

"Golden Corral offers American cuisine based breakfast, lunch and dinner." Among its major competitors, Golden Corral is ranked in 6th place for NPS while Old Country Buffet is 1st, and Ryan's is 2nd.
Golden Corral's Net Promoter Score (NPS) is a -22 with 35% Promoters, 8% Passives, and 57% Detractors. Net Promoter Score tracks whether Golden Corral's customers would recommend using the product based on a scale of -100 to 100.
| 35% | Promoters |
|---|---|
| 8% | Passives |
| 57% | Detractors |
| Summary | Date | Score |
|---|---|---|
Dec 2024 -24 | Dec 2024 | -24 |
Jan 2025 -24 | Jan 2025 | -24 |
Feb 2025 -24 | Feb 2025 | -24 |
Mar 2025 -24 | Mar 2025 | -24 |
Apr 2025 -22 | Apr 2025 | -22 |
May 2025 -24 | May 2025 | -24 |
Jun 2025 -24 | Jun 2025 | -24 |
Jul 2025 -24 | Jul 2025 | -24 |
Aug 2025 -23 | Aug 2025 | -23 |
Sep 2025 -24 | Sep 2025 | -24 |
Oct 2025 -24 | Oct 2025 | -24 |
Dec 2025 -23 | Dec 2025 | -23 |
Golden Corral is ranked #4 for NPS among its competitors. Olive Garden and Red Lobster come in first and second, with Cracker Barrel coming in at third.
![]() Golden Corral | ![]() Olive Garden | ![]() Red Lobster | ![]() Cracker Barrel | |
| Global Ranking | #- | #429 | #- | #- |
| NPS | -22 | 6 | -10 | -11 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | - | $18.78B | $18.80B | $4.07B |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Male customers rated Golden Corral's NPS 21 points higher than Female customers.
Golden Corral's NPS was rated -11 by Male customers on Comparably.
Golden Corral's NPS was rated -32 by Female customers on Comparably.
Golden Corral's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Native American customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -14 | Caucasian | -14 |
Hispanic or Latino 14 | Hispanic or Latino | 14 |
African American/Black -1 | African American/Black | -1 |
Native American -100 | Native American | -100 |
Other -62 | Other | -62 |
Golden Corral's NPS was rated the highest by customers ages 61-65, and the lowest by customers ages 31-35.
Golden Corral's NPS was rated the highest by customers who have used Golden Corral's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -82 | Less than 1 Year | -82 |
1 to 2 Years 20 | 1 to 2 Years | 20 |
2 to 5 Years -13 | 2 to 5 Years | -13 |
5 to 10 Years -29 | 5 to 10 Years | -29 |
Over 10 Years -7 | Over 10 Years | -7 |
Compared to its competitors, Golden Corral's NPS is rated right below Cracker Barrel.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Old Country Buffet | 100 |
![]() | Ryan's | 100 |
![]() | Olive Garden | 6 |
![]() | Red Lobster | -10 |
![]() | Cracker Barrel | -11 |
![]() | Golden Corral | -22 |
Out of the 28 Golden Corral customer reviews 17 were positive and 11 were constructive. Golden Corral customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
76% of Golden Corral users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Female customers rated Golden Corral's Customer Loyalty score 2% higher than Male customers.
Golden Corral's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Hispanic or Latino customers.
% who answered "Yes"
Golden Corral's Customer Loyalty score was rated the highest by customers ages 66+, and the lowest by customers ages 31-35.
| Summary | Age | Score |
|---|---|---|
18-25 64% | 18-25 | 64% |
31-35 55% | 31-35 | 55% |
36-40 70% | 36-40 | 70% |
41-45 60% | 41-45 | 60% |
46-50 78% | 46-50 | 78% |
51-55 85% | 51-55 | 85% |
56-60 89% | 56-60 | 89% |
61-65 91% | 61-65 | 91% |
66+ 93% | 66+ | 93% |
Golden Corral's Customer Loyalty score was rated the highest by customers who have used Golden Corral's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Golden Corral's Customer Loyalty score was rated the highest by Government and Public Policy industry customers, and the lowest by Arts and Entertainment industry customers.
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Compared to its competitors, Golden Corral's Customer Loyalty score is rated right above Ryan's, and is preceded by Red Lobster.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Olive Garden | 77% |
![]() | Cracker Barrel | 77% |
![]() | Red Lobster | 76% |
![]() | Golden Corral | 76% |
![]() | Ryan's | 10% |
![]() | Old Country Buffet | N/A |
Golden Corral has an overall Product Quality score of 2.7 out of 5 stars rated by its users and customers.
