Little Caesar's NPS & Customer Reviews

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Little Caesar's

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Little Caesar's

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About Little Caesar's' Brand

Among its major competitors, Little Caesar's is ranked in 5th place for NPS while Domino's Pizza is 1st, and Pizza Hut is 2nd. Overall, Little Caesar's has a neutral social sentiment, when analyzing social media channels and online mentions.Their current valuation is $19.89B

Brand at a Glance

75%

Customer Loyalty

2.6/5

Product Quality

2.7/5

Pricing

2.4/5

Customer Service

Little Caesar's Ranking

^#4 / 4 of its competitors

Little Caesar's NPS

Little Caesar's's Net Promoter Score (NPS) is a -28 with 30% Promoters, 12% Passives, and 58% Detractors. Net Promoter Score tracks whether Little Caesar's's customers would recommend using the product based on a scale of -100 to 100.

Little Caesar's Overall NPS

-28

NPS

30%	Promoters
12%	Passives
58%	Detractors

Little Caesar's NPS Trend

-100

-50

100

Summary	Date	Score
Feb 2025 -26	Feb 2025	-26
Mar 2025 -26	Mar 2025	-26
Apr 2025 -25	Apr 2025	-25
May 2025 -26	May 2025	-26
Jun 2025 -26	Jun 2025	-26
Jul 2025 -26	Jul 2025	-26
Aug 2025 -26	Aug 2025	-26
Sep 2025 -26	Sep 2025	-26
Oct 2025 -28	Oct 2025	-28
Nov 2025 -28	Nov 2025	-28
Dec 2025 -28	Dec 2025	-28
Jan 2026 -28	Jan 2026	-28

How Other Brands Compare

Little Caesar's is ranked #4 for NPS among its competitors. Domino's Pizza and Pizza Hut come in first and second, with Zume Pizza coming in at third. Among those competitors, it is the second most valued company behind Pizza Hut.

	Little Caesar's	Domino's Pizza	Pizza Hut	Zume Pizza
Global Ranking	#-	#115	#153	#-
NPS	-28	17	5	0
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	Neutral	Neutral	-
Valuation Updated every 24 hours for public companies	$19.89B	$14.27B	$33.20B	$2.25B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Little Caesar's NPS by Gender

Male customers rated Little Caesar's's NPS 28 points higher than Female customers.

Male

-29

Little Caesar's's NPS was rated -29 by Male customers on Comparably.

28%

Promoters

15%

Passives

57%

Detractors

Female

-57

Little Caesar's's NPS was rated -57 by Female customers on Comparably.

18%

Promoters

Passives

75%

Detractors

Little Caesar's NPS by Ethnicity

Little Caesar's's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian -49	Caucasian	-49
Hispanic or Latino -16	Hispanic or Latino	-16
African American/Black -37	African American/Black	-37
Asian or Pacific Islander -17	Asian or Pacific Islander	-17
Native American -60	Native American	-60
Other -80	Other	-80

Little Caesar's NPS by Age

Little Caesar's's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 51-55.

100

Summary

Age

Promoters

Passives

Detractors

18-25

42%

26%

32%

26-30

32%

12%

56%

31-35

29%

14%

57%

36-40

15%

18%

67%

41-45

88%

46-50

13%

82%

51-55

91%

56-60

19%

81%

61-65

19%

73%

66+

27%

68%

Little Caesar's NPS by Usage

Little Caesar's's NPS was rated the highest by customers who have used Little Caesar's's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year -52	Less than 1 Year	-52
1 to 2 Years -15	1 to 2 Years	-15
2 to 5 Years -56	2 to 5 Years	-56
5 to 10 Years -41	5 to 10 Years	-41
Over 10 Years -42	Over 10 Years	-42

Little Caesar's NPS vs. Competitors

Compared to its competitors, Little Caesar's's NPS is rated right below Cici's Pizza.

COMPANY		NPS Score
	Domino's Pizza	17
	Pizza Hut	5
	Zume Pizza	0
	Cici's Pizza	-24
	Little Caesar's	-28

Little Caesar's Customer Reviews

Out of the 80 Little Caesar's customer reviews 32 were positive and 48 were constructive. Little Caesar's customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.

