-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Handel Architects
Marketing or Exec? Claim Your Free Account
About Handel Architects' Brand
Handel Architects is a global practice focused on urban issues centered around density, sustainability, and the creation of vital urban environments. Among its major competitors, Handel Architects is ranked in 4th place for NPS while Bechtel is 1st, and Gensler is 2nd.
Brand at a Glance
10%
Customer Loyalty
5/5
Product Quality
2.5/5
Pricing
5/5
Customer Service
Handel Architects Ranking
- #4 / 4 of its competitors
Handel Architects NPS
Handel Architects's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Handel Architects's customers would recommend using the product based on a scale of -100 to 100.
Handel Architects Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Handel Architects NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2022 -100 | Aug 2022 | -100 |
How Other Brands Compare
Handel Architects is ranked #4 for NPS among its competitors. Bechtel and Gensler come in first and second, with AECOM coming in at third.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Handel Architects NPS vs. Competitors
Compared to its competitors, Handel Architects's NPS is rated right below Hart Howerton.
| COMPANY | NPS Score | |
|---|---|---|
 | Bechtel | 31 |
 | Gensler | 23 |
 | AECOM | 12 |
 | Hart Howerton | N/A |
| Handel Architects | -100 |
Handel Architects Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Handel Architects users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Handel Architects Customer Loyalty vs. Competitors
Compared to its competitors, Handel Architects's Customer Loyalty score is rated right above Hart Howerton, and is preceded by AECOM.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Bechtel | 83% |
| Gensler | 71% |
| AECOM | 68% |
| Handel Architects | 10% |
| Hart Howerton | N/A |
Unlock Handel Architects Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Handel Architects Customer Loyalty vs. Competitors data and gain insights into your customers today.
Handel Architects Product Quality
5/5
Handel Architects has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Handel Architects' overall Product Quality score rated by its users and customers.
Handel Architects Product Information
Handel Architects’s product quality score is a 5 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Handel Architects Product Quality vs. Competitors
Compared to its competitors, Handel Architects's Product Quality score is rated right above Bechtel.
| COMPANY | Product Quality Score | |
|---|---|---|
| Handel Architects | 5/5 |
| Bechtel | 4.1/5 |
| Gensler | 3.8/5 |
| AECOM | 3.8/5 |
| Hart Howerton | N/A |
Unlock Handel Architects Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Handel Architects Product Quality vs. Competitors data and gain insights into your customers today.
Handel Architects Pricing
Handel Architects ROI & Value For Money
2.5/5
Handel Architects has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Handel Architects' overall ROI score rated by its users and customers.
Handel Architects Pricing vs. Competitors
Compared to its competitors, Handel Architects's ROI score is rated right above Hart Howerton, and is preceded by AECOM.
| COMPANY | Pricing Score | |
|---|---|---|
| Gensler | 4/5 |
| Bechtel | 3.9/5 |
| AECOM | 3.7/5 |
| Handel Architects | 2.5/5 |
| Hart Howerton | N/A |
Unlock Handel Architects ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Handel Architects ROI vs. Competitors data and gain insights into your customers today.
Handel Architects Customer Satisfaction (CSAT)
Handel Architects Customer Satisfaction (CSAT) Score
100 / 100
Handel Architects has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Handel Architects Customer Satisfaction vs. Competitors
Compared to its competitors, Handel Architects's Customer Satisfaction score is rated right above Bechtel.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Handel Architects | 100% |
| Bechtel | 75% |
| Gensler | 72% |
| AECOM | 65% |
| Hart Howerton | 0% |
Unlock Handel Architects Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Handel Architects Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Handel Architects Customer Service
5/5
Handel Architects has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Handel Architects' overall Customer Service score rated by its users and customers.
About Handel Architects's Customer Service
Website
http://www.handelarchitects.com/
Handel Architects Customer Service vs. Competitors
Compared to its competitors, Handel Architects's Customer Service score is rated right above Gensler.
| COMPANY | Customer Service Score | |
|---|---|---|
| Handel Architects | 5/5 |
| Gensler | 4.1/5 |
| Bechtel | 4/5 |
| AECOM | 3.8/5 |
| Hart Howerton | N/A |
Unlock Handel Architects Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Handel Architects Customer Service vs. Competitors data and gain insights into your customers today.
Handel Architects as an Employer
Consumer vs. Employees
Handel Architects scored a -100 for Net Promoter Score and a 67 for Employee Net Promoter Score. NPS gauges how likely a customer of Handel Architects would recommend the brand to a friend. ENPS measures how likely Handel Architects employees would recommend working at Handel Architects to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
67
eNPS Score
| 67% | Promoters |
|---|---|
| 33% | Passive |
| 0% | Detractors |
