0
NPS
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Licious
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About Licious' Brand
Operator of web-based meat delivery service designed to serves meat-lovers. The company's web-based meat delivery service processes and packs fresh chicken, lamb and seafood products, providing users with fresh meat delivered to them. Among its major competitors, Licious is ranked in 3rd place for NPS while BigBasket is 1st, and Swiggy is 2nd.
Licious Ranking
- #3 / 4 of its competitors
Licious NPS
Licious's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Licious's customers would recommend using the product based on a scale of -100 to 100.
Licious Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Licious NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2024 0 | Apr 2024 | 0 |
How Other Brands Compare
Licious is ranked third for NPS among its competitors. BigBasket and Swiggy come in first and second, with HelloFresh coming in at #4.
Licious |  HelloFresh |  Swiggy |  BigBasket | |
| Global Ranking | #- | #572 | #- | #- |
| NPS | 0 | -3 | 20 | 39 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $15.26B | $97.50B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Licious NPS vs. Competitors
Compared to its competitors, Licious's NPS is rated right above Grofers, and is preceded by Swiggy.
| COMPANY | NPS Score | |
|---|---|---|
| BigBasket | 39 |
| Swiggy | 20 |
| Licious | 0 |
 | Grofers | N/A |
| HelloFresh | -3 |
