Golden Corral NPS & Customer Reviews | Comparably
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Golden Corral
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About Golden Corral's Brand

"Golden Corral offers American cuisine based breakfast, lunch and dinner." Among its major competitors, Golden Corral is ranked in 6th place for NPS while Old Country Buffet is 1st, and Ryan's is 2nd.

Brand at a Glance

76%
Customer Loyalty
2.7/5
Product Quality
2.8/5
Pricing
2.8/5
Customer Service

Golden Corral Ranking

Golden Corral NPS

Golden Corral's Net Promoter Score (NPS) is a -22 with 35% Promoters, 8% Passives, and 57% Detractors. Net Promoter Score tracks whether Golden Corral's customers would recommend using the product based on a scale of -100 to 100.

Golden Corral Overall NPS

-22
NPS
35%Promoters
8%Passives
57%Detractors
Golden Corral Overall NPS

Golden Corral NPS Trend

-100
-50
0
50
100
Dec 2024
-24
Dec 2024-24
Jan 2025
-24
Jan 2025-24
Feb 2025
-24
Feb 2025-24
Mar 2025
-24
Mar 2025-24
Apr 2025
-22
Apr 2025-22
May 2025
-24
May 2025-24
Jun 2025
-24
Jun 2025-24
Jul 2025
-24
Jul 2025-24
Aug 2025
-23
Aug 2025-23
Sep 2025
-24
Sep 2025-24
Oct 2025
-24
Oct 2025-24
Dec 2025
-23
Dec 2025-23

How Other Brands Compare

Golden Corral is ranked #4 for NPS among its competitors. Olive Garden and Red Lobster come in first and second, with Cracker Barrel coming in at third.

Golden Corral's Logo
Golden Corral
Olive Garden's Logo
Olive Garden
Red Lobster's Logo
Red Lobster
Cracker Barrel's Logo
Cracker Barrel
Global Ranking#-#429#-#-
NPS-226-10-11
Social Sentiment Calculated by analyzing social media and other online mentions-NeutralNeutralNeutral
Valuation Updated every 24 hours for public companies-$18.78B$18.80B$4.07B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Golden Corral NPS by Gender

Male customers rated Golden Corral's NPS 21 points higher than Female customers.

Male

-11

Golden Corral's NPS was rated -11 by Male customers on Comparably.

41%
Promoters
7%
Passives
52%
Detractors

Female

-32

Golden Corral's NPS was rated -32 by Female customers on Comparably.

29%
Promoters
10%
Passives
61%
Detractors

Golden Corral NPS by Ethnicity

Golden Corral's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Native American customers.

-100
-50
0
50
100
Caucasian
-14
Caucasian-14
Hispanic or Latino
14
Hispanic or Latino14
African American/Black
-1
African American/Black-1
Native American
-100
Native American-100
Other
-62
Other-62

Golden Corral NPS by Age

Golden Corral's NPS was rated the highest by customers ages 61-65, and the lowest by customers ages 31-35.

0
20
40
60
80
100
Promoters
53%
Passives
7%
Detractors
40%
18-2553%7%40%
Promoters
0%
Passives
0%
Detractors
100%
31-350%0%100%
Promoters
33%
Passives
0%
Detractors
67%
36-4033%0%67%
Promoters
22%
Passives
0%
Detractors
78%
41-4522%0%78%
Promoters
24%
Passives
13%
Detractors
63%
46-5024%13%63%
Promoters
25%
Passives
17%
Detractors
58%
51-5525%17%58%
Promoters
31%
Passives
0%
Detractors
69%
56-6031%0%69%
Promoters
55%
Passives
9%
Detractors
36%
61-6555%9%36%
Promoters
45%
Passives
13%
Detractors
42%
66+45%13%42%

Golden Corral NPS by Usage

Golden Corral's NPS was rated the highest by customers who have used Golden Corral's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

-100
-50
0
50
100
Less than 1 Year
-82
Less than 1 Year-82
1 to 2 Years
20
1 to 2 Years20
2 to 5 Years
-13
2 to 5 Years-13
5 to 10 Years
-29
5 to 10 Years-29
Over 10 Years
-7
Over 10 Years-7

Golden Corral NPS vs. Competitors

Compared to its competitors, Golden Corral's NPS is rated right below Cracker Barrel.

