

Hailo has been dedicated to making work easier and safer for trade and industry . Among its major competitors, Hailo is ranked in 1st place for NPS while Taxify is 2nd, and Uber is 3rd.
Hailo's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Hailo's customers would recommend using the product based on a scale of -100 to 100.
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
| Summary | Date | Score |
|---|---|---|
Feb 2024 100 | Feb 2024 | 100 |
Hailo is ranked first for NPS among its competitors. Uber and Lyft come in second and third, with Flywheel Software coming in at #4.
![]() Hailo | ![]() Uber | ![]() Lyft | ![]() Flywheel Software | |
| Global Ranking | #- | #90 | #- | #- |
| NPS | 100 | 23 | -54 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $107.19B | $20.65B | $140.00M |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Hailo has a 3.3/5 stars for its overall company culture rated by their employees

Hailo scored a 100 for Net Promoter Score and a 67 for Employee Net Promoter Score. NPS gauges how likely a customer of Hailo would recommend the brand to a friend. ENPS measures how likely Hailo employees would recommend working at Hailo to a friend.
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
| 67% | Promoters |
|---|---|
| 33% | Passive |
| 0% | Detractors |