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Golden Corral’s product quality score is a 2.7 out of 5 as rated by its users and customers. Reviewers from the Legal industry rated Golden Corral's product the highest. Reviewers from the Tech industry rated Golden Corral the lowest at 2.2.
Golden Corral's Product Quality score was rated highest by customers from the Legal industry, and rated lowest by Other customers.
Male customers rated Golden Corral's Product Quality score 0.6 stars higher than Female customers.
Golden Corral's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.8 | Caucasian | 2.8 |
Hispanic or Latino 3 | Hispanic or Latino | 3 |
African American/Black 2.8 | African American/Black | 2.8 |
Native American 1.5 | Native American | 1.5 |
Other 1.5 | Other | 1.5 |
Golden Corral's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 41-45.
| Summary | Age | Score |
|---|---|---|
18-25 3.5 | 18-25 | 3.5 |
31-35 1.5 | 31-35 | 1.5 |
36-40 2.3 | 36-40 | 2.3 |
41-45 1.5 | 41-45 | 1.5 |
46-50 2.6 | 46-50 | 2.6 |
51-55 2.6 | 51-55 | 2.6 |
56-60 2.2 | 56-60 | 2.2 |
61-65 2.6 | 61-65 | 2.6 |
66+ 3.1 | 66+ | 3.1 |
Golden Corral's Product Quality score was rated the highest by customers who have used Golden Corral's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Golden Corral's Product Quality score was rated the highest by Legal industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
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Compared to its competitors, Golden Corral's Product Quality score is rated right above Old Country Buffet, and is preceded by Cracker Barrel.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Ryan's | 5/5 |
![]() | Olive Garden | 3.4/5 |
![]() | Red Lobster | 3.2/5 |
![]() | Cracker Barrel | 3.1/5 |
![]() | Golden Corral | 2.7/5 |
![]() | Old Country Buffet | N/A |
Golden Corral has a value for money and ROI score of 2.8 out of 5 stars rated by its users and customers.
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Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Legal industry. The users from the Aerospace and Aviation industry think that they had the lowest ROI from Golden Corral.
Golden Corral's ROI score was rated highest by customers from the Legal industry, and rated lowest by Native American customers.
Male customers rated Golden Corral's ROI score 0.5 stars higher than Female customers.
Golden Corral's ROI score was rated the highest by African American/Black customers, and the lowest by Native American customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.7 | Caucasian | 2.7 |
Hispanic or Latino 2.8 | Hispanic or Latino | 2.8 |
African American/Black 3 | African American/Black | 3 |
Native American 1.5 | Native American | 1.5 |
Other 2 | Other | 2 |
Golden Corral's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 31-35.
| Summary | Age | Score |
|---|---|---|
18-25 3.2 | 18-25 | 3.2 |
31-35 1.5 | 31-35 | 1.5 |
36-40 2.1 | 36-40 | 2.1 |
41-45 2 | 41-45 | 2 |
46-50 2.2 | 46-50 | 2.2 |
51-55 2.6 | 51-55 | 2.6 |
56-60 2.2 | 56-60 | 2.2 |
61-65 3 | 61-65 | 3 |
66+ 3.2 | 66+ | 3.2 |
Golden Corral's ROI score was rated the highest by customers who have used Golden Corral's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Golden Corral's ROI score was rated the highest by Legal industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
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Compared to its competitors, Golden Corral's ROI score is rated right above Ryan's, and is preceded by Cracker Barrel.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Olive Garden | 3.3/5 |
![]() | Red Lobster | 2.9/5 |
![]() | Cracker Barrel | 2.8/5 |
![]() | Golden Corral | 2.8/5 |
![]() | Ryan's | 1.5/5 |
![]() | Old Country Buffet | N/A |
Golden Corral has an overall Customer Satisfaction score of 46 rated by its users and customers.
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Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Golden Corral's Customer Satisfaction score was rated highest by customers from the Legal industry, and rated lowest by Native American customers.
Male customers rated Golden Corral's Customer Satisfaction score 10 points higher than Female customers.
Very Satisfied | 34% | |
|---|---|---|
Satisfied | 15% | |
Neither Satisfied nor Dissatisfied | 6% | |
Dissatisfied | 3% | |
Very Dissatisfied | 42% |
Very Satisfied | 28% | |
|---|---|---|
Satisfied | 11% | |
Neither Satisfied nor Dissatisfied | 9% | |
Dissatisfied | 6% | |
Very Dissatisfied | 46% |
Golden Corral's Customer Satisfaction (CSAT) score was rated 52% according to Caucasian users and customers.