Golden Corral Customer Reviews

Out of the 28 Golden Corral customer reviews 17 were positive and 11 were constructive. Golden Corral customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What can this brand most improve?
Perhaps Turkey Carving should have increased training? I'm sorry its wasteful and sad watching them work the Turkey over! Its my favorite food at GC. thanks
What do you value most about this brand?
They have very fast service
What can this brand most improve?
Infection control, attitude, safety, hygiene
What do you value most about this brand?
The variety and freshness of salad fixens
What do you value most about this brand?
Everything is perfect and well organized

Golden Corral Customer Loyalty

76%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

76% of Golden Corral users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

76
76%
24
24%
Golden Corral Customer Loyalty

Golden Corral Customer Loyalty Score by Gender

Female customers rated Golden Corral's Customer Loyalty score 2% higher than Male customers.

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Male
78%
Yes
Female
80%
Yes

Golden Corral Customer Loyalty Score by Ethnicity

Golden Corral's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Hispanic or Latino customers.

% who answered "Yes"

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80
out of 100
Caucasian
61
out of 100
Hispanic or Latino
81
out of 100
African American/Black
70
out of 100
Native American
78
out of 100
Other

Golden Corral Customer Loyalty Score by Age

Golden Corral's Customer Loyalty score was rated the highest by customers ages 66+, and the lowest by customers ages 31-35.

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0
20%
40%
60%
80%
100%
18-25
64%
18-2564%
31-35
55%
31-3555%
36-40
70%
36-4070%
41-45
60%
41-4560%
46-50
78%
46-5078%
51-55
85%
51-5585%
56-60
89%
56-6089%
61-65
91%
61-6591%
66+
93%
66+93%

Golden Corral Customer Loyalty Score by Usage

Golden Corral's Customer Loyalty score was rated the highest by customers who have used Golden Corral's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
43%
1 to 2 Years
82%
2 to 5 Years
76%
5 to 10 Years
81%
Over 10 Years
85%

Golden Corral Customer Loyalty Score by Industry

Golden Corral's Customer Loyalty score was rated the highest by Government and Public Policy industry customers, and the lowest by Arts and Entertainment industry customers.

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Tech
100%
Accounting
64%
Aerospace and Aviation
40%
Arts and Entertainment
40%
Banking and Financial Services
55%
Business and Consumer Services
70%
Consumer Services
82%
Education
61%
Government and Public Policy
100%
Healthcare, Hospitals and Medicine
82%
Hospitality
89%
Legal
100%
Manufacturing and Machinery
100%
Marketing, Advertising and Research
100%
Retail
100%

Golden Corral Customer Loyalty vs. Competitors

Compared to its competitors, Golden Corral's Customer Loyalty score is rated right above Ryan's, and is preceded by Red Lobster.

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Golden Corral's Logo
VS
Olive Garden's Logo
Cracker Barrel's Logo
Red Lobster's Logo
Ryan's' Logo
Old Country Buffet's Logo

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Golden Corral Product Quality

2.7/5

Golden Corral has an overall Product Quality score of 2.7 out of 5 stars rated by its users and customers.

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Golden Corral Product Information

Golden Corral’s product quality score is a 2.7 out of 5 as rated by its users and customers. Reviewers from the Legal industry rated Golden Corral's product the highest. Reviewers from the Tech industry rated Golden Corral the lowest at 2.2.

Website
http://goldencorral.com/
Company Size
201-500 Employees

Industry

Real Estate
Tech

Quick Insights into Golden Corral Product Quality

Golden Corral's Product Quality score was rated highest by customers from the Legal industry, and rated lowest by Other customers.

