37
NPS
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Juice Plus
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About Juice Plus' Brand
Juice Plus+ is a highly successful, privately held health and wellness company operating in more than 20 countries today. All Juice Plus+ products share a common nutritional philosophy that helps us stand out from the tens of thousands of nutritional products today: an emphasis on the whole food, plant-based nutrition that is so important in our diets. Among its major competitors, Juice Plus is ranked in 2nd place for NPS while Amway Corporation is 1st, and Modere is 3rd.
Brand at a Glance
72%
Customer Loyalty
3.9/5
Product Quality
3.5/5
Pricing
3.8/5
Customer Service
Juice Plus Ranking
- #2 / 4 of its competitors
Juice Plus NPS
Juice Plus's Net Promoter Score (NPS) is a 37 with 62% Promoters, 13% Passives, and 25% Detractors. Net Promoter Score tracks whether Juice Plus's customers would recommend using the product based on a scale of -100 to 100.
Juice Plus Overall NPS
| 62% | Promoters |
|---|---|
| 13% | Passives |
| 25% | Detractors |
Juice Plus NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2023 39 | Dec 2023 | 39 |
Mar 2024 41 | Mar 2024 | 41 |
Apr 2024 31 | Apr 2024 | 31 |
May 2024 37 | May 2024 | 37 |
Jun 2024 38 | Jun 2024 | 38 |
Jul 2024 36 | Jul 2024 | 36 |
Dec 2024 37 | Dec 2024 | 37 |
Jan 2025 39 | Jan 2025 | 39 |
Feb 2025 38 | Feb 2025 | 38 |
Apr 2025 38 | Apr 2025 | 38 |
Jun 2025 35 | Jun 2025 | 35 |
Aug 2025 37 | Aug 2025 | 37 |
How Other Brands Compare
Juice Plus is ranked second for NPS among its competitors. Amway Corporation and Modere come in first and third, with Tupperware Brands coming in at #4.
Juice Plus |  Tupperware Brands |  Amway Corporation |  Modere | |
| Global Ranking | #- | #387 | #828 | #- |
| NPS | 37 | 17 | 56 | 33 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $1.31B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Juice Plus NPS by Gender
Female customers rated Juice Plus's NPS 69 points higher than Male customers.
Male
0
Juice Plus's NPS was rated by Male customers on Comparably.
40%
Promoters
20%
Passives
40%
Detractors
Female
69
Juice Plus's NPS was rated 69 by Female customers on Comparably.
77%
Promoters
15%
Passives
8%
Detractors
Juice Plus NPS by Ethnicity
Juice Plus's NPS was rated 54 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 54 | Caucasian | 54 |
Juice Plus NPS by Age
Juice Plus's NPS was rated the highest by customers ages 51-55, and the lowest by customers ages 66+.
Juice Plus NPS by Usage
Juice Plus's NPS was rated the highest by customers who have used Juice Plus's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 0 | Less than 1 Year | 0 |
2 to 5 Years 34 | 2 to 5 Years | 34 |
5 to 10 Years 67 | 5 to 10 Years | 67 |
Over 10 Years 67 | Over 10 Years | 67 |
Juice Plus NPS vs. Competitors
Compared to its competitors, Juice Plus's NPS is rated right above Modere, and is preceded by Amway Corporation.
| COMPANY | NPS Score | |
|---|---|---|
| Amway Corporation | 56 |
| Juice Plus | 37 |
| Modere | 33 |
| Tupperware Brands | 17 |
 | Monat Technologies | N/A |
 | Plexus | -7 |
Juice Plus Customer Reviews
Out of the 7 Juice Plus customer reviews 6 were positive and 1 was constructive. Juice Plus customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
Juice Plus Customer Loyalty
72%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
72% of Juice Plus users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Juice Plus Customer Loyalty Score by Gender
Male customers rated Juice Plus's Customer Loyalty score 3% higher than Female customers.
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Male
82%
Yes
Female
79%
Yes
Juice Plus Customer Loyalty Score by Ethnicity
Juice Plus's Customer Loyalty score was rated 82% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Juice Plus.
82
out of 100
Caucasian
Juice Plus Customer Loyalty Score by Age
Juice Plus's Customer Loyalty score was rated the highest by customers ages 51-55, and the lowest by customers ages 66+.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
51-55 100% | 51-55 | 100% |
61-65 100% | 61-65 | 100% |
66+ 82% | 66+ | 82% |
Juice Plus Customer Loyalty Score by Usage
Juice Plus's Customer Loyalty score was rated the highest by customers who have used Juice Plus's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Juice Plus Customer Loyalty Score by Industry
Juice Plus's Customer Loyalty score was rated 100% by Tech industry customers.
