7
NPS
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Louisiana Pacific
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About Louisiana Pacific's Brand
Louisiana-Pacific Corporation is a manufacturer of building products Among its major competitors, Louisiana Pacific is ranked in 4th place for NPS while PACIFIC is 1st, and Georgia-Pacific is 2nd.
Brand at a Glance
73%
Customer Loyalty
3.5/5
Product Quality
3.5/5
Pricing
3.4/5
Customer Service
Louisiana Pacific Ranking
- #4 / 4 of its competitors
Louisiana Pacific NPS
Louisiana Pacific's Net Promoter Score (NPS) is a 7 with 38% Promoters, 31% Passives, and 31% Detractors. Net Promoter Score tracks whether Louisiana Pacific's customers would recommend using the product based on a scale of -100 to 100.
Louisiana Pacific Overall NPS
| 38% | Promoters |
|---|---|
| 31% | Passives |
| 31% | Detractors |
Louisiana Pacific NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 50 | Jul 2022 | 50 |
Oct 2022 66 | Oct 2022 | 66 |
Dec 2022 50 | Dec 2022 | 50 |
Jan 2023 20 | Jan 2023 | 20 |
Mar 2023 34 | Mar 2023 | 34 |
Sep 2023 27 | Sep 2023 | 27 |
Dec 2023 12 | Dec 2023 | 12 |
Feb 2024 22 | Feb 2024 | 22 |
Apr 2024 10 | Apr 2024 | 10 |
Jun 2024 0 | Jun 2024 | 0 |
Mar 2025 0 | Mar 2025 | 0 |
Apr 2025 7 | Apr 2025 | 7 |
How Other Brands Compare
Louisiana Pacific is ranked #4 for NPS among its competitors. PACIFIC and Georgia-Pacific come in first and second, with Boise Cascade coming in at third.
Louisiana Pacific |  Georgia-Pacific |  Boise Cascade |  PACIFIC | |
| Global Ranking | #- | #470 | #- | #- |
| NPS | 7 | 39 | 31 | 100 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $287.47M | $3.07B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Louisiana Pacific NPS by Gender
Louisiana Pacific's NPS was rated -75 by Male customers on Comparably.
Male
-75
Louisiana Pacific's NPS was rated -75 by Male customers on Comparably.
0%
Promoters
25%
Passives
75%
Detractors
Female
N/A
Louisiana Pacific's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Louisiana Pacific NPS by Ethnicity
Louisiana Pacific's NPS was rated -75 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -75 | Caucasian | -75 |
Louisiana Pacific NPS vs. Competitors
Compared to its competitors, Louisiana Pacific's NPS is rated right above J.M. Huber Corporation, and is preceded by Boise Cascade.
| COMPANY | NPS Score | |
|---|---|---|
| PACIFIC | 100 |
| Georgia-Pacific | 39 |
| Boise Cascade | 31 |
| Louisiana Pacific | 7 |
 | J.M. Huber Corporation | 0 |
Louisiana Pacific Customer Loyalty
73%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
73% of Louisiana Pacific users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Louisiana Pacific Customer Loyalty Score by Gender
Louisiana Pacific's Customer Loyalty score was rated 78 by Male customers on Comparably.
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Male
78%
Yes
Female
N/A
Yes
Louisiana Pacific Customer Loyalty Score by Ethnicity
Louisiana Pacific's Customer Loyalty score was rated 78% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Louisiana Pacific.
78
out of 100
Caucasian
Louisiana Pacific Customer Loyalty vs. Competitors
Compared to its competitors, Louisiana Pacific's Customer Loyalty score is rated right above Boise Cascade, and is preceded by Georgia-Pacific.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| PACIFIC | 100% |
| Georgia-Pacific | 81% |
| Louisiana Pacific | 73% |
| Boise Cascade | 68% |
| J.M. Huber Corporation | 60% |
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Louisiana Pacific Product Quality
3.5/5
Louisiana Pacific has an overall Product Quality score of 3.5 out of 5 stars rated by its users and customers.
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Louisiana Pacific Product Information
Louisiana Pacific’s product quality score is a 3.5 out of 5 as rated by its users and customers.
- Website
- http://lpcorp.com
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Real Estate
Construction
Quick Insights into Louisiana Pacific Product Quality
Louisiana Pacific's Product Quality score was rated highest by Caucasian customers.
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Ranked Louisiana Pacific Product Quality the Highest
Louisiana Pacific Product Quality Score by Gender
Louisiana Pacific's Product Quality score was rated 2.6 by Male customers on Comparably.