All Reviews

Positive Reviews

Constructive Reviews

Little Caesar's Customer Loyalty

75%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

75% of Little Caesar's users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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75%

25%

Little Caesar's Customer Loyalty Score by Gender

Female customers rated Little Caesar's's Customer Loyalty score 1% higher than Male customers.

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Male

77%

Yes

Female

78%

Yes

Little Caesar's Customer Loyalty Score by Ethnicity

Little Caesar's's Customer Loyalty score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.

% who answered "Yes"

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out of 100

Caucasian

out of 100

Hispanic or Latino

out of 100

African American/Black

out of 100

Asian or Pacific Islander

out of 100

Native American

out of 100

Other

Little Caesar's Customer Loyalty Score by Age

Little Caesar's's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.

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20%

40%

60%

80%

100%

Summary	Age	Score
18-25 73%	18-25	73%
26-30 78%	26-30	78%
31-35 87%	31-35	87%
36-40 79%	36-40	79%
41-45 81%	41-45	81%
46-50 78%	46-50	78%
51-55 83%	51-55	83%
56-60 73%	56-60	73%
61-65 72%	61-65	72%
66+ 78%	66+	78%

Little Caesar's Customer Loyalty Score by Usage

Little Caesar's's Customer Loyalty score was rated the highest by customers who have used Little Caesar's's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	44%
1 to 2 Years	58%
2 to 5 Years	76%
5 to 10 Years	81%
Over 10 Years	84%

Little Caesar's Customer Loyalty Score by Industry

Little Caesar's's Customer Loyalty score was rated the highest by Consumer Goods industry customers, and the lowest by Non-Profit industry customers.

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Tech	77%
Accounting	71%
Aerospace and Aviation	76%
Fashion and Beauty	70%
Architecture and Planning	55%
Arts and Entertainment	87%
Automotive and Transportation	80%
Banking and Financial Services	70%
Business and Consumer Services	96%
Construction	85%
Consulting	82%
Consumer Goods	100%
Consumer Services	67%
Education	78%
Environmental Services	85%
Government and Public Policy	70%
Healthcare, Hospitals and Medicine	90%
Hospitality	85%
Individual and Family Services	100%
Logistics and Supply Chain	100%
Manufacturing and Machinery	74%
Marketing, Advertising and Research	78%
Mechanical, Civil or Industrial Engineering	78%
Military and Defense	78%
Non-Profit	55%
Professional Services	70%
Restaurants	84%
Retail	58%
Transportation	70%
Warehousing	70%

Little Caesar's Customer Loyalty vs. Competitors

Compared to its competitors, Little Caesar's's Customer Loyalty score is rated right above Pizza Hut, and is preceded by Domino's Pizza.

COMPANY		Customer Loyalty Score
	Zume Pizza	100%
	Domino's Pizza	76%
	Little Caesar's	75%
	Pizza Hut	74%
	Cici's Pizza	71%

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Little Caesar's Product Quality

2.6/5

Little Caesar's has an overall Product Quality score of 2.6 out of 5 stars rated by its users and customers.

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Little Caesar's Product Information

Little Caesar's’s product quality score is a 2.6 out of 5 as rated by its users and customers. Reviewers from the Aerospace and Aviation industry rated Little Caesar's's product the highest. Reviewers from the Banking and Financial Services industry rated Little Caesar's the lowest at 2.6.

Website: https://littlecaesars.com

Company Size: 10,000+ Employees

Quick Insights into Little Caesar's Product Quality

Little Caesar's's Product Quality score was rated highest by customers ages 18-25, and rated lowest by customers from the Restaurants industry.

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Ranked Little Caesar's Product Quality the Highest

18-25	3.6
Aerospace and Aviation	3.2
1 to 2 Years	3

Ranked Little Caesar's Product Quality the Lowest

51-55	1.5
Other	1.5
Restaurants	1.5

Little Caesar's Product Quality Score by Gender

Male customers rated Little Caesar's's Product Quality score 0.7 stars higher than Female customers.

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Male

2.6/5

Female

1.9/5

Little Caesar's Product Quality Score by Ethnicity

Little Caesar's's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 2.2	Caucasian	2.2
Hispanic or Latino 2.9	Hispanic or Latino	2.9
African American/Black 2.3	African American/Black	2.3
Asian or Pacific Islander 2.5	Asian or Pacific Islander	2.5
Native American 1.5	Native American	1.5
Other 1.5	Other	1.5

Little Caesar's Product Quality Score by Age

Little Caesar's's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 51-55.

