88
NPS
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Fluper
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About Fluper's Brand
Introduced in 2013, Fluper is #1 Mobo Agency globally. Top Rated Mobile Application Development Among its major competitors, Fluper is ranked in 1st place for NPS while Zoho is 2nd, and IBM is 3rd.
Brand at a Glance
95%
Customer Loyalty
4.6/5
Product Quality
4.4/5
Pricing
4.6/5
Customer Service
Fluper Ranking
- #1 / 3 of its competitors
Fluper NPS
Fluper's Net Promoter Score (NPS) is a 88 with 94% Promoters, 0% Passives, and 6% Detractors. Net Promoter Score tracks whether Fluper's customers would recommend using the product based on a scale of -100 to 100.
Fluper Overall NPS
| 94% | Promoters |
|---|---|
| 0% | Passives |
| 6% | Detractors |
Fluper NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2020 100 | Mar 2020 | 100 |
Apr 2020 100 | Apr 2020 | 100 |
May 2020 100 | May 2020 | 100 |
Dec 2020 100 | Dec 2020 | 100 |
Feb 2021 77 | Feb 2021 | 77 |
Sep 2023 85 | Sep 2023 | 85 |
Oct 2023 87 | Oct 2023 | 87 |
Nov 2023 89 | Nov 2023 | 89 |
How Other Brands Compare
Fluper is ranked first for NPS among its competitors. Zoho and IBM come in second and third.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Fluper NPS by Gender
Fluper's NPS was rated 100 by both Female and Male customers on Comparably.
Male
100
Fluper's NPS was rated 100 by Male customers on Comparably.
100%
Promoters
0%
Passives
0%
Detractors
Female
100
Fluper's NPS was rated 100 by Female customers on Comparably.
100%
Promoters
0%
Passives
0%
Detractors
Fluper NPS by Ethnicity
Fluper's NPS was rated 100 points by both Asian or Pacific Islander and Other customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 100 | Asian or Pacific Islander | 100 |
Other 100 | Other | 100 |
Fluper NPS by Age
Fluper's NPS was rated 100 points by customers ages 26-30 on Comparably.
Fluper NPS by Usage
Fluper's NPS was rated 100 points by customers who have used Fluper's products/services for 1 to 2 Years, and by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 100 | 1 to 2 Years | 100 |
2 to 5 Years 100 | 2 to 5 Years | 100 |
Fluper Customer Reviews
Out of the 7 Fluper customer reviews 7 were positive and 0 were constructive. Fluper customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Fluper Customer Loyalty
95%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
95% of Fluper users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Fluper Customer Loyalty Score by Gender
Fluper's Customer Loyalty score was rated 100 by both Female and Male customers on Comparably.
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Male
100%
Yes
Female
100%
Yes
Fluper Customer Loyalty Score by Ethnicity
Fluper's Customer Loyalty score was rated 100% by both Asian or Pacific Islander and Other customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Fluper.
100
out of 100
Asian or Pacific Islander
100
out of 100
Other
Fluper Customer Loyalty Score by Age
Fluper's Customer Loyalty score was rated 100% by customers ages 26-30 on Comparably.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
26-30 100% | 26-30 | 100% |
Fluper Customer Loyalty Score by Usage
Fluper's Customer Loyalty score was rated 100% by customers who have used Fluper's products/services for 1 to 2 Years, and by customers with 2 to 5 Years of usage.
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Fluper Customer Loyalty Score by Industry
Fluper's Customer Loyalty score was rated 100% by Tech industry customers.
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Fluper Customer Loyalty vs. Competitors
Compared to its competitors, Fluper's Customer Loyalty score is rated right above Zoho.
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Fluper Product Quality
4.6/5
Fluper has an overall Product Quality score of 4.6 out of 5 stars rated by its users and customers.
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Fluper Product Information
Fluper’s product quality score is a 4.6 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Fluper's product the highest.
- Website
- https://www.fluper.com/
- Company Size
- 201-500 Employees
Industry
Tech
Mobile App
On Demand
Virtual Reality
Quick Insights into Fluper Product Quality
Fluper's Product Quality score was rated highest by Female customers, and rated lowest by Asian or Pacific Islander customers.
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Ranked Fluper Product Quality the Highest
Ranked Fluper Product Quality the Lowest
Fluper Product Quality Score by Gender
Female customers rated Fluper's Product Quality score 0.6 stars higher than Male customers.
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Male
4.4/5
Female
5/5
Fluper Product Quality Score by Ethnicity
Fluper's Product Quality score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Fluper.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 4.2 | Asian or Pacific Islander | 4.2 |
Other 5 | Other | 5 |
Fluper Product Quality Score by Age
Fluper's Product Quality score was rated 4.7 stars by customers ages 26-30 on Comparably.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 4.7 | 26-30 | 4.7 |
Fluper Product Quality Score by Usage
Fluper's Product Quality score was rated the highest by customers who have used Fluper's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
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Fluper Product Quality Score by Industry
Fluper's Product Quality score was rated 4.7 stars by Tech industry customers.
