

Provider of printing and packaging products. The company develops, manufactures and markets conventional and energy-curable inks and coatings, pressroom chemicals, printing blankets and sleeves for offset printing, as well as pigments and additives for use in inks and other colorant applications. Among its major competitors, Flint Group is ranked in 1st place for NPS while BASF is 2nd, and Hexion is 3rd.
Flint Group's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Flint Group's customers would recommend using the product based on a scale of -100 to 100.
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
| Summary | Date | Score |
|---|---|---|
Jan 2022 100 | Jan 2022 | 100 |
Flint Group is ranked first for NPS among its competitors. BASF and Sun Chemical come in second and third, with Platform Specialty Products coming in at #4.
![]() Flint Group | ![]() BASF | ![]() Platform Specialty Products | ![]() Sun Chemical | |
| Global Ranking | #- | #535 | #- | #- |
| NPS | 100 | 31 | - | -37 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $76.09B | $3.24B | $2.36B |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Compared to its competitors, Flint Group's NPS is rated right above BASF.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Flint Group | 100 |
![]() | BASF | 31 |
![]() | Hexion | 25 |
![]() | Sun Chemical | -37 |
Flint Group scored a 100 for Net Promoter Score and a -34 for Employee Net Promoter Score. NPS gauges how likely a customer of Flint Group would recommend the brand to a friend. ENPS measures how likely Flint Group employees would recommend working at Flint Group to a friend.
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
| 22% | Promoters |
|---|---|
| 22% | Passive |
| 56% | Detractors |