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Ranked Golden Corral Product Quality the Highest

Legal
4.6
18-25
3.5
1 to 2 Years
3.4

Ranked Golden Corral Product Quality the Lowest

41-45
1.5
Healthcare, Hospitals and Medicine
1.5
Other
1.5

Golden Corral Product Quality Score by Gender

Male customers rated Golden Corral's Product Quality score 0.6 stars higher than Female customers.

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Male

2.8/5

Female

2.2/5

Golden Corral Product Quality Score by Ethnicity

Golden Corral's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.

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0
1
2
3
4
5
Caucasian
2.8
Caucasian2.8
Hispanic or Latino
3
Hispanic or Latino3
African American/Black
2.8
African American/Black2.8
Native American
1.5
Native American1.5
Other
1.5
Other1.5

Golden Corral Product Quality Score by Age

Golden Corral's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 41-45.

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0
1
2
3
4
5
18-25
3.5
18-253.5
31-35
1.5
31-351.5
36-40
2.3
36-402.3
41-45
1.5
41-451.5
46-50
2.6
46-502.6
51-55
2.6
51-552.6
56-60
2.2
56-602.2
61-65
2.6
61-652.6
66+
3.1
66+3.1

Golden Corral Product Quality Score by Usage

Golden Corral's Product Quality score was rated the highest by customers who have used Golden Corral's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
1.6
1 to 2 Years
3.4
2 to 5 Years
2.8
5 to 10 Years
2.6
Over 10 Years
2.6

Golden Corral Product Quality Score by Industry

Golden Corral's Product Quality score was rated the highest by Legal industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.

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Tech
2.2
Accounting
3.4
Aerospace and Aviation
1.5
Arts and Entertainment
2.6
Banking and Financial Services
1.5
Business and Consumer Services
1.5
Consumer Services
1.6
Education
3.3
Government and Public Policy
1.5
Healthcare, Hospitals and Medicine
1.5
Hospitality
3.2
Legal
4.6
Manufacturing and Machinery
2
Marketing, Advertising and Research
4.6
Retail
3.8

Golden Corral Product Quality vs. Competitors

Compared to its competitors, Golden Corral's Product Quality score is rated right above Old Country Buffet, and is preceded by Cracker Barrel.

COMPANYProduct Quality Score
Ryan's5/5
Olive Garden3.4/5
Red Lobster3.2/5
Cracker Barrel3.1/5
Golden Corral2.7/5
Old Country BuffetN/A

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Golden Corral's Logo
VS
Ryan's' Logo
Olive Garden's Logo
Red Lobster's Logo
Cracker Barrel's Logo
Old Country Buffet's Logo

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Golden Corral Pricing

Golden Corral ROI & Value For Money

2.8/5

Golden Corral has a value for money and ROI score of 2.8 out of 5 stars rated by its users and customers.

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Golden Corral Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Legal industry. The users from the Aerospace and Aviation industry think that they had the lowest ROI from Golden Corral.

Quick Insights into Golden Corral ROI

Golden Corral's ROI score was rated highest by customers from the Legal industry, and rated lowest by Native American customers.

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Ranked Golden Corral ROI the Highest

Legal
5
1 to 2 Years
3.8
18-25
3.2

Ranked Golden Corral ROI the Lowest

31-35
1.5
Healthcare, Hospitals and Medicine
1.5
Native American
1.5

Golden Corral ROI Score by Gender

Male customers rated Golden Corral's ROI score 0.5 stars higher than Female customers.

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Male

2.8/5

Female

2.3/5

Golden Corral ROI Score by Ethnicity

Golden Corral's ROI score was rated the highest by African American/Black customers, and the lowest by Native American customers.

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0
1
2
3
4
5
Caucasian
2.7
Caucasian2.7
Hispanic or Latino
2.8
Hispanic or Latino2.8
African American/Black
3
African American/Black3
Native American
1.5
Native American1.5
Other
2
Other2

Golden Corral ROI Score by Age

Golden Corral's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 31-35.