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Fluper Product Quality vs. Competitors
Compared to its competitors, Fluper's Product Quality score is rated right above Zoho.
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Fluper Pricing
Fluper ROI & Value For Money
4.4/5
Fluper has a value for money and ROI score of 4.4 out of 5 stars rated by its users and customers.
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Fluper Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into Fluper ROI
Fluper's ROI score was rated highest by customers who have used Fluper's products/services for 1 to 2 Years, and rated lowest by Male customers.
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Ranked Fluper ROI the Highest
Ranked Fluper ROI the Lowest
Fluper ROI Score by Gender
Female customers rated Fluper's ROI score 0.1 stars higher than Male customers.
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Male
4.9/5
Female
5/5
Fluper ROI Score by Ethnicity
Fluper's ROI score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Fluper.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 4.9 | Asian or Pacific Islander | 4.9 |
Other 5 | Other | 5 |
Fluper ROI Score by Age
Fluper's ROI score was rated 5 stars by customers ages 26-30 on Comparably.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 5 | 26-30 | 5 |
Fluper ROI Score by Usage
Fluper's ROI score was rated 5 stars by customers who have used Fluper's products/services for 1 to 2 Years, and by customers with 2 to 5 Years of usage.
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Fluper ROI Score by Industry
Fluper's ROI score was rated 5 stars by Tech industry customers.
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Fluper Pricing vs. Competitors
Compared to its competitors, Fluper's ROI score is rated right above Zoho.
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Fluper Customer Satisfaction (CSAT)
Fluper Customer Satisfaction (CSAT) Score
100 / 100
Fluper has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
86%
Satisfied
14%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Fluper Customer Satisfaction
Fluper's Customer Satisfaction score was rated highest by customers who have used Fluper's products/services for 1 to 2 Years, and rated lowest by Other customers.
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Ranked Fluper Customer Satisfaction the Highest
Ranked Fluper Customer Satisfaction the Lowest
Fluper Customer Satisfaction Score by Gender
Fluper's Customer Satisfaction score was rated 100 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Fluper.
100 / 100
MaleVery Satisfied | 67% | |
|---|---|---|
Satisfied | 33% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
100 / 100
FemaleVery Satisfied | 100% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Fluper Customer Satisfaction Score by Ethnicity
CSAT according to Asian or Pacific Islander
Fluper's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Fluper.
100 / 100
Very Satisfied
75%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Other
Fluper's Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Fluper.
100 / 100
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
Fluper Customer Satisfaction Score by Age
Fluper's Customer Satisfaction score was rated 100 points by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Fluper.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26-30 | 100% |
Fluper Customer Satisfaction Score by Usage
Fluper's Customer Satisfaction score was rated 100 points by customers who have used Fluper's products/services for 1 to 2 Years.
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Fluper Customer Satisfaction vs. Competitors
Compared to its competitors, Fluper's Customer Satisfaction score is rated right above Zoho.
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Fluper Customer Service
4.6/5
Fluper has an overall Customer Service score of 4.6 out of 5 stars rated by its users and customers.
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About Fluper's Customer Service
Address
101 Khalid Bin Al Waleed Road, Dubai 31219 United Arab Emirates
Website
https://www.fluper.com/
Phone Number
9811214174
Fluper's Social Links
Quick Insights into Fluper Customer Service
Fluper's Customer Service score was rated highest by customers who have used Fluper's products/services for 2 to 5 Years, and rated lowest by Asian or Pacific Islander customers.
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Ranked Fluper Customer Service the Highest
Ranked Fluper Customer Service the Lowest
Fluper Customer Service Score by Gender
Female customers rated Fluper's Customer Service score 0.1 stars higher than Male customers.
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Male
4.8/5
Female
4.9/5
Fluper Customer Service Score by Ethnicity
Fluper's Customer Service score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Fluper.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Asian or Pacific Islander 4.7 | Asian or Pacific Islander | 4.7 |
Other 4.9 | Other | 4.9 |
Fluper Customer Service Score by Age
Fluper's Customer Service score was rated 4.7 stars by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Fluper.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
26-30 4.7 | 26-30 | 4.7 |
Fluper Customer Service Score by Usage
Fluper's Customer Service score was rated the highest by customers who have used Fluper's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
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Fluper Customer Service Score by Industry
Fluper's Customer Service score was rated 4.9 stars by Tech industry customers.
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Fluper Customer Service vs. Competitors
Compared to its competitors, Fluper's Customer Service score is rated right above Zoho.
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Fluper as an Employer
4.7/5
Fluper has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Fluper scored a 88 for Net Promoter Score and a 90 for Employee Net Promoter Score. NPS gauges how likely a customer of Fluper would recommend the brand to a friend. ENPS measures how likely Fluper employees would recommend working at Fluper to a friend.
Net Promoter Score
88
NPS Score
| 94% | Promoters |
|---|---|
| 0% | Passive |
| 6% | Detractors |
Employee Net Promoter Score
90
eNPS Score
| 95% | Promoters |
|---|---|
| 0% | Passive |
| 5% | Detractors |