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Summary	Age	Score
18-25 3.6	18-25	3.6
26-30 2.1	26-30	2.1
31-35 2.3	31-35	2.3
36-40 2.1	36-40	2.1
41-45 1.5	41-45	1.5
46-50 1.5	46-50	1.5
51-55 1.5	51-55	1.5
56-60 2.2	56-60	2.2
61-65 1.8	61-65	1.8
66+ 2.4	66+	2.4

Little Caesar's Product Quality Score by Usage

Little Caesar's's Product Quality score was rated the highest by customers who have used Little Caesar's's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	1.6
1 to 2 Years	3
2 to 5 Years	2.3
5 to 10 Years	2.3
Over 10 Years	2.2

Little Caesar's Product Quality Score by Industry

Little Caesar's's Product Quality score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Restaurants industry customers.

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Tech	2.7
Accounting	3.1
Aerospace and Aviation	3.2
Fashion and Beauty	1.8
Architecture and Planning	3.1
Arts and Entertainment	3.1
Automotive and Transportation	2.2
Banking and Financial Services	2.6
Business and Consumer Services	2.3
Construction	2.6
Consulting	3.2
Consumer Goods	2.1
Consumer Services	1.5
Education	2
Environmental Services	2.1
Government and Public Policy	2.7
Healthcare, Hospitals and Medicine	1.6
Hospitality	2.1
Individual and Family Services	2.1
Logistics and Supply Chain	2.1
Manufacturing and Machinery	1.6
Marketing, Advertising and Research	2.4
Mechanical, Civil or Industrial Engineering	1.5
Military and Defense	1.5
Non-Profit	2.1
Professional Services	1.5
Restaurants	1.5
Retail	2.3
Transportation	2.3
Warehousing	2.6

Little Caesar's Product Quality vs. Competitors

Compared to its competitors, Little Caesar's's Product Quality score is rated right below Cici's Pizza.

COMPANY		Product Quality Score
	Zume Pizza	5/5
	Domino's Pizza	3.7/5
	Pizza Hut	3.6/5
	Cici's Pizza	2.8/5
	Little Caesar's	2.6/5

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Little Caesar's Pricing

Little Caesar's ROI & Value For Money

2.7/5

Little Caesar's has a value for money and ROI score of 2.7 out of 5 stars rated by its users and customers.

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Little Caesar's Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Consulting industry. The users from the Healthcare, Hospitals and Medicine industry think that they had the lowest ROI from Little Caesar's.

Quick Insights into Little Caesar's ROI

Little Caesar's's ROI score was rated highest by customers from the Consulting industry, and rated lowest by customers from the Professional Services industry.

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Ranked Little Caesar's ROI the Highest

Consulting	3.7
18-25	3.6
Hispanic or Latino	3.1

Ranked Little Caesar's ROI the Lowest

46-50	1.6
Other	1.5
Professional Services	1.5

Little Caesar's ROI Score by Gender

Male customers rated Little Caesar's's ROI score 0.6 stars higher than Female customers.

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Male

2.8/5

Female

2.2/5

Little Caesar's ROI Score by Ethnicity

Little Caesar's's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 2.5	Caucasian	2.5
Hispanic or Latino 3.1	Hispanic or Latino	3.1
African American/Black 2.4	African American/Black	2.4
Asian or Pacific Islander 2.8	Asian or Pacific Islander	2.8
Native American 1.6	Native American	1.6
Other 1.5	Other	1.5

Little Caesar's ROI Score by Age

Little Caesar's's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 46-50.

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Summary	Age	Score
18-25 3.6	18-25	3.6
26-30 2.7	26-30	2.7
31-35 2.3	31-35	2.3
36-40 2.4	36-40	2.4
41-45 2	41-45	2
46-50 1.6	46-50	1.6
51-55 1.8	51-55	1.8
56-60 2.3	56-60	2.3
61-65 2.3	61-65	2.3
66+ 2.6	66+	2.6

Little Caesar's ROI Score by Usage

Little Caesar's's ROI score was rated the highest by customers who have used Little Caesar's's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	2.1
1 to 2 Years	3
2 to 5 Years	2.6
5 to 10 Years	2.7
Over 10 Years	2.4

Little Caesar's ROI Score by Industry

Little Caesar's's ROI score was rated the highest by Consulting industry customers, and the lowest by Professional Services industry customers.