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0
1
2
3
4
5
18-25
3.2
18-253.2
31-35
1.5
31-351.5
36-40
2.1
36-402.1
41-45
2
41-452
46-50
2.2
46-502.2
51-55
2.6
51-552.6
56-60
2.2
56-602.2
61-65
3
61-653
66+
3.2
66+3.2

Golden Corral ROI Score by Usage

Golden Corral's ROI score was rated the highest by customers who have used Golden Corral's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
1.9
1 to 2 Years
3.8
2 to 5 Years
2.5
5 to 10 Years
2.4
Over 10 Years
2.8

Golden Corral ROI Score by Industry

Golden Corral's ROI score was rated the highest by Legal industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.

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Tech
2.2
Accounting
3
Aerospace and Aviation
1.5
Arts and Entertainment
2.8
Banking and Financial Services
2
Business and Consumer Services
1.5
Consumer Services
2.2
Education
2.8
Government and Public Policy
1.5
Healthcare, Hospitals and Medicine
1.5
Hospitality
4.3
Legal
5
Manufacturing and Machinery
2
Marketing, Advertising and Research
4.1
Retail
3.1

Golden Corral Pricing vs. Competitors

Compared to its competitors, Golden Corral's ROI score is rated right above Ryan's, and is preceded by Cracker Barrel.

Unlock Golden Corral ROI vs. Competitors Data

Golden Corral's Logo
VS
Olive Garden's Logo
Red Lobster's Logo
Cracker Barrel's Logo
Ryan's' Logo
Old Country Buffet's Logo

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Golden Corral Customer Satisfaction (CSAT)

Golden Corral Customer Satisfaction (CSAT) Score

46 / 100

Golden Corral has an overall Customer Satisfaction score of 46 rated by its users and customers.

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Very Satisfied33%
Satisfied13%
Neither Satisfied nor Dissatisfied8%
Dissatisfied7%
Very Dissatisfied39%
Very Satisfied
33%
Satisfied
13%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
7%
Very Dissatisfied
39%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Golden Corral Customer Satisfaction

Golden Corral's Customer Satisfaction score was rated highest by customers from the Legal industry, and rated lowest by Native American customers.

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Ranked Golden Corral Customer Satisfaction the Highest

Legal
100%
18-25
67%
1 to 2 Years
60%

Ranked Golden Corral Customer Satisfaction the Lowest

31-35
0%
Government and Public Policy
0%
Native American
0%

Golden Corral Customer Satisfaction Score by Gender

Male customers rated Golden Corral's Customer Satisfaction score 10 points higher than Female customers.

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49 / 100
Male
Very Satisfied
34%
Satisfied
15%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
3%
Very Dissatisfied
42%
39 / 100
Female
Very Satisfied
28%
Satisfied
11%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
6%
Very Dissatisfied
46%

Golden Corral Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Golden Corral's Customer Satisfaction (CSAT) score was rated 52% according to Caucasian users and customers.

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52 / 100
Very Satisfied36%
Satisfied16%
Neither Satisfied nor Dissatisfied4%
Dissatisfied2%
Very Dissatisfied42%
Very Satisfied
36%
Satisfied
16%
Neither Satisfied nor Dissatisfied
4%
Dissatisfied
2%
Very Dissatisfied
42%

CSAT according to Hispanic or Latino

Golden Corral's Customer Satisfaction (CSAT) score was rated 40% according to Hispanic or Latino users and customers.

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40 / 100
Very Satisfied40%
Satisfied0%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied60%
Very Satisfied
40%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
60%

CSAT according to African American/Black

Golden Corral's Customer Satisfaction (CSAT) score was rated 52% according to African American/Black users and customers.

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52 / 100
Very Satisfied30%
Satisfied22%
Neither Satisfied nor Dissatisfied9%
Dissatisfied9%
Very Dissatisfied30%
Very Satisfied
30%
Satisfied
22%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
9%
Very Dissatisfied
30%

CSAT according to Native American

Golden Corral's Customer Satisfaction (CSAT) score was rated 0% according to Native American users and customers.

