100
NPS
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Fruit Street Health
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About Fruit Street Health's Brand
Fruit Street is a telehealth software company that allows for HIPAA compliant video calls and wearable device monitoring. Among its major competitors, Fruit Street Health is ranked in 1st place for NPS while Teladoc is 2nd, and MDLIVE is 3rd.Their current valuation is $55.00M
Fruit Street Health Ranking
- #1 / 4 of its competitors
Fruit Street Health NPS
Fruit Street Health's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Fruit Street Health's customers would recommend using the product based on a scale of -100 to 100.
Fruit Street Health Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Fruit Street Health NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2021 100 | Mar 2021 | 100 |
How Other Brands Compare
Fruit Street Health is ranked first for NPS among its competitors. Teladoc and MDLIVE come in second and third, with eVisit coming in at #4. Among those competitors, it is the third most valued company behind Teladoc.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Fruit Street Health NPS vs. Competitors
Compared to its competitors, Fruit Street Health's NPS is rated right above Teladoc.
| COMPANY | NPS Score | |
|---|---|---|
| Fruit Street Health | 100 |
 | Teladoc | 16 |
 | Chiron Health | N/A |
 | Nanowear | N/A |
 | TruClinic | N/A |
 | MDLIVE | -17 |
 | eVisit | -66 |
