eveready is ranked third for NPS among its competitors. Duracell and Energizer come in first and second, with Spectrum Brands coming in at #4.
Eveready |  Duracell |  Spectrum Brands |  Energizer | |
| Global Ranking | #- | #296 | #- | #- |
| NPS | 0 | 27 | -19 | 23 |
| Valuation Updated every 24 hours for public companies | - | $3.31B | $3.09B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Eveready NPS vs. Competitors
Compared to its competitors, Eveready's NPS is rated right above Spectrum Brands, and is preceded by Energizer.
| COMPANY | NPS Score | |
|---|---|---|
| Duracell | 27 |
| Energizer | 23 |
| Eveready | 0 |
| Spectrum Brands | -19 |
Eveready Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Eveready users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Eveready Customer Loyalty vs. Competitors
Compared to its competitors, Eveready's Customer Loyalty score is rated right above Energizer.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Eveready | 100% |
| Energizer | 80% |
| Spectrum Brands | 78% |
| Duracell | 76% |
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Eveready Product Quality
4.5/5
Eveready has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
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Eveready Product Information
Eveready’s product quality score is a 4.5 out of 5 as rated by its users and customers.
- Website
- http://www.evereadyinc.com
- Company Size
- 1-10 Employees
Eveready Product Quality vs. Competitors
Compared to its competitors, Eveready's Product Quality score is rated right above Energizer.
| COMPANY | Product Quality Score | |
|---|---|---|
| Eveready | 4.5/5 |
| Energizer | 3.8/5 |
| Duracell | 3.7/5 |
| Spectrum Brands | 2.7/5 |
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Eveready Pricing
Eveready ROI & Value For Money
3.7/5
Eveready has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
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Eveready Pricing vs. Competitors
Compared to its competitors, Eveready's ROI score is rated right above Duracell, and is preceded by Energizer.
| COMPANY | Pricing Score | |
|---|---|---|
| Energizer | 3.8/5 |
| Eveready | 3.7/5 |
| Duracell | 3.6/5 |
| Spectrum Brands | 2.8/5 |
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Eveready Customer Satisfaction (CSAT)
Eveready Customer Satisfaction (CSAT) Score
100 / 100
Eveready has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Eveready Customer Satisfaction vs. Competitors
Compared to its competitors, Eveready's Customer Satisfaction score is rated right above Duracell.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Eveready | 100% |
| Duracell | 73% |
| Energizer | 67% |
| Spectrum Brands | 42% |
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Eveready Customer Service
3.7/5
Eveready has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Eveready's Customer Service
Website
http://www.evereadyinc.com
Eveready Customer Service vs. Competitors
Compared to its competitors, Eveready's Customer Service score is rated right above Spectrum Brands, and is preceded by Duracell.
| COMPANY | Customer Service Score | |
|---|---|---|
| Energizer | 3.9/5 |
| Duracell | 3.7/5 |
| Eveready | 3.7/5 |
| Spectrum Brands | 2.7/5 |
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Eveready as an Employer
4.6/5
Eveready has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Eveready scored a 0 for Net Promoter Score and a 67 for Employee Net Promoter Score. NPS gauges how likely a customer of Eveready would recommend the brand to a friend. ENPS measures how likely Eveready employees would recommend working at Eveready to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
67
eNPS Score
| 67% | Promoters |
|---|---|
| 33% | Passive |
| 0% | Detractors |