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0 / 100
Very Satisfied0%
Satisfied0%
Neither Satisfied nor Dissatisfied33%
Dissatisfied33%
Very Dissatisfied34%
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
33%
Very Dissatisfied
34%

CSAT according to Other

Golden Corral's Customer Satisfaction (CSAT) score was rated 25% according to Other users and customers.

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25 / 100
Very Satisfied25%
Satisfied0%
Neither Satisfied nor Dissatisfied6%
Dissatisfied6%
Very Dissatisfied63%
Very Satisfied
25%
Satisfied
0%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
6%
Very Dissatisfied
63%

Golden Corral Customer Satisfaction Score by Age

Golden Corral's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 31-35.

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0
20
40
60
80
100
18-25 CSAT Score
67%
Very Satisfied
42%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
33%
18-2567%
31-35 CSAT Score
0%
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
67%
31-350%
36-40 CSAT Score
33%
Very Satisfied
33%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
33%
Very Dissatisfied
34%
36-4033%
41-45 CSAT Score
11%
Very Satisfied
0%
Satisfied
11%
Neither Satisfied nor Dissatisfied
22%
Dissatisfied
0%
Very Dissatisfied
67%
41-4511%
46-50 CSAT Score
62%
Very Satisfied
24%
Satisfied
38%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
38%
46-5062%
51-55 CSAT Score
33%
Very Satisfied
33%
Satisfied
0%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
0%
Very Dissatisfied
50%
51-5533%
56-60 CSAT Score
31%
Very Satisfied
31%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
13%
Very Dissatisfied
56%
56-6031%
61-65 CSAT Score
55%
Very Satisfied
33%
Satisfied
22%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
0%
Very Dissatisfied
34%
61-6555%
66+ CSAT Score
61%
Very Satisfied
48%
Satisfied
13%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
9%
Very Dissatisfied
30%
66+61%

Golden Corral Customer Satisfaction Score by Usage

Golden Corral's Customer Satisfaction score was rated the highest by customers who have used Golden Corral's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
30
1 to 2 Years
60
2 to 5 Years
58
5 to 10 Years
41
Over 10 Years
44

Golden Corral Customer Satisfaction Score by Industry

Golden Corral's Customer Satisfaction score was rated the highest by Legal industry customers, and the lowest by Government and Public Policy industry customers.

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Tech
66
Accounting
50
Aerospace and Aviation
0
Arts and Entertainment
66
Banking and Financial Services
25
Consumer Services
20
Education
43
Government and Public Policy
0
Healthcare, Hospitals and Medicine
20
Hospitality
57
Legal
100
Manufacturing and Machinery
33

Golden Corral Customer Satisfaction vs. Competitors

Compared to its competitors, Golden Corral's Customer Satisfaction score is rated right above Old Country Buffet, and is preceded by Cracker Barrel.

COMPANYCustomer Satisfaction (CSAT) Score
Olive Garden61%
Red Lobster58%
Cracker Barrel52%
Golden Corral46%
Old Country Buffet0%
Ryan's0%

Unlock Golden Corral Customer Satisfaction vs. Competitors Data

Golden Corral's Logo
VS
Olive Garden's Logo
Red Lobster's Logo
Cracker Barrel's Logo
Old Country Buffet's Logo
Ryan's' Logo

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Golden Corral Customer Service

2.8/5

Golden Corral has an overall Customer Service score of 2.8 out of 5 stars rated by its users and customers.

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About Golden Corral's Customer Service

Address

Raleigh, NC


Website

http://goldencorral.com/

Quick Insights into Golden Corral Customer Service

Golden Corral's Customer Service score was rated highest by customers from the Legal industry, and rated lowest by Other customers.