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Tech	2.9
Accounting	3.3
Aerospace and Aviation	3.6
Fashion and Beauty	2.1
Architecture and Planning	3.3
Arts and Entertainment	3.4
Automotive and Transportation	2.3
Banking and Financial Services	2.6
Business and Consumer Services	2.6
Construction	2.7
Consulting	3.7
Consumer Goods	2.1
Consumer Services	2
Education	2.2
Environmental Services	3.3
Government and Public Policy	2.5
Healthcare, Hospitals and Medicine	1.5
Hospitality	2.6
Individual and Family Services	2.2
Logistics and Supply Chain	3
Manufacturing and Machinery	1.6
Marketing, Advertising and Research	2.6
Mechanical, Civil or Industrial Engineering	1.5
Military and Defense	1.5
Non-Profit	2.9
Professional Services	1.5
Restaurants	2.3
Retail	2.8
Transportation	2.6
Warehousing	2.5

Little Caesar's Pricing vs. Competitors

Compared to its competitors, Little Caesar's's ROI score is rated right below Cici's Pizza.

COMPANY		Pricing Score
	Zume Pizza	5/5
	Domino's Pizza	3.6/5
	Pizza Hut	3.3/5
	Cici's Pizza	2.9/5
	Little Caesar's	2.7/5

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Little Caesar's Customer Satisfaction (CSAT)

Little Caesar's Customer Satisfaction (CSAT) Score

40 / 100

Little Caesar's has an overall Customer Satisfaction score of 40 rated by its users and customers.

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Very Satisfied	25%
Satisfied	15%
Neither Satisfied nor Dissatisfied	6%
Dissatisfied	9%
Very Dissatisfied	45%

Very Satisfied

25%

Satisfied

15%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

45%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Little Caesar's Customer Satisfaction

Little Caesar's's Customer Satisfaction score was rated highest by customers ages 18-25, and rated lowest by customers from the Warehousing industry.

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Ranked Little Caesar's Customer Satisfaction the Highest

18-25	74%
Architecture and Planning	60%
1 to 2 Years	53%

Ranked Little Caesar's Customer Satisfaction the Lowest

Other	18%
51-55	6%
Warehousing	0%

Little Caesar's Customer Satisfaction Score by Gender

Male customers rated Little Caesar's's Customer Satisfaction score 15 points higher than Female customers.

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43 / 100

Male

	Very Satisfied	26%
	Satisfied	17%
	Neither Satisfied nor Dissatisfied	4%
	Dissatisfied	12%
	Very Dissatisfied	41%

28 / 100

Female

	Very Satisfied	18%
	Satisfied	10%
	Neither Satisfied nor Dissatisfied	3%
	Dissatisfied	9%
	Very Dissatisfied	60%

Little Caesar's Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Little Caesar's' Customer Satisfaction (CSAT) score was rated 33% according to Caucasian users and customers.

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33 / 100

Very Satisfied	19%
Satisfied	14%
Neither Satisfied nor Dissatisfied	5%
Dissatisfied	10%
Very Dissatisfied	52%

Very Satisfied

19%

Satisfied

14%

Neither Satisfied nor Dissatisfied

Dissatisfied

10%

Very Dissatisfied

52%

CSAT according to Hispanic or Latino

Little Caesar's' Customer Satisfaction (CSAT) score was rated 53% according to Hispanic or Latino users and customers.

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53 / 100

Very Satisfied	34%
Satisfied	19%
Neither Satisfied nor Dissatisfied	2%
Dissatisfied	13%
Very Dissatisfied	32%

Very Satisfied

34%

Satisfied

19%

Neither Satisfied nor Dissatisfied

Dissatisfied

13%

Very Dissatisfied

32%

CSAT according to African American/Black

Little Caesar's' Customer Satisfaction (CSAT) score was rated 38% according to African American/Black users and customers.

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38 / 100

Very Satisfied	29%
Satisfied	9%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	12%
Very Dissatisfied	50%

Very Satisfied

29%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

12%

Very Dissatisfied

50%

CSAT according to Asian or Pacific Islander

Little Caesar's' Customer Satisfaction (CSAT) score was rated 20% according to Asian or Pacific Islander users and customers.

