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Magnite
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About Magnite's Brand

Rubicon Project is an advertising automation platform enabling premium publishers to transact many advertising brands globally.

Brand at a Glance

73%
Customer Loyalty
3.9/5
Product Quality
4/5
Pricing
4/5
Customer Service

Magnite NPS

Magnite's Net Promoter Score (NPS) is a -34 with 22% Promoters, 22% Passives, and 56% Detractors. Net Promoter Score tracks whether Magnite's customers would recommend using the product based on a scale of -100 to 100.

Magnite Overall NPS

-34
NPS
22%Promoters
22%Passives
56%Detractors
Magnite Overall NPS

Magnite NPS Trend

-100
-50
0
50
100
Jun 2021
100
Jun 2021100
Aug 2021
0
Aug 20210
Dec 2021
-33
Dec 2021-33
Jan 2022
0
Jan 20220
Feb 2022
0
Feb 20220
Mar 2022
-15
Mar 2022-15
Apr 2022
-33
Apr 2022-33

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Magnite Customer Loyalty

73%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

73% of Magnite users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

PRO Demo Our Brand Intelligence Solutions

73
73%
27
27%
Magnite Customer Loyalty

Magnite Product Quality

3.9/5

Magnite has an overall Product Quality score of 3.9 out of 5 stars rated by its users and customers.

Sign Up to unlock Magnite's overall Product Quality score rated by its users and customers.

Magnite Product Information

Magnite’s product quality score is a 3.9 out of 5 as rated by its users and customers.

Website
http://rubiconproject.com/
Company Size
201-500 Employees

Industry

Marketing, Advertising and Research

Magnite Pricing

Magnite ROI & Value For Money

4/5

Magnite has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.

Sign Up to unlock Magnite's overall ROI score rated by its users and customers.

Magnite Customer Service

4/5

Magnite has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.

Sign Up to unlock Magnite's overall Customer Service score rated by its users and customers.

About Magnite's Customer Service

Address

12181 Bluff Creek Dr, Vista, CA 90094


Website

http://rubiconproject.com/


Phone Number

(310) 207-0272

Magnite as an Employer

3.7/5

Magnite has a 3.7/5 stars for its overall company culture rated by their employees

  Magnite CEO
bottom
25%
CEO of Magnite

In the Bottom 25% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Magnite scored a -34 for Net Promoter Score and a 20 for Employee Net Promoter Score. NPS gauges how likely a customer of Magnite would recommend the brand to a friend. ENPS measures how likely Magnite employees would recommend working at Magnite to a friend.

Net Promoter Score

-34
NPS Score
22%Promoters
22%Passive
56%Detractors

Employee Net Promoter Score

20
eNPS Score
50%Promoters
20%Passive
30%Detractors

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