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Juice Plus Customer Loyalty vs. Competitors
Compared to its competitors, Juice Plus's Customer Loyalty score is rated right above Monat Technologies, and is preceded by Modere.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Amway Corporation | 87% |
| Tupperware Brands | 81% |
| Plexus | 78% |
| Modere | 76% |
| Juice Plus | 72% |
| Monat Technologies | N/A |
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Juice Plus Product Quality
3.9/5
Juice Plus has an overall Product Quality score of 3.9 out of 5 stars rated by its users and customers.
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Juice Plus Product Information
Juice Plus’s product quality score is a 3.9 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Juice Plus's product the highest.
- Company Size
- 201-500 Employees
Industry
Consumer Goods
Quick Insights into Juice Plus Product Quality
Juice Plus's Product Quality score was rated highest by customers ages 51-55, and rated lowest by customers who have used Juice Plus's products/services for Less than 1 Year.
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Ranked Juice Plus Product Quality the Highest
Ranked Juice Plus Product Quality the Lowest
Juice Plus Product Quality Score by Gender
Female customers rated Juice Plus's Product Quality score 0.3 stars higher than Male customers.
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Male
4.3/5
Female
4.6/5
Juice Plus Product Quality Score by Ethnicity
Juice Plus's Product Quality score was rated 4.6 stars by Caucasian customers on Comparably.
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| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.6 | Caucasian | 4.6 |
Juice Plus Product Quality Score by Age
Juice Plus's Product Quality score was rated the highest by customers ages 51-55, and the lowest by customers ages 66+.
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0
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| Summary | Age | Score |
|---|---|---|
51-55 5 | 51-55 | 5 |
61-65 4.7 | 61-65 | 4.7 |
66+ 4.6 | 66+ | 4.6 |
Juice Plus Product Quality Score by Usage
Juice Plus's Product Quality score was rated the highest by customers who have used Juice Plus's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Juice Plus Product Quality Score by Industry
Juice Plus's Product Quality score was rated 5 stars by Tech industry customers.
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Juice Plus Product Quality vs. Competitors
Compared to its competitors, Juice Plus's Product Quality score is rated right above Tupperware Brands, and is preceded by Amway Corporation.
| COMPANY | Product Quality Score | |
|---|---|---|
| Amway Corporation | 4.5/5 |
| Juice Plus | 3.9/5 |
| Tupperware Brands | 3.9/5 |
| Modere | 3.8/5 |
| Plexus | 3.5/5 |
| Monat Technologies | N/A |
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Juice Plus Pricing
Juice Plus ROI & Value For Money
3.5/5
Juice Plus has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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Juice Plus Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into Juice Plus ROI
Juice Plus's ROI score was rated highest by customers ages 51-55, and rated lowest by customers who have used Juice Plus's products/services for Less than 1 Year.
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Ranked Juice Plus ROI the Highest
Ranked Juice Plus ROI the Lowest
Juice Plus ROI Score by Gender
Female customers rated Juice Plus's ROI score 0.3 stars higher than Male customers.
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Male
3.9/5
Female
4.2/5
Juice Plus ROI Score by Ethnicity
Juice Plus's ROI score was rated 4.1 stars by Caucasian customers on Comparably.
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0
1
2
3
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| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.1 | Caucasian | 4.1 |
Juice Plus ROI Score by Age
Juice Plus's ROI score was rated the highest by customers ages 51-55, and the lowest by customers ages 66+.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
51-55 5 | 51-55 | 5 |
61-65 4.1 | 61-65 | 4.1 |
66+ 3.9 | 66+ | 3.9 |
Juice Plus ROI Score by Usage
Juice Plus's ROI score was rated the highest by customers who have used Juice Plus's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Juice Plus ROI Score by Industry
Juice Plus's ROI score was rated 5 stars by Tech industry customers.
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Juice Plus Pricing vs. Competitors
Compared to its competitors, Juice Plus's ROI score is rated right above Monat Technologies, and is preceded by Plexus.
| COMPANY | Pricing Score | |
|---|---|---|
| Amway Corporation | 4.3/5 |
| Modere | 3.6/5 |
| Tupperware Brands | 3.6/5 |
| Plexus | 3.5/5 |
| Juice Plus | 3.5/5 |
| Monat Technologies | N/A |
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Juice Plus Customer Satisfaction (CSAT)
Juice Plus Customer Satisfaction (CSAT) Score
66 / 100
Juice Plus has an overall Customer Satisfaction score of 66 rated by its users and customers.
