100
NPS
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Love With Food
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About Love With Food's Brand
Love With Food is a marketing and market research platform for CPG food brands. Among its major competitors, Love With Food is ranked in 1st place for NPS while ezCater is 2nd, and Thrive Market is 3rd.
Love With Food Ranking
- #1 / 4 of its competitors
Love With Food NPS
Love With Food's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Love With Food's customers would recommend using the product based on a scale of -100 to 100.
Love With Food Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Love With Food NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2022 100 | Feb 2022 | 100 |
How Other Brands Compare
Love With Food is ranked first for NPS among its competitors. ezCater and Thrive Market come in second and third, with DoorDash coming in at #4.
Love With Food |  DoorDash |  Thrive Market |  ezCater | |
| Global Ranking | #- | #155 | #636 | #- |
| NPS | 100 | -28 | -5 | 15 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $13.00B | $500.00M | $1.25B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Love With Food NPS vs. Competitors
Compared to its competitors, Love With Food's NPS is rated right above ezCater.
| COMPANY | NPS Score | |
|---|---|---|
| Love With Food | 100 |
| ezCater | 15 |
 | A.G. Barr | N/A |
| Thrive Market | -5 |
| DoorDash | -28 |
Love With Food Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Love With Food Customer Satisfaction vs. Competitors
Compared to its competitors, Love With Food's Customer Satisfaction score is rated right above A.G. Barr, and is preceded by DoorDash.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| ezCater | 68% |
| Thrive Market | 47% |
| DoorDash | 37% |
| Love With Food | 0% |
| A.G. Barr | 0% |
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Love With Food as an Employer
3.7/5
Love With Food has a 3.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Love With Food scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Love With Food would recommend the brand to a friend. ENPS measures how likely Love With Food employees would recommend working at Love With Food to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
