-100
NPS
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Federal Signal Corporation
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About Federal Signal Corporation's Brand
Among its major competitors, Federal Signal Corporation is ranked in 5th place for NPS while Oshkosh Corporation is 1st, and Schneider Electric is 2nd.Their current market cap is $2.18B
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Federal Signal Corporation Ranking
- #4 / 4 of its competitors
Federal Signal Corporation NPS
Federal Signal Corporation's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Federal Signal Corporation's customers would recommend using the product based on a scale of -100 to 100.
Federal Signal Corporation Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Federal Signal Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2024 -100 | Feb 2024 | -100 |
How Other Brands Compare
Federal Signal Corporation is ranked #4 for NPS among its competitors. Oshkosh Corporation and Schneider Electric come in first and second, with Spartan Motors coming in at third. Among those competitors, it is the third most valued company behind Schneider Electric.
Federal Signal Corporation |  Schneider Electric |  Oshkosh Corporation |  Spartan Motors | |
| Global Ranking | #- | #364 | #- | #- |
| NPS | -100 | 31 | 40 | -100 |
| Valuation Updated every 24 hours for public companies | $2.18B | $32.77B | $8.11B | $600.59M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Federal Signal Corporation NPS vs. Competitors
Compared to its competitors, Federal Signal Corporation's NPS is rated right below Spartan Motors.
| COMPANY | NPS Score | |
|---|---|---|
| Oshkosh Corporation | 40 |
| Schneider Electric | 31 |
 | Danfoss | 28 |
| Spartan Motors | -100 |
| Federal Signal Corporation | -100 |
Federal Signal Corporation Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Federal Signal Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Federal Signal Corporation Customer Loyalty vs. Competitors
Compared to its competitors, Federal Signal Corporation's Customer Loyalty score is rated right above Danfoss, and is preceded by Spartan Motors.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Spartan Motors | 100% |
| Federal Signal Corporation | 100% |
| Danfoss | 81% |
| Schneider Electric | 78% |
| Oshkosh Corporation | 71% |
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Federal Signal Corporation Product Quality
5/5
Federal Signal Corporation has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Federal Signal Corporation Product Information
Federal Signal Corporation’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.fedsig.com/
Federal Signal Corporation Product Quality vs. Competitors
Compared to its competitors, Federal Signal Corporation's Product Quality score is rated right above Oshkosh Corporation.
| COMPANY | Product Quality Score | |
|---|---|---|
| Federal Signal Corporation | 5/5 |
| Oshkosh Corporation | 4.1/5 |
| Schneider Electric | 4/5 |
| Danfoss | 3.9/5 |
| Spartan Motors | 2.5/5 |
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Federal Signal Corporation Pricing
Federal Signal Corporation ROI & Value For Money
5/5
Federal Signal Corporation has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Federal Signal Corporation Pricing vs. Competitors
Compared to its competitors, Federal Signal Corporation's ROI score is rated right above Schneider Electric.
| COMPANY | Pricing Score | |
|---|---|---|
| Federal Signal Corporation | 5/5 |
| Schneider Electric | 3.9/5 |
| Danfoss | 3.9/5 |
| Oshkosh Corporation | 3.8/5 |
| Spartan Motors | 2.5/5 |
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Federal Signal Corporation Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
100%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Federal Signal Corporation Customer Satisfaction vs. Competitors
Compared to its competitors, Federal Signal Corporation's Customer Satisfaction score is rated right below Spartan Motors.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Danfoss | 82% |
| Schneider Electric | 77% |
| Oshkosh Corporation | 71% |
| Spartan Motors | 0% |
| Federal Signal Corporation | 0% |
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Federal Signal Corporation Customer Service
5/5
Federal Signal Corporation has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Federal Signal Corporation's Customer Service
Website
https://www.fedsig.com/
Federal Signal Corporation Customer Service vs. Competitors
Compared to its competitors, Federal Signal Corporation's Customer Service score is rated right above Oshkosh Corporation.
| COMPANY | Customer Service Score | |
|---|---|---|
| Federal Signal Corporation | 5/5 |
| Oshkosh Corporation | 4/5 |
| Schneider Electric | 4/5 |
| Danfoss | 3.8/5 |
| Spartan Motors | 2.5/5 |
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Consumer vs. Employees
Federal Signal Corporation scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Federal Signal Corporation would recommend the brand to a friend. ENPS measures how likely Federal Signal Corporation employees would recommend working at Federal Signal Corporation to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
