34
NPS
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ManTech
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About ManTech's Brand
ManTech provides mission-focused technology solutions and services for U.S. defense, intelligence community, and federal civilian agencies. Among its major competitors, ManTech is ranked in 2nd place for NPS while Booz Allen Hamilton is 1st, and Leidos is 3rd. Overall, ManTech has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $2.24B
Brand at a Glance
69%
Customer Loyalty
3.2/5
Product Quality
4/5
Pricing
3.8/5
Customer Service
ManTech Ranking
- #2 / 4 of its competitors
ManTech NPS
ManTech's Net Promoter Score (NPS) is a 34 with 56% Promoters, 22% Passives, and 22% Detractors. Net Promoter Score tracks whether ManTech's customers would recommend using the product based on a scale of -100 to 100.
ManTech Overall NPS
| 56% | Promoters |
|---|---|
| 22% | Passives |
| 22% | Detractors |
ManTech NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2020 -100 | Mar 2020 | -100 |
Apr 2020 -50 | Apr 2020 | -50 |
Aug 2020 0 | Aug 2020 | 0 |
Oct 2020 17 | Oct 2020 | 17 |
Nov 2020 13 | Nov 2020 | 13 |
Mar 2021 25 | Mar 2021 | 25 |
Apr 2021 33 | Apr 2021 | 33 |
How Other Brands Compare
ManTech is ranked second for NPS among its competitors. Booz Allen Hamilton and Leidos come in first and third, with CACI International coming in at #4. Among those competitors, it is the lowest valued company behind Leidos.
ManTech |  Booz Allen Hamilton |  Leidos |  CACI International | |
| Global Ranking | #- | #449 | #- | #- |
| NPS | 34 | 37 | 11 | 5 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | $2.24B | $11.09B | $13.70B | $6.82B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
ManTech NPS by Gender
ManTech's NPS was rated 67 by Male customers on Comparably.
Male
67
ManTech's NPS was rated 67 by Male customers on Comparably.
67%
Promoters
33%
Passives
0%
Detractors
Female
N/A
ManTech's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
ManTech NPS vs. Competitors
Compared to its competitors, ManTech's NPS is rated right above Leidos, and is preceded by Booz Allen Hamilton.
| COMPANY | NPS Score | |
|---|---|---|
| Booz Allen Hamilton | 37 |
| ManTech | 34 |
| Leidos | 11 |
| CACI International | 5 |
ManTech Customer Loyalty
69%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
69% of ManTech users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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ManTech Customer Loyalty Score by Gender
ManTech's Customer Loyalty score was rated 100 by Male customers on Comparably.
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Male
100%
Yes
Female
N/A
Yes
ManTech Customer Loyalty vs. Competitors
Compared to its competitors, ManTech's Customer Loyalty score is rated right below Booz Allen Hamilton.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Leidos | 78% |
| CACI International | 76% |
| Booz Allen Hamilton | 73% |
| ManTech | 69% |
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ManTech Product Quality
3.2/5
ManTech has an overall Product Quality score of 3.2 out of 5 stars rated by its users and customers.
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ManTech Product Information
ManTech’s product quality score is a 3.2 out of 5 as rated by its users and customers.
- Website
- http://www.mantech.com
- Company Size
- 5,001-10,000 Employees
Industry
Tech
Business Services
Government & Legal
Quick Insights into ManTech Product Quality
ManTech's Product Quality score was rated highest by Male customers.
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Ranked ManTech Product Quality the Highest
ManTech Product Quality Score by Gender
ManTech's Product Quality score was rated 3.8 by Male customers on Comparably.
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Male
3.8/5
Female
N/A
ManTech Product Quality vs. Competitors
Compared to its competitors, ManTech's Product Quality score is rated right below Leidos.
| COMPANY | Product Quality Score | |
|---|---|---|
| Booz Allen Hamilton | 3.9/5 |
| CACI International | 3.8/5 |
| Leidos | 3.6/5 |
| ManTech | 3.2/5 |
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ManTech Pricing
ManTech ROI & Value For Money
4/5
ManTech has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Quick Insights into ManTech ROI
ManTech's ROI score was rated highest by Male customers.
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Ranked ManTech ROI the Highest
ManTech ROI Score by Gender
ManTech's ROI score was rated 4.5 by Male customers on Comparably.
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Male
4.5/5
Female
N/A
ManTech Pricing vs. Competitors
Compared to its competitors, ManTech's ROI score is rated right above Booz Allen Hamilton.
| COMPANY | Pricing Score | |
|---|---|---|
| ManTech | 4/5 |
| Booz Allen Hamilton | 3.9/5 |
| CACI International | 3.7/5 |
| Leidos | 3.5/5 |
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ManTech Customer Service
3.8/5
ManTech has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.
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About ManTech's Customer Service
Address
2251 Corporate Park Drive, Herndon, VA 20171
Website
http://www.mantech.com
ManTech's Social Links
Quick Insights into ManTech Customer Service
ManTech's Customer Service score was rated highest by Male customers.
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Ranked ManTech Customer Service the Highest
ManTech Customer Service Score by Gender
ManTech's Customer Service score was rated 4.5 by Male customers on Comparably.
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Male
4.5/5
Female
N/A
ManTech Customer Service vs. Competitors
Compared to its competitors, ManTech's Customer Service score is rated right above Leidos, and is preceded by Booz Allen Hamilton.
| COMPANY | Customer Service Score | |
|---|---|---|
| Booz Allen Hamilton | 3.9/5 |
| ManTech | 3.8/5 |
| Leidos | 3.6/5 |
| CACI International | 3.6/5 |
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ManTech as an Employer
4.6/5
ManTech has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
ManTech scored a 34 for Net Promoter Score and a 59 for Employee Net Promoter Score. NPS gauges how likely a customer of ManTech would recommend the brand to a friend. ENPS measures how likely ManTech employees would recommend working at ManTech to a friend.
Net Promoter Score
34
NPS Score
| 56% | Promoters |
|---|---|
| 22% | Passive |
| 22% | Detractors |
Employee Net Promoter Score
59
eNPS Score
| 69% | Promoters |
|---|---|
| 21% | Passive |
| 10% | Detractors |