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Male
2.6/5
Female
N/A
Louisiana Pacific Product Quality Score by Ethnicity
Louisiana Pacific's Product Quality score was rated 2.6 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Louisiana Pacific.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.6 | Caucasian | 2.6 |
Louisiana Pacific Product Quality vs. Competitors
Compared to its competitors, Louisiana Pacific's Product Quality score is rated right above J.M. Huber Corporation, and is preceded by Georgia-Pacific.
| COMPANY | Product Quality Score | |
|---|---|---|
| PACIFIC | 5/5 |
| Boise Cascade | 4/5 |
| Georgia-Pacific | 3.9/5 |
| Louisiana Pacific | 3.5/5 |
| J.M. Huber Corporation | 3/5 |
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Louisiana Pacific Pricing
Louisiana Pacific ROI & Value For Money
3.5/5
Louisiana Pacific has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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Quick Insights into Louisiana Pacific ROI
Louisiana Pacific's ROI score was rated highest by Caucasian customers.
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Ranked Louisiana Pacific ROI the Highest
Louisiana Pacific ROI Score by Gender
Louisiana Pacific's ROI score was rated 2.5 by Male customers on Comparably.
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Male
2.5/5
Female
N/A
Louisiana Pacific ROI Score by Ethnicity
Louisiana Pacific's ROI score was rated 2.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Louisiana Pacific.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.5 | Caucasian | 2.5 |
Louisiana Pacific Pricing vs. Competitors
Compared to its competitors, Louisiana Pacific's ROI score is rated right above J.M. Huber Corporation, and is preceded by Boise Cascade.
| COMPANY | Pricing Score | |
|---|---|---|
| PACIFIC | 5/5 |
| Georgia-Pacific | 4/5 |
| Boise Cascade | 3.6/5 |
| Louisiana Pacific | 3.5/5 |
| J.M. Huber Corporation | 2.8/5 |
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Louisiana Pacific Customer Satisfaction (CSAT)
Louisiana Pacific Customer Satisfaction (CSAT) Score
50 / 100
Louisiana Pacific has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
25%
Satisfied
25%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
17%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Louisiana Pacific Customer Satisfaction
Louisiana Pacific's Customer Satisfaction score was rated highest by Caucasian customers.
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Ranked Louisiana Pacific Customer Satisfaction the Highest
Louisiana Pacific Customer Satisfaction Score by Gender
Louisiana Pacific's Customer Satisfaction score was rated 25 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Louisiana Pacific.
25 / 100
MaleVery Satisfied | 25% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 25% | |
Dissatisfied | 0% | |
Very Dissatisfied | 50% |
Louisiana Pacific Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Louisiana Pacific's Customer Satisfaction (CSAT) score was rated 25% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Louisiana Pacific.
25 / 100
Very Satisfied
25%
Satisfied
0%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
50%
Louisiana Pacific Customer Satisfaction vs. Competitors
Compared to its competitors, Louisiana Pacific's Customer Satisfaction score is rated right above J.M. Huber Corporation, and is preceded by Georgia-Pacific.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Boise Cascade | 81% |
| Georgia-Pacific | 77% |
| Louisiana Pacific | 50% |
| J.M. Huber Corporation | 50% |
| PACIFIC | 0% |
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Louisiana Pacific Customer Service
3.4/5
Louisiana Pacific has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
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About Louisiana Pacific's Customer Service
Address
29 Industrial Park Drive, Binghamton, NY
Website
http://lpcorp.com
Phone Number
(888) 820-0325
Quick Insights into Louisiana Pacific Customer Service
Louisiana Pacific's Customer Service score was rated highest by Caucasian customers.
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Ranked Louisiana Pacific Customer Service the Highest
Louisiana Pacific Customer Service Score by Gender
Louisiana Pacific's Customer Service score was rated 2.1 by Male customers on Comparably.
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Male
2.1/5
Female
N/A
Louisiana Pacific Customer Service Score by Ethnicity
Louisiana Pacific's Customer Service score was rated 2.1 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Louisiana Pacific.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2.1 | Caucasian | 2.1 |
Louisiana Pacific Customer Service vs. Competitors
Compared to its competitors, Louisiana Pacific's Customer Service score is rated right above J.M. Huber Corporation, and is preceded by Boise Cascade.
| COMPANY | Customer Service Score | |
|---|---|---|
| PACIFIC | 5/5 |
| Georgia-Pacific | 3.9/5 |
| Boise Cascade | 3.6/5 |
| Louisiana Pacific | 3.4/5 |
| J.M. Huber Corporation | 2.8/5 |
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Louisiana Pacific as an Employer
2.4/5
Louisiana Pacific has a 2.4/5 stars for its overall company culture rated by their employees
bottom
45%
Consumer vs. Employees
Louisiana Pacific scored a 7 for Net Promoter Score and a -28 for Employee Net Promoter Score. NPS gauges how likely a customer of Louisiana Pacific would recommend the brand to a friend. ENPS measures how likely Louisiana Pacific employees would recommend working at Louisiana Pacific to a friend.
Net Promoter Score
7
NPS Score
| 38% | Promoters |
|---|---|
| 31% | Passive |
| 31% | Detractors |
Employee Net Promoter Score
-28
eNPS Score
| 24% | Promoters |
|---|---|
| 24% | Passive |
| 52% | Detractors |