Golden Corral's Customer Satisfaction (CSAT) score was rated 40% according to Hispanic or Latino users and customers.
Golden Corral's Customer Satisfaction (CSAT) score was rated 52% according to African American/Black users and customers.
Golden Corral's Customer Satisfaction (CSAT) score was rated 0% according to Native American users and customers.
Golden Corral's Customer Satisfaction (CSAT) score was rated 25% according to Other users and customers.
Golden Corral's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 31-35.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 67% | |||||||||||||||
| 31-35 | 0% | |||||||||||||||
| 36-40 | 33% | |||||||||||||||
| 41-45 | 11% | |||||||||||||||
| 46-50 | 62% | |||||||||||||||
| 51-55 | 33% | |||||||||||||||
| 56-60 | 31% | |||||||||||||||
| 61-65 | 55% | |||||||||||||||
| 66+ | 61% |
Golden Corral's Customer Satisfaction score was rated the highest by customers who have used Golden Corral's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Golden Corral's Customer Satisfaction score was rated the highest by Legal industry customers, and the lowest by Government and Public Policy industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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"title": "Golden Corral Customer Satisfaction Score by Industry",
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"groupId": 514,
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"groupId": 515,
"score": 43,
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"groupId": 521,
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"groupId": 523,
"score": 57,
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{
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"groupId": 529,
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{
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"groupId": 533,
"score": 33,
"stars": 0,
"csatScore": 33,
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"scoreClassName": "",
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}Compared to its competitors, Golden Corral's Customer Satisfaction score is rated right above Old Country Buffet, and is preceded by Cracker Barrel.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Olive Garden | 61% |
![]() | Red Lobster | 58% |
![]() | Cracker Barrel | 52% |
![]() | Golden Corral | 46% |
![]() | Old Country Buffet | 0% |
![]() | Ryan's | 0% |
Golden Corral has an overall Customer Service score of 2.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Golden Corral's overall Customer Service score rated by its users and customers.
Raleigh, NC
http://goldencorral.com/
Golden Corral's Customer Service score was rated highest by customers from the Legal industry, and rated lowest by Other customers.
Male customers rated Golden Corral's Customer Service score 0.6 stars higher than Female customers.
Golden Corral's Customer Service score was rated the highest by African American/Black customers, and the lowest by Other customers.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2.7 | Caucasian | 2.7 |
Hispanic or Latino 2.9 | Hispanic or Latino | 2.9 |
African American/Black 2.9 | African American/Black | 2.9 |
Native American 1.5 | Native American | 1.5 |
Other 1.5 | Other | 1.5 |
Golden Corral's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 41-45.
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.5 | 18-25 | 3.5 |
31-35 1.5 | 31-35 | 1.5 |
36-40 2.1 | 36-40 | 2.1 |
41-45 1.5 | 41-45 | 1.5 |
46-50 2.3 | 46-50 | 2.3 |
51-55 2.2 | 51-55 | 2.2 |
56-60 1.9 | 56-60 | 1.9 |
61-65 2.8 | 61-65 | 2.8 |
66+ 3.1 | 66+ | 3.1 |
Golden Corral's Customer Service score was rated the highest by customers who have used Golden Corral's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Golden Corral's Customer Service score was rated the highest by Legal industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
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Compared to its competitors, Golden Corral's Customer Service score is rated right above Old Country Buffet, and is preceded by Cracker Barrel.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Ryan's | 5/5 |
![]() | Olive Garden | 3.4/5 |
![]() | Red Lobster | 3.1/5 |
![]() | Cracker Barrel | 2.9/5 |
![]() | Golden Corral | 2.8/5 |
![]() | Old Country Buffet | N/A |
Golden Corral has a 2.6/5 stars for its overall company culture rated by their employees

Golden Corral scored a -22 for Net Promoter Score and a -40 for Employee Net Promoter Score. NPS gauges how likely a customer of Golden Corral would recommend the brand to a friend. ENPS measures how likely Golden Corral employees would recommend working at Golden Corral to a friend.
| 35% | Promoters |
|---|---|
| 8% | Passive |
| 57% | Detractors |
| 23% | Promoters |
|---|---|
| 14% | Passive |
| 63% | Detractors |