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Very Satisfied
49%
Satisfied
17%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
8%
Very Dissatisfied
6%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Juice Plus Customer Satisfaction
Juice Plus's Customer Satisfaction score was rated highest by customers ages 51-55, and rated lowest by Male customers.
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Ranked Juice Plus Customer Satisfaction the Highest
Ranked Juice Plus Customer Satisfaction the Lowest
Juice Plus Customer Satisfaction Score by Gender
Female customers rated Juice Plus's Customer Satisfaction score 45 points higher than Male customers.
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40 / 100
MaleVery Satisfied | 40% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 40% | |
Dissatisfied | 20% | |
Very Dissatisfied | 0% |
85 / 100
FemaleVery Satisfied | 62% | |
|---|---|---|
Satisfied | 23% | |
Neither Satisfied nor Dissatisfied | 15% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Juice Plus Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Juice Plus' Customer Satisfaction (CSAT) score was rated 73% according to Caucasian users and customers.
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73 / 100
Very Satisfied
53%
Satisfied
20%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
7%
Very Dissatisfied
0%
Juice Plus Customer Satisfaction Score by Age
Juice Plus's Customer Satisfaction score was rated the highest by customers ages 51-55, and the lowest by customers ages 66+.
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| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 51-55 | 100% | |||||||||||||||
| 61-65 | 100% | |||||||||||||||
| 66+ | 80% |
Juice Plus Customer Satisfaction Score by Usage
Juice Plus's Customer Satisfaction score was rated the highest by customers who have used Juice Plus's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Juice Plus Customer Satisfaction Score by Industry
Juice Plus's Customer Satisfaction score was rated 75 points by Tech industry customers.
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"label": "Tech",
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}Juice Plus Customer Satisfaction vs. Competitors
Compared to its competitors, Juice Plus's Customer Satisfaction score is rated right above Tupperware Brands, and is preceded by Plexus.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Amway Corporation | 83% |
| Modere | 76% |
| Plexus | 70% |
| Juice Plus | 66% |
| Tupperware Brands | 57% |
| Monat Technologies | 0% |
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Juice Plus Customer Service
3.8/5
Juice Plus has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.
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About Juice Plus's Customer Service
Address
140 Crescent Drive, Collierville, TN 38017
Website
https://www.juiceplus.com/us/en
Phone Number
901-850-3000
Juice Plus's Social Links
Quick Insights into Juice Plus Customer Service
Juice Plus's Customer Service score was rated highest by customers who have used Juice Plus's products/services for 2 to 5 Years, and rated lowest by Male customers.
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Ranked Juice Plus Customer Service the Highest
Ranked Juice Plus Customer Service the Lowest
Juice Plus Customer Service Score by Gender
Female customers rated Juice Plus's Customer Service score 1.3 stars higher than Male customers.
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Male
3.4/5
Female
4.7/5
Juice Plus Customer Service Score by Ethnicity
Juice Plus's Customer Service score was rated 4.2 stars by Caucasian customers on Comparably.
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| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.2 | Caucasian | 4.2 |
Juice Plus Customer Service Score by Age
Juice Plus's Customer Service score was rated the highest by customers ages 61-65, and the lowest by customers ages 51-55.
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0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
51-55 3.8 | 51-55 | 3.8 |
61-65 4.7 | 61-65 | 4.7 |
66+ 4.7 | 66+ | 4.7 |
Juice Plus Customer Service Score by Usage
Juice Plus's Customer Service score was rated the highest by customers who have used Juice Plus's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
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Juice Plus Customer Service Score by Industry
Juice Plus's Customer Service score was rated 3.9 stars by Tech industry customers.
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Juice Plus Customer Service vs. Competitors
Compared to its competitors, Juice Plus's Customer Service score is rated right above Tupperware Brands, and is preceded by Plexus.
| COMPANY | Customer Service Score | |
|---|---|---|
| Amway Corporation | 4.4/5 |
| Modere | 4/5 |
| Plexus | 3.8/5 |
| Juice Plus | 3.8/5 |
| Tupperware Brands | 3.3/5 |
| Monat Technologies | N/A |
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Juice Plus as an Employer
4.5/5
Juice Plus has a 4.5/5 stars for its overall company culture rated by their employees
top
20%
Consumer vs. Employees
Juice Plus scored a 37 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Juice Plus would recommend the brand to a friend. ENPS measures how likely Juice Plus employees would recommend working at Juice Plus to a friend.
Net Promoter Score
37
NPS Score
| 62% | Promoters |
|---|---|
| 13% | Passive |
| 25% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 43% | Promoters |
|---|---|
| 14% | Passive |
| 43% | Detractors |
