-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Mechanical Dynamics & Analysis
Marketing or Exec? Claim Your Free Account
About Mechanical Dynamics & Analysis' Brand
Mechanical Dynamics & Analysis (MD&A) provides power generation companies around the globe with a full-service OEM alternative for services, parts, and repairs. For 40 years, the company’s commitment to excellence has earned customer trust for all turbine-generator needs. Find out today why so many power generators use MD&A to maximize operational effectiveness: https://www.mdaturbines.com Among its major competitors, Mechanical Dynamics & Analysis is ranked in 4th place for NPS while GE Vernova is 1st, and EthosEnergy is 2nd.
Brand at a Glance
100%
Customer Loyalty
2.5/5
Product Quality
2.5/5
Pricing
2.5/5
Customer Service
Mechanical Dynamics & Analysis Ranking
- #4 / 4 of its competitors
Mechanical Dynamics & Analysis NPS
Mechanical Dynamics & Analysis's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Mechanical Dynamics & Analysis's customers would recommend using the product based on a scale of -100 to 100.
Mechanical Dynamics & Analysis Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Mechanical Dynamics & Analysis NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2025 -100 | Apr 2025 | -100 |
How Other Brands Compare
Mechanical Dynamics & Analysis is ranked #4 for NPS among its competitors. GE Vernova and EthosEnergy come in first and second, with Siemens coming in at third.
Mechanical Dynamics & Analysis |  Siemens |  GE Vernova |  EthosEnergy | |
| Global Ranking | #- | #499 | #- | #- |
| NPS | -100 | 37 | 56 | 43 |
| Valuation Updated every 24 hours for public companies | - | - | $116.66B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Mechanical Dynamics & Analysis NPS vs. Competitors
Compared to its competitors, Mechanical Dynamics & Analysis's NPS is rated right below Siemens.
| COMPANY | NPS Score | |
|---|---|---|
| GE Vernova | 56 |
| EthosEnergy | 43 |
| Siemens | 37 |
| Mechanical Dynamics & Analysis | -100 |
Mechanical Dynamics & Analysis Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Mechanical Dynamics & Analysis users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Mechanical Dynamics & Analysis Customer Loyalty vs. Competitors
Compared to its competitors, Mechanical Dynamics & Analysis's Customer Loyalty score is rated right above GE Vernova.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Mechanical Dynamics & Analysis | 100% |
| GE Vernova | 81% |
| Siemens | 80% |
| EthosEnergy | 74% |
Unlock Mechanical Dynamics & Analysis Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Mechanical Dynamics & Analysis Customer Loyalty vs. Competitors data and gain insights into your customers today.
Mechanical Dynamics & Analysis Product Quality
2.5/5
Mechanical Dynamics & Analysis has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Mechanical Dynamics & Analysis' overall Product Quality score rated by its users and customers.
Mechanical Dynamics & Analysis Product Information
Mechanical Dynamics & Analysis’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- https://www.mdaturbines.com/
- Company Size
- 501-1,000 Employees
Industry
Energy and Manufacturing
Mechanical Dynamics & Analysis Product Quality vs. Competitors
Compared to its competitors, Mechanical Dynamics & Analysis's Product Quality score is rated right below GE Vernova.
| COMPANY | Product Quality Score | |
|---|---|---|
| Siemens | 4/5 |
| EthosEnergy | 3.7/5 |
| GE Vernova | 3.6/5 |
| Mechanical Dynamics & Analysis | 2.5/5 |
Unlock Mechanical Dynamics & Analysis Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Mechanical Dynamics & Analysis Product Quality vs. Competitors data and gain insights into your customers today.
Mechanical Dynamics & Analysis Pricing
Mechanical Dynamics & Analysis ROI & Value For Money
2.5/5
Mechanical Dynamics & Analysis has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Mechanical Dynamics & Analysis' overall ROI score rated by its users and customers.
Mechanical Dynamics & Analysis Pricing vs. Competitors
Compared to its competitors, Mechanical Dynamics & Analysis's ROI score is rated right below EthosEnergy.
| COMPANY | Pricing Score | |
|---|---|---|
| GE Vernova | 4.2/5 |
| Siemens | 4/5 |
| EthosEnergy | 3.9/5 |
| Mechanical Dynamics & Analysis | 2.5/5 |
Unlock Mechanical Dynamics & Analysis ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Mechanical Dynamics & Analysis ROI vs. Competitors data and gain insights into your customers today.
Mechanical Dynamics & Analysis Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
100%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Mechanical Dynamics & Analysis Customer Satisfaction vs. Competitors
Compared to its competitors, Mechanical Dynamics & Analysis's Customer Satisfaction score is rated right below GE Vernova.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Siemens | 78% |
| EthosEnergy | 70% |
| GE Vernova | 66% |
| Mechanical Dynamics & Analysis | 0% |
Unlock Mechanical Dynamics & Analysis Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Mechanical Dynamics & Analysis Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Mechanical Dynamics & Analysis Customer Service
2.5/5
Mechanical Dynamics & Analysis has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Mechanical Dynamics & Analysis' overall Customer Service score rated by its users and customers.
About Mechanical Dynamics & Analysis's Customer Service
Address
19 British American Blvd, Latham, NY 12110
Website
https://www.mdaturbines.com/
Phone Number
5183993616
Mechanical Dynamics & Analysis's Social Links
Mechanical Dynamics & Analysis Customer Service vs. Competitors
Compared to its competitors, Mechanical Dynamics & Analysis's Customer Service score is rated right below EthosEnergy.
| COMPANY | Customer Service Score | |
|---|---|---|
| GE Vernova | 4.1/5 |
| Siemens | 4/5 |
| EthosEnergy | 4/5 |
| Mechanical Dynamics & Analysis | 2.5/5 |
Unlock Mechanical Dynamics & Analysis Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Mechanical Dynamics & Analysis Customer Service vs. Competitors data and gain insights into your customers today.
Consumer vs. Employees
Mechanical Dynamics & Analysis scored a -100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Mechanical Dynamics & Analysis would recommend the brand to a friend. ENPS measures how likely Mechanical Dynamics & Analysis employees would recommend working at Mechanical Dynamics & Analysis to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
