-100
NPS
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Mega Limited
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About Mega Limited's Brand
Mega offers a cloud file system with user controlled end-to-end encryption. Among its major competitors, Mega Limited is ranked in 5th place for NPS while WeTransfer is 1st, and Dropbox is 2nd.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Mega Limited Ranking
- #4 / 4 of its competitors
Mega Limited NPS
Mega Limited's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Mega Limited's customers would recommend using the product based on a scale of -100 to 100.
Mega Limited Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Mega Limited NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2022 -100 | Jun 2022 | -100 |
How Other Brands Compare
Mega Limited is ranked #4 for NPS among its competitors. WeTransfer and Dropbox come in first and second, with BlueStacks coming in at third.
Mega Limited |  Dropbox |  BlueStacks |  WeTransfer | |
| Global Ranking | #- | #314 | #- | #- |
| NPS | -100 | 21 | 0 | 80 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $7.41B | $90.00M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Mega Limited NPS vs. Competitors
Compared to its competitors, Mega Limited's NPS is rated right below BlueStacks.
| COMPANY | NPS Score | |
|---|---|---|
| WeTransfer | 80 |
| Dropbox | 21 |
 | Sync.com | 0 |
| BlueStacks | 0 |
| Mega Limited | -100 |
Mega Limited Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Mega Limited users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Mega Limited Customer Loyalty vs. Competitors
Compared to its competitors, Mega Limited's Customer Loyalty score is rated right above Sync.com.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Mega Limited | 100% |
| Sync.com | 89% |
| Dropbox | 74% |
| BlueStacks | 68% |
| WeTransfer | N/A |
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Mega Limited Product Quality
1.5/5
Mega Limited has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Mega Limited Product Information
Mega Limited’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- https://mega.nz
Industry
Tech
Ecommerce and Marketplaces
Enterprise
SaaS
Mega Limited Product Quality vs. Competitors
Compared to its competitors, Mega Limited's Product Quality score is rated right below Sync.com.
| COMPANY | Product Quality Score | |
|---|---|---|
| WeTransfer | 4.6/5 |
| Dropbox | 3.8/5 |
| BlueStacks | 3.8/5 |
| Sync.com | 3.5/5 |
| Mega Limited | 1.5/5 |
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Mega Limited Pricing
Mega Limited ROI & Value For Money
1.5/5
Mega Limited has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Mega Limited Pricing vs. Competitors
Compared to its competitors, Mega Limited's ROI score is rated right below Sync.com.
| COMPANY | Pricing Score | |
|---|---|---|
| WeTransfer | 4.6/5 |
| Dropbox | 3.8/5 |
| BlueStacks | 3.8/5 |
| Sync.com | 3.1/5 |
| Mega Limited | 1.5/5 |
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Mega Limited Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
100%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Mega Limited Customer Satisfaction vs. Competitors
Compared to its competitors, Mega Limited's Customer Satisfaction score is rated right below WeTransfer.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| BlueStacks | 100% |
| Dropbox | 67% |
| Sync.com | 60% |
| WeTransfer | 0% |
| Mega Limited | 0% |
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Mega Limited Customer Service
1.5/5
Mega Limited has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Mega Limited's Customer Service
Address
Level 21, BDO Tower, 120 Albert St, Auckland, 1010 New Zealand
Website
https://mega.nz
Mega Limited Customer Service vs. Competitors
Compared to its competitors, Mega Limited's Customer Service score is rated right below Sync.com.
| COMPANY | Customer Service Score | |
|---|---|---|
| WeTransfer | 5/5 |
| BlueStacks | 3.8/5 |
| Dropbox | 3.6/5 |
| Sync.com | 3.3/5 |
| Mega Limited | 1.5/5 |
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