Introhive NPS & Customer Reviews | Comparably
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Introhive
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About Introhive's Brand

Introhive is an award-winning software company that helps large, complex, sales-focused B2B enterprises become more customer intelligent. Introhive’s platform fills your CRM with accurate customer data and provides Go To Market teams with the knowledge and insights that identify selling opportunities, win more new business, and grow existing customer accounts. Among its major competitors, Introhive is ranked in 5th place for NPS while InsideView is 1st, and Clari is 2nd.

Brand at a Glance

3.1/5
Product Quality
3/5
Pricing
3.3/5
Customer Service

Introhive Ranking

Introhive NPS

Introhive's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Introhive's customers would recommend using the product based on a scale of -100 to 100.

Introhive Overall NPS

-100
NPS
0%Promoters
0%Passives
100%Detractors
Introhive Overall NPS

Introhive NPS Trend

-100
-50
0
50
100
Aug 2020
-100
Aug 2020-100

How Other Brands Compare

Introhive is ranked #4 for NPS among its competitors. InsideView and Clari come in first and second, with LinkedIn coming in at third.

Introhive's Logo
Introhive
LinkedIn's Logo
LinkedIn
Clari's Logo
Clari
InsideView's Logo
InsideView
Global Ranking#-#29#-#-
NPS-100334546
Social Sentiment Calculated by analyzing social media and other online mentions-Neutral--
Valuation Updated every 24 hours for public companies--$400.00M$200.00M

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Introhive NPS vs. Competitors

Compared to its competitors, Introhive's NPS is rated right below DealCloud.

COMPANYNPS Score
InsideView
46
Clari
45
LinkedIn
33
DealCloud
-100
Introhive
-100

Introhive Product Quality

3.1/5

Introhive has an overall Product Quality score of 3.1 out of 5 stars rated by its users and customers.

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Introhive Product Information

Introhive serves markets in the United States and Canada. Introhive supports iOS and Web devices and offers products for small, medium, and large sized businesses.

Introhive’s product quality score is a 3.1 out of 5 as rated by its users and customers.

Website
https://www.introhive.com
Company Size
51-200 Employees

Industry

Tech
Analytics
Enterprise
SaaS

Languages Supported

English

Product Type

Communication Software
Sales Management Software
Sales Force Automation Software
Sales Enablement Software
Artificial Intelligence Software

Introhive Product Quality vs. Competitors

Compared to its competitors, Introhive's Product Quality score is rated right above DealCloud, and is preceded by Clari.

COMPANYProduct Quality Score
InsideView4/5
LinkedIn4/5
Clari3.9/5
Introhive3.1/5
DealCloudN/A

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Introhive Pricing

Introhive ROI & Value For Money

3/5

Introhive has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.

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Introhive Pricing Plans

Introhive has a pricing structure that accommodates small, medium, and large businesses.

Who Uses Introhive?

Small Businesses
Medium Businesses
Large Enterprises

Introhive Pricing vs. Competitors

Compared to its competitors, Introhive's ROI score is rated right above DealCloud, and is preceded by LinkedIn.

COMPANYPricing Score
Clari4/5
InsideView3.8/5
LinkedIn3.7/5
Introhive3/5
DealCloudN/A

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Introhive Customer Service

3.3/5

Introhive has an overall Customer Service score of 3.3 out of 5 stars rated by its users and customers.

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About Introhive's Customer Service

Address

364 Argyle St, Fredericton E3B 1T9 Canada


Website

https://www.introhive.com


Phone Number

866-824-5452

Introhive Customer Service vs. Competitors

Compared to its competitors, Introhive's Customer Service score is rated right above DealCloud, and is preceded by InsideView.

COMPANYCustomer Service Score
Clari4/5
LinkedIn3.7/5
InsideView3.6/5
Introhive3.3/5
DealCloudN/A

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Introhive as an Employer

4.3/5

Introhive has a 4.3/5 stars for its overall company culture rated by their employees

  Introhive CEO
top
5%
CEO of Introhive

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Introhive scored a -100 for Net Promoter Score and a 45 for Employee Net Promoter Score. NPS gauges how likely a customer of Introhive would recommend the brand to a friend. ENPS measures how likely Introhive employees would recommend working at Introhive to a friend.

Net Promoter Score

-100
NPS Score
0%Promoters
0%Passive
100%Detractors

Employee Net Promoter Score

45
eNPS Score
59%Promoters
27%Passive
14%Detractors

Global Ranking Snapshot

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1
Costco  Costco CEO
W. Craig Jelinek
Retail
2
Peloton  Peloton CEO
Barry McCarthy
Health and Wellness
3
Chick-fil-A  Chick-fil-A CEO
Dan Cathy
Food and Beverages
4
Netflix  Netflix CEO
Ted Sarandos
Media and Entertainment
5
Apple  Apple CEO
Timothy Cook
Tech
6
Nike  Nike CEO
John Donahoe
Fashion and Beauty
7
Target  Target CEO
Brian Cornell
Retail