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20 / 100

Very Satisfied	20%
Satisfied	0%
Neither Satisfied nor Dissatisfied	10%
Dissatisfied	0%
Very Dissatisfied	70%

Very Satisfied

20%

Satisfied

Neither Satisfied nor Dissatisfied

10%

Dissatisfied

Very Dissatisfied

70%

CSAT according to Native American

Little Caesar's' Customer Satisfaction (CSAT) score was rated 20% according to Native American users and customers.

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20 / 100

Very Satisfied	20%
Satisfied	0%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	20%
Very Dissatisfied	60%

Very Satisfied

20%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

20%

Very Dissatisfied

60%

CSAT according to Other

Little Caesar's' Customer Satisfaction (CSAT) score was rated 18% according to Other users and customers.

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18 / 100

Very Satisfied	8%
Satisfied	10%
Neither Satisfied nor Dissatisfied	7%
Dissatisfied	8%
Very Dissatisfied	67%

Very Satisfied

Satisfied

10%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

67%

Little Caesar's Customer Satisfaction Score by Age

Little Caesar's's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 51-55.

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100

Breakdown

Age

Score

18-25

74%

26-30

33%

31-35

36%

36-40

32%

41-45

12%

46-50

20%

51-55

56-60

26%

61-65

25%

66+

37%

Little Caesar's Customer Satisfaction Score by Usage

Little Caesar's's Customer Satisfaction score was rated the highest by customers who have used Little Caesar's's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	24
1 to 2 Years	53
2 to 5 Years	33
5 to 10 Years	39
Over 10 Years	31

Little Caesar's Customer Satisfaction Score by Industry

Little Caesar's's Customer Satisfaction score was rated the highest by Architecture and Planning industry customers, and the lowest by Warehousing industry customers.