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Ranked Golden Corral Customer Service the Highest

Legal
4.6
18-25
3.5
1 to 2 Years
3.4

Ranked Golden Corral Customer Service the Lowest

41-45
1.5
Healthcare, Hospitals and Medicine
1.5
Other
1.5

Golden Corral Customer Service Score by Gender

Male customers rated Golden Corral's Customer Service score 0.6 stars higher than Female customers.

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Male

2.8/5

Female

2.2/5

Golden Corral Customer Service Score by Ethnicity

Golden Corral's Customer Service score was rated the highest by African American/Black customers, and the lowest by Other customers.

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0
20
40
60
80
100
Caucasian
2.7
Caucasian2.7
Hispanic or Latino
2.9
Hispanic or Latino2.9
African American/Black
2.9
African American/Black2.9
Native American
1.5
Native American1.5
Other
1.5
Other1.5

Golden Corral Customer Service Score by Age

Golden Corral's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 41-45.

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0
20
40
60
80
100
18-25
3.5
18-253.5
31-35
1.5
31-351.5
36-40
2.1
36-402.1
41-45
1.5
41-451.5
46-50
2.3
46-502.3
51-55
2.2
51-552.2
56-60
1.9
56-601.9
61-65
2.8
61-652.8
66+
3.1
66+3.1

Golden Corral Customer Service Score by Usage

Golden Corral's Customer Service score was rated the highest by customers who have used Golden Corral's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
2
1 to 2 Years
3.4
2 to 5 Years
2.4
5 to 10 Years
2.7
Over 10 Years
2.5

Golden Corral Customer Service Score by Industry

Golden Corral's Customer Service score was rated the highest by Legal industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.

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Tech
2.6
Accounting
3.6
Aerospace and Aviation
2
Arts and Entertainment
2.8
Banking and Financial Services
1.5
Business and Consumer Services
1.5
Consumer Services
1.5
Education
3.2
Government and Public Policy
1.5
Healthcare, Hospitals and Medicine
1.5
Hospitality
3.3
Legal
4.6
Manufacturing and Machinery
2
Marketing, Advertising and Research
4.1
Retail
2.8

Golden Corral Customer Service vs. Competitors

Compared to its competitors, Golden Corral's Customer Service score is rated right above Old Country Buffet, and is preceded by Cracker Barrel.

COMPANYCustomer Service Score
Ryan's5/5
Olive Garden3.4/5
Red Lobster3.1/5
Cracker Barrel2.9/5
Golden Corral2.8/5
Old Country BuffetN/A

Unlock Golden Corral Customer Service vs. Competitors Data

Golden Corral's Logo
VS
Ryan's' Logo
Olive Garden's Logo
Red Lobster's Logo
Cracker Barrel's Logo
Old Country Buffet's Logo

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Golden Corral as an Employer

2.6/5

Golden Corral has a 2.6/5 stars for its overall company culture rated by their employees

  Golden Corral CEO
bottom
15%
CEO of Golden Corral

In the Bottom 15% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Golden Corral scored a -22 for Net Promoter Score and a -40 for Employee Net Promoter Score. NPS gauges how likely a customer of Golden Corral would recommend the brand to a friend. ENPS measures how likely Golden Corral employees would recommend working at Golden Corral to a friend.

Net Promoter Score

-22
NPS Score
35%Promoters
8%Passive
57%Detractors

Employee Net Promoter Score

-40
eNPS Score
23%Promoters
14%Passive
63%Detractors

Global Ranking Snapshot

RANKCOMPANYCEOINDUSTRY
1
Costco  Costco CEO
W. Craig Jelinek
Retail
2
Peloton  Peloton CEO
Barry McCarthy
Health and Wellness
3
Chick-fil-A  Chick-fil-A CEO
Dan Cathy
Food and Beverages
4
Netflix  Netflix CEO
Ted Sarandos
Media and Entertainment
5
Apple  Apple CEO
Timothy Cook
Tech
6
Nike  Nike CEO
John Donahoe
Fashion and Beauty
7
Target  Target CEO
Brian Cornell
Retail