40
NPS
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Oshkosh Corporation
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About Oshkosh Corporation's Brand
Oshkosh Corporation is a leading manufacturer and marketer of access equipment, Among its major competitors, Oshkosh Corporation is ranked in 1st place for NPS while Caterpillar Inc. is 2nd, and Moog is 3rd.Their current market cap is $8.11B
Brand at a Glance
71%
Customer Loyalty
4.1/5
Product Quality
3.8/5
Pricing
4/5
Customer Service
Oshkosh Corporation Ranking
- #1 / 4 of its competitors
Oshkosh Corporation NPS
Oshkosh Corporation's Net Promoter Score (NPS) is a 40 with 55% Promoters, 30% Passives, and 15% Detractors. Net Promoter Score tracks whether Oshkosh Corporation's customers would recommend using the product based on a scale of -100 to 100.
Oshkosh Corporation Overall NPS
| 55% | Promoters |
|---|---|
| 30% | Passives |
| 15% | Detractors |
Oshkosh Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 43 | Sep 2022 | 43 |
Oct 2022 50 | Oct 2022 | 50 |
Jan 2023 50 | Jan 2023 | 50 |
Feb 2023 54 | Feb 2023 | 54 |
Jul 2023 58 | Jul 2023 | 58 |
Sep 2023 53 | Sep 2023 | 53 |
Nov 2023 47 | Nov 2023 | 47 |
Feb 2024 38 | Feb 2024 | 38 |
Jun 2024 40 | Jun 2024 | 40 |
Feb 2025 45 | Feb 2025 | 45 |
May 2025 41 | May 2025 | 41 |
Sep 2025 40 | Sep 2025 | 40 |
How Other Brands Compare
Oshkosh Corporation is ranked first for NPS among its competitors. Caterpillar Inc. and PACCAR come in second and third, with Terex coming in at #4. Among those competitors, it is the third most valued company behind Caterpillar Inc..
Oshkosh Corporation |  Caterpillar Inc. |  PACCAR |  Terex | |
| Global Ranking | #- | #171 | #927 | #- |
| NPS | 40 | 38 | 30 | -29 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $8.11B | $126.91B | $40.79B | $3.23B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Oshkosh Corporation NPS by Gender
Oshkosh Corporation's NPS was rated 34 by Male customers on Comparably.
Male
34
Oshkosh Corporation's NPS was rated 34 by Male customers on Comparably.
67%
Promoters
0%
Passives
33%
Detractors
Female
N/A
Oshkosh Corporation's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Oshkosh Corporation NPS vs. Competitors
Compared to its competitors, Oshkosh Corporation's NPS is rated right above Caterpillar Inc..
| COMPANY | NPS Score | |
|---|---|---|
| Oshkosh Corporation | 40 |
| Caterpillar Inc. | 38 |
 | Moog | 36 |
| PACCAR | 30 |
 | Navistar | 16 |
| Terex | -29 |
 | Claire | -34 |
 | Federal Signal Corporation | -100 |
Oshkosh Corporation Customer Reviews
Out of the 3 Oshkosh Corporation customer reviews 2 were positive and 1 was constructive. Oshkosh Corporation customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
Oshkosh Corporation Customer Loyalty
71%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
71% of Oshkosh Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Oshkosh Corporation Customer Loyalty Score by Gender
Oshkosh Corporation's Customer Loyalty score was rated 70 by Male customers on Comparably.
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Male
70%
Yes
Female
N/A
Yes
Oshkosh Corporation Customer Loyalty vs. Competitors
Compared to its competitors, Oshkosh Corporation's Customer Loyalty score is rated right above Navistar, and is preceded by Caterpillar Inc..
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Claire | 100% |
| Federal Signal Corporation | 100% |
| Terex | 85% |
| PACCAR | 84% |
| Moog | 82% |
| Caterpillar Inc. | 78% |
| Oshkosh Corporation | 71% |
| Navistar | 71% |
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Oshkosh Corporation Product Quality
4.1/5
Oshkosh Corporation has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
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Oshkosh Corporation Product Information
Oshkosh Corporation’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Company Size
- 10,000+ Employees
Industry
Tech
Travel
Quick Insights into Oshkosh Corporation Product Quality
Oshkosh Corporation's Product Quality score was rated highest by Male customers.
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Ranked Oshkosh Corporation Product Quality the Highest
Oshkosh Corporation Product Quality Score by Gender
Oshkosh Corporation's Product Quality score was rated 4.1 by Male customers on Comparably.