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			"stars": 0,
			"csatScore": 33,
			"text": "Little Caesar's's Customer Satisfaction score is  rated by Automotive and Transportation customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		},
		{
			"label": "Banking and Financial Services",
			"groupId": 501,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "Little Caesar's's Customer Satisfaction score is  rated by Banking and Financial Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		},
		{
			"label": "Business and Consumer Services",
			"groupId": 504,
			"score": 15,
			"stars": 0,
			"csatScore": 15,
			"text": "Little Caesar's's Customer Satisfaction score is  rated by Business and Consumer Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 15
		},
		{
			"label": "Construction",
			"groupId": 510,
			"score": 45,
			"stars": 0,
			"csatScore": 45,
			"text": "Little Caesar's's Customer Satisfaction score is  rated by Construction customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 45
		},
		{
			"label": "Consulting",
			"groupId": 511,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "Little Caesar's's Customer Satisfaction score is  rated by Consulting customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		},
		{
			"label": "Consumer Goods",
			"groupId": 513,
			"score": 50,
			"stars": 0,
			"csatScore": 50,
			"text": "Little Caesar's's Customer Satisfaction score is  rated by Consumer Goods customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 50
		},
		{
			"label": "Consumer Services",
			"groupId": 514,
			"score": 20,
			"stars": 0,
			"csatScore": 20,
			"text": "Little Caesar's's Customer Satisfaction score is  rated by Consumer Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 20
		},
		{
			"label": "Education",
			"groupId": 515,
			"score": 26,
			"stars": 0,
			"csatScore": 26,
			"text": "Little Caesar's's Customer Satisfaction score is  rated by Education customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 26
		},
		{
			"label": "Environmental Services",
			"groupId": 516,
			"score": 0,
			"stars": 0,
			"csatScore": 0,
			"text": "Little Caesar's's Customer Satisfaction score is  rated by Environmental Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 0
		},
		{
			"label": "Government and Public Policy",
			"groupId": 521,
			"score": 40,
			"stars": 0,
			"csatScore": 40,
			"text": "Little Caesar's's Customer Satisfaction score is  rated by Government and Public Policy customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 40
		},
		{
			"label": "Healthcare, Hospitals and Medicine",
			"groupId": 522,
			"score": 12,
			"stars": 0,
			"csatScore": 12,
			"text": "Little Caesar's's Customer Satisfaction score is  rated by Healthcare, Hospitals and Medicine customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 12
		},
		{
			"label": "Hospitality",
			"groupId": 523,
			"score": 50,
			"stars": 0,
			"csatScore": 50,
			"text": "Little Caesar's's Customer Satisfaction score is  rated by Hospitality customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 50
		},
		{
			"label": "Individual and Family Services",
			"groupId": 525,
			"score": 0,
			"stars": 0,
			"csatScore": 0,
			"text": "Little Caesar's's Customer Satisfaction score is  rated by Individual and Family Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 0
		},
		{
			"label": "Logistics and Supply Chain",
			"groupId": 531,
			"score": 0,
			"stars": 0,
			"csatScore": 0,
			"text": "Little Caesar's's Customer Satisfaction score is  rated by Logistics and Supply Chain customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 0
		},
		{
			"label": "Manufacturing and Machinery",
			"groupId": 533,
			"score": 0,
			"stars": 0,
			"csatScore": 0,
			"text": "Little Caesar's's Customer Satisfaction score is  rated by Manufacturing and Machinery customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 0
		},
		{
			"label": "Marketing, Advertising and Research",
			"groupId": 535,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "Little Caesar's's Customer Satisfaction score is  rated by Marketing, Advertising and Research customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		},
		{
			"label": "Military and Defense",
			"groupId": 538,
			"score": 0,
			"stars": 0,
			"csatScore": 0,
			"text": "Little Caesar's's Customer Satisfaction score is  rated by Military and Defense customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 0
		},
		{
			"label": "Non-Profit",
			"groupId": 540,
			"score": 50,
			"stars": 0,
			"csatScore": 50,
			"text": "Little Caesar's's Customer Satisfaction score is  rated by Non-Profit customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 50
		},
		{
			"label": "Professional Services",
			"groupId": 549,
			"score": 0,
			"stars": 0,
			"csatScore": 0,
			"text": "Little Caesar's's Customer Satisfaction score is  rated by Professional Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 0
		},
		{
			"label": "Restaurants",
			"groupId": 558,
			"score": 19,
			"stars": 0,
			"csatScore": 19,
			"text": "Little Caesar's's Customer Satisfaction score is  rated by Restaurants customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 19
		},
		{
			"label": "Retail",
			"groupId": 559,
			"score": 38,
			"stars": 0,
			"csatScore": 38,
			"text": "Little Caesar's's Customer Satisfaction score is  rated by Retail customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 38
		},
		{
			"label": "Transportation",
			"groupId": 567,
			"score": 25,
			"stars": 0,
			"csatScore": 25,
			"text": "Little Caesar's's Customer Satisfaction score is  rated by Transportation customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 25
		},
		{
			"label": "Warehousing",
			"groupId": 570,
			"score": 0,
			"stars": 0,
			"csatScore": 0,
			"text": "Little Caesar's's Customer Satisfaction score is  rated by Warehousing customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 0
		}
	]
}

Tech	48
Accounting	52
Aerospace and Aviation	54
Architecture and Planning	60
Arts and Entertainment	55
Automotive and Transportation	33
Banking and Financial Services	33
Business and Consumer Services	15
Construction	45
Consulting	33
Consumer Goods	50
Consumer Services	20
Education	26
Environmental Services	0
Government and Public Policy	40
Healthcare, Hospitals and Medicine	12
Hospitality	50
Individual and Family Services	0
Logistics and Supply Chain	0
Manufacturing and Machinery	0
Marketing, Advertising and Research	33
Military and Defense	0
Non-Profit	50
Professional Services	0
Restaurants	19
Retail	38
Transportation	25
Warehousing	0

Little Caesar's Customer Satisfaction vs. Competitors

Compared to its competitors, Little Caesar's's Customer Satisfaction score is rated right above Zume Pizza, and is preceded by Cici's Pizza.

COMPANY		Customer Satisfaction (CSAT) Score
	Domino's Pizza	75%
	Pizza Hut	68%
	Cici's Pizza	43%
	Little Caesar's	41%
	Zume Pizza	0%

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Little Caesar's Customer Service

2.4/5

Little Caesar's has an overall Customer Service score of 2.4 out of 5 stars rated by its users and customers.

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About Little Caesar's's Customer Service

Address

Detroit, MI

Website

https://littlecaesars.com

Quick Insights into Little Caesar's Customer Service

Little Caesar's's Customer Service score was rated highest by customers from the Consulting industry, and rated lowest by customers from the Transportation industry.

