Hailo NPS & Customer Reviews | Comparably
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About Hailo's Brand

Hailo has been dedicated to making work easier and safer for trade and industry . Among its major competitors, Hailo is ranked in 1st place for NPS while Taxify is 2nd, and Uber is 3rd.

Hailo Ranking

Hailo NPS

Hailo's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Hailo's customers would recommend using the product based on a scale of -100 to 100.

Hailo Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
Hailo Overall NPS

Hailo NPS Trend

-100
-50
0
50
100
Feb 2024
100
Feb 2024100

How Other Brands Compare

Hailo is ranked first for NPS among its competitors. Uber and Lyft come in second and third, with Flywheel Software coming in at #4.

Hailo's Logo
Hailo
Uber's Logo
Uber
Lyft's Logo
Lyft
Flywheel Software's Logo
Flywheel Software
Global Ranking#-#90#-#-
NPS10023-54-
Social Sentiment Calculated by analyzing social media and other online mentions-NeutralNeutral-
Valuation Updated every 24 hours for public companies-$107.19B$20.65B$140.00M

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Hailo NPS vs. Competitors

Compared to its competitors, Hailo's NPS is rated right above Taxify.

COMPANYNPS Score
Hailo
100
Taxify
25
Uber
23
Lee
5
Lyft
-54
Easy Taxi
-100

Hailo as an Employer

3.3/5

Hailo has a 3.3/5 stars for its overall company culture rated by their employees

  Hailo CEO
bottom
30%
CEO of Hailo

In the Bottom 30% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Hailo scored a 100 for Net Promoter Score and a 67 for Employee Net Promoter Score. NPS gauges how likely a customer of Hailo would recommend the brand to a friend. ENPS measures how likely Hailo employees would recommend working at Hailo to a friend.

Net Promoter Score

100
NPS Score
100%Promoters
0%Passive
0%Detractors

Employee Net Promoter Score

67
eNPS Score
67%Promoters
33%Passive
0%Detractors

Global Ranking Snapshot

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