-100
NPS
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Invensys
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About Invensys' Brand
Invensys is a global technology company that works in partnership with a broad range of industrial and commercial customers to design and Among its major competitors, Invensys is ranked in 4th place for NPS while Schneider Electric is 1st, and Yokogawa is 2nd.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Invensys Ranking
- #3 / 4 of its competitors
Invensys NPS
Invensys's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Invensys's customers would recommend using the product based on a scale of -100 to 100.
Invensys Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Invensys NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2022 -100 | Nov 2022 | -100 |
How Other Brands Compare
Invensys is ranked third for NPS among its competitors. Schneider Electric and Honeywell come in first and second, with intelliSAW coming in at #4.
Invensys |  Honeywell |  Schneider Electric |  intelliSAW | |
| Global Ranking | #- | #179 | #364 | #- |
| NPS | -100 | 9 | 31 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $141.58B | $32.77B | $51.27B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Invensys NPS vs. Competitors
Compared to its competitors, Invensys's NPS is rated right below intelliSAW.
| COMPANY | NPS Score | |
|---|---|---|
| Schneider Electric | 31 |
 | Yokogawa | 20 |
| Honeywell | 9 |
| intelliSAW | N/A |
| Invensys | -100 |
Invensys Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Invensys users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Invensys Customer Loyalty vs. Competitors
Compared to its competitors, Invensys's Customer Loyalty score is rated right above intelliSAW, and is preceded by Honeywell.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Schneider Electric | 78% |
| Yokogawa | 74% |
| Honeywell | 73% |
| Invensys | 10% |
| intelliSAW | N/A |
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Invensys Product Quality
1.5/5
Invensys has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Invensys Product Information
Invensys’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://invensys.com
- Company Size
- 10,000+ Employees
Industry
Tech
Hardware and Devices
SaaS
Travel
Invensys Product Quality vs. Competitors
Compared to its competitors, Invensys's Product Quality score is rated right above intelliSAW, and is preceded by Honeywell.
| COMPANY | Product Quality Score | |
|---|---|---|
| Schneider Electric | 4/5 |
| Yokogawa | 3.6/5 |
| Honeywell | 3.6/5 |
| Invensys | 1.5/5 |
| intelliSAW | N/A |
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Invensys Pricing
Invensys ROI & Value For Money
1.5/5
Invensys has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Invensys Pricing vs. Competitors
Compared to its competitors, Invensys's ROI score is rated right above intelliSAW, and is preceded by Honeywell.
| COMPANY | Pricing Score | |
|---|---|---|
| Yokogawa | 4.2/5 |
| Schneider Electric | 3.9/5 |
| Honeywell | 3.5/5 |
| Invensys | 1.5/5 |
| intelliSAW | N/A |
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Invensys Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Invensys Customer Satisfaction vs. Competitors
Compared to its competitors, Invensys's Customer Satisfaction score is rated right above intelliSAW, and is preceded by Honeywell.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Yokogawa | 89% |
| Schneider Electric | 77% |
| Honeywell | 64% |
| Invensys | 0% |
| intelliSAW | 0% |
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Invensys Customer Service
1.5/5
Invensys has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Invensys's Customer Service
Address
3rd Floor, 40 Grosvenor Place,
Website
http://invensys.com
Invensys Customer Service vs. Competitors
Compared to its competitors, Invensys's Customer Service score is rated right above intelliSAW, and is preceded by Honeywell.
| COMPANY | Customer Service Score | |
|---|---|---|
| Schneider Electric | 4/5 |
| Yokogawa | 3.7/5 |
| Honeywell | 3.5/5 |
| Invensys | 1.5/5 |
| intelliSAW | N/A |
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Invensys as an Employer
Consumer vs. Employees
Invensys scored a -100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Invensys would recommend the brand to a friend. ENPS measures how likely Invensys employees would recommend working at Invensys to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
