100
NPS
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Huttig Building Products
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About Huttig Building Products' Brand
Among its major competitors, Huttig Building Products is ranked in 1st place for NPS while Boise Cascade is 2nd, and The Home Depot is 3rd.Their current market cap is $104.74M
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
4.5/5
Pricing
4/5
Customer Service
Huttig Building Products Ranking
- #1 / 4 of its competitors
Huttig Building Products NPS
Huttig Building Products's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Huttig Building Products's customers would recommend using the product based on a scale of -100 to 100.
Huttig Building Products Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Huttig Building Products NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2023 100 | Jan 2023 | 100 |
How Other Brands Compare
Huttig Building Products is ranked first for NPS among its competitors. Boise Cascade and The Home Depot come in second and third, with Weyerhaeuser coming in at #4. Among those competitors, it is the third most valued company behind The Home Depot.
Huttig Building Products |  The Home Depot |  Boise Cascade |  Weyerhaeuser | |
| Global Ranking | #- | #86 | #- | #- |
| NPS | 100 | 21 | 31 | -1 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $104.74M | $301.06B | $3.07B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Huttig Building Products NPS vs. Competitors
Compared to its competitors, Huttig Building Products's NPS is rated right above Boise Cascade.
| COMPANY | NPS Score | |
|---|---|---|
| Huttig Building Products | 100 |
| Boise Cascade | 31 |
| The Home Depot | 21 |
| Weyerhaeuser | -1 |
Huttig Building Products Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Huttig Building Products users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Huttig Building Products Customer Loyalty vs. Competitors
Compared to its competitors, Huttig Building Products's Customer Loyalty score is rated right above Weyerhaeuser.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Huttig Building Products | 100% |
| Weyerhaeuser | 83% |
| The Home Depot | 81% |
| Boise Cascade | 68% |
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Huttig Building Products Product Quality
4/5
Huttig Building Products has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Huttig Building Products Product Information
Huttig Building Products’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.huttig.com
- Company Size
- 1,001-5,000 Employees
Huttig Building Products Product Quality vs. Competitors
Compared to its competitors, Huttig Building Products's Product Quality score is rated right above Boise Cascade.
| COMPANY | Product Quality Score | |
|---|---|---|
| Huttig Building Products | 4/5 |
| Boise Cascade | 4/5 |
| Weyerhaeuser | 3.9/5 |
| The Home Depot | 3.6/5 |
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Huttig Building Products Pricing
Huttig Building Products ROI & Value For Money
4.5/5
Huttig Building Products has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
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Huttig Building Products Pricing vs. Competitors
Compared to its competitors, Huttig Building Products's ROI score is rated right above Boise Cascade.
| COMPANY | Pricing Score | |
|---|---|---|
| Huttig Building Products | 4.5/5 |
| Boise Cascade | 3.6/5 |
| The Home Depot | 3.6/5 |
| Weyerhaeuser | 3.3/5 |
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Huttig Building Products Customer Satisfaction (CSAT)
Huttig Building Products Customer Satisfaction (CSAT) Score
100 / 100
Huttig Building Products has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Huttig Building Products Customer Satisfaction vs. Competitors
Compared to its competitors, Huttig Building Products's Customer Satisfaction score is rated right above Boise Cascade.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Huttig Building Products | 100% |
| Boise Cascade | 82% |
| The Home Depot | 68% |
| Weyerhaeuser | 61% |
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Huttig Building Products Customer Service
4/5
Huttig Building Products has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About Huttig Building Products's Customer Service
Website
http://www.huttig.com
Huttig Building Products Customer Service vs. Competitors
Compared to its competitors, Huttig Building Products's Customer Service score is rated right above Boise Cascade.
| COMPANY | Customer Service Score | |
|---|---|---|
| Huttig Building Products | 4/5 |
| Boise Cascade | 3.6/5 |
| The Home Depot | 3.6/5 |
| Weyerhaeuser | 3.6/5 |
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Consumer vs. Employees
Huttig Building Products scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Huttig Building Products would recommend the brand to a friend. ENPS measures how likely Huttig Building Products employees would recommend working at Huttig Building Products to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