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Male
4.1/5
Female
N/A
Oshkosh Corporation Product Quality vs. Competitors
Compared to its competitors, Oshkosh Corporation's Product Quality score is rated right above Caterpillar Inc., and is preceded by Moog.
| COMPANY | Product Quality Score | |
|---|---|---|
| Federal Signal Corporation | 5/5 |
| Moog | 4.2/5 |
| Oshkosh Corporation | 4.1/5 |
| Caterpillar Inc. | 3.9/5 |
| PACCAR | 3.8/5 |
| Terex | 3.5/5 |
| Navistar | 3.1/5 |
| Claire | 2.9/5 |
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Oshkosh Corporation Pricing
Oshkosh Corporation ROI & Value For Money
3.8/5
Oshkosh Corporation has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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Quick Insights into Oshkosh Corporation ROI
Oshkosh Corporation's ROI score was rated highest by Male customers.
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Ranked Oshkosh Corporation ROI the Highest
Oshkosh Corporation ROI Score by Gender
Oshkosh Corporation's ROI score was rated 4 by Male customers on Comparably.
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Male
4/5
Female
N/A
Oshkosh Corporation Pricing vs. Competitors
Compared to its competitors, Oshkosh Corporation's ROI score is rated right above PACCAR, and is preceded by Caterpillar Inc..
| COMPANY | Pricing Score | |
|---|---|---|
| Federal Signal Corporation | 5/5 |
| Moog | 4.2/5 |
| Caterpillar Inc. | 4/5 |
| Oshkosh Corporation | 3.8/5 |
| PACCAR | 3.8/5 |
| Terex | 3.6/5 |
| Claire | 3.5/5 |
| Navistar | 3.3/5 |
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Oshkosh Corporation Customer Satisfaction (CSAT)
Oshkosh Corporation Customer Satisfaction (CSAT) Score
72 / 100
Oshkosh Corporation has an overall Customer Satisfaction score of 72 rated by its users and customers.
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Very Satisfied
43%
Satisfied
29%
Neither Satisfied nor Dissatisfied
28%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Oshkosh Corporation Customer Satisfaction
Oshkosh Corporation's Customer Satisfaction score was rated highest by Male customers.
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Ranked Oshkosh Corporation Customer Satisfaction the Highest
Oshkosh Corporation Customer Satisfaction Score by Gender
Oshkosh Corporation's Customer Satisfaction score was rated 67 by Male customers on Comparably.
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67 / 100
MaleVery Satisfied | 67% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 33% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Oshkosh Corporation Customer Satisfaction vs. Competitors
Compared to its competitors, Oshkosh Corporation's Customer Satisfaction score is rated right above PACCAR, and is preceded by Caterpillar Inc..
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Moog | 76% |
| Caterpillar Inc. | 72% |
| Oshkosh Corporation | 71% |
| PACCAR | 70% |
| Navistar | 52% |
| Terex | 50% |
| Claire | 33% |
| Federal Signal Corporation | 0% |
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Oshkosh Corporation Customer Service
4/5
Oshkosh Corporation has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About Oshkosh Corporation's Customer Service
Address
P O Box 2566, Oshkosh, WI
Website
http://www.oshkoshcorporation.com/
Phone Number
(920)235-9150
Quick Insights into Oshkosh Corporation Customer Service
Oshkosh Corporation's Customer Service score was rated highest by Male customers.
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Ranked Oshkosh Corporation Customer Service the Highest
Oshkosh Corporation Customer Service Score by Gender
Oshkosh Corporation's Customer Service score was rated 4.1 by Male customers on Comparably.
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Male
4.1/5
Female
N/A
Oshkosh Corporation Customer Service vs. Competitors
Compared to its competitors, Oshkosh Corporation's Customer Service score is rated right above Caterpillar Inc., and is preceded by Moog.
| COMPANY | Customer Service Score | |
|---|---|---|
| Federal Signal Corporation | 5/5 |
| Moog | 4.1/5 |
| Oshkosh Corporation | 4/5 |
| Caterpillar Inc. | 4/5 |
| PACCAR | 3.8/5 |
| Navistar | 3.6/5 |
| Terex | 3.2/5 |
| Claire | 3.2/5 |
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Oshkosh Corporation as an Employer
3.4/5
Oshkosh Corporation has a 3.4/5 stars for its overall company culture rated by their employees
top
25%
Consumer vs. Employees
Oshkosh Corporation scored a 40 for Net Promoter Score and a 9 for Employee Net Promoter Score. NPS gauges how likely a customer of Oshkosh Corporation would recommend the brand to a friend. ENPS measures how likely Oshkosh Corporation employees would recommend working at Oshkosh Corporation to a friend.
Net Promoter Score
40
NPS Score
| 55% | Promoters |
|---|---|
| 30% | Passive |
| 15% | Detractors |
Employee Net Promoter Score
9
eNPS Score
| 45% | Promoters |
|---|---|
| 19% | Passive |
| 36% | Detractors |