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Ranked Little Caesar's Customer Service the Highest

Consulting	3.6
18-25	3.4
Hispanic or Latino	2.9

Ranked Little Caesar's Customer Service the Lowest

56-60	1.5
Other	1.5
Transportation	1.5

Little Caesar's Customer Service Score by Gender

Male customers rated Little Caesar's's Customer Service score 0.7 stars higher than Female customers.

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Male

2.4/5

Female

1.7/5

Little Caesar's Customer Service Score by Ethnicity

Little Caesar's's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 1.9	Caucasian	1.9
Hispanic or Latino 2.9	Hispanic or Latino	2.9
African American/Black 2.1	African American/Black	2.1
Asian or Pacific Islander 2.6	Asian or Pacific Islander	2.6
Native American 1.8	Native American	1.8
Other 1.5	Other	1.5

Little Caesar's Customer Service Score by Age

Little Caesar's's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 56-60.

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100

Summary	Age	Customer Service Score
18-25 3.4	18-25	3.4
26-30 2.2	26-30	2.2
31-35 2.5	31-35	2.5
36-40 1.9	36-40	1.9
41-45 1.5	41-45	1.5
46-50 1.5	46-50	1.5
51-55 1.5	51-55	1.5
56-60 1.5	56-60	1.5
61-65 1.9	61-65	1.9
66+ 2	66+	2

Little Caesar's Customer Service Score by Usage

Little Caesar's's Customer Service score was rated the highest by customers who have used Little Caesar's's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	1.9
1 to 2 Years	2.7
2 to 5 Years	2.1
5 to 10 Years	2.1
Over 10 Years	2

Little Caesar's Customer Service Score by Industry

Little Caesar's's Customer Service score was rated the highest by Consulting industry customers, and the lowest by Transportation industry customers.

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Tech	2.8
Accounting	2.9
Aerospace and Aviation	2.9
Fashion and Beauty	2.1
Architecture and Planning	2.6
Arts and Entertainment	2.7
Automotive and Transportation	1.7
Banking and Financial Services	2.5
Business and Consumer Services	1.7
Construction	1.8
Consulting	3.6
Consumer Goods	2.4
Consumer Services	1.7
Education	1.8
Environmental Services	1.5
Government and Public Policy	1.8
Healthcare, Hospitals and Medicine	1.5
Hospitality	2.1
Individual and Family Services	2.4
Logistics and Supply Chain	2
Manufacturing and Machinery	1.5
Marketing, Advertising and Research	2.9
Mechanical, Civil or Industrial Engineering	1.5
Military and Defense	1.5
Non-Profit	2.5
Professional Services	1.5
Restaurants	1.5
Retail	1.6
Transportation	1.5
Warehousing	1.8

Little Caesar's Customer Service vs. Competitors

Compared to its competitors, Little Caesar's's Customer Service score is rated right below Cici's Pizza.

COMPANY		Customer Service Score
	Zume Pizza	5/5
	Domino's Pizza	3.7/5
	Pizza Hut	3.4/5
	Cici's Pizza	2.7/5
	Little Caesar's	2.4/5

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Little Caesar's as an Employer

2.4/5

Little Caesar's has a 2.4/5 stars for its overall company culture rated by their employees

bottom

15%

CEO of Little Caesar's

David Scrivano

In the Bottom 15% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Little Caesar's scored a -28 for Net Promoter Score and a -38 for Employee Net Promoter Score. NPS gauges how likely a customer of Little Caesar's would recommend the brand to a friend. ENPS measures how likely Little Caesar's employees would recommend working at Little Caesar's to a friend.

Net Promoter Score

-28

NPS Score

30%	Promoters
12%	Passive
58%	Detractors

Employee Net Promoter Score

-38

eNPS Score

24%	Promoters
14%	Passive
62%	Detractors

Global Ranking Snapshot

RANK			INDUSTRY
1	Costco	W. Craig Jelinek	Retail
2	Peloton	Barry McCarthy	Health and Wellness
3	Chick-fil-A	Dan Cathy	Food and Beverages
4	Netflix	Ted Sarandos	Media and Entertainment
5	Apple	Timothy Cook	Tech
6	Nike	John Donahoe	Fashion and Beauty
7	Target	Brian Cornell	Retail