0
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Mimosa
Marketing or Exec? Claim Your Free Account
About Mimosa's Brand
"Mimosa is a provider of comprehensive last mile wireless broadband and Wi-Fi solutions, delivering fiber speeds at a fraction of the cost." Among its major competitors, Mimosa is ranked in 3rd place for NPS while Ubiquiti Networks is 1st, and Fujitsu is 2nd.
Brand at a Glance
70%
Customer Loyalty
3.5/5
Product Quality
3.5/5
Pricing
3.4/5
Customer Service
Mimosa Ranking
- #2 / 4 of its competitors
Mimosa NPS
Mimosa's Net Promoter Score (NPS) is a 0 with 40% Promoters, 20% Passives, and 40% Detractors. Net Promoter Score tracks whether Mimosa's customers would recommend using the product based on a scale of -100 to 100.
Mimosa Overall NPS
| 40% | Promoters |
|---|---|
| 20% | Passives |
| 40% | Detractors |
Mimosa NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2021 67 | Jul 2021 | 67 |
Sep 2021 25 | Sep 2021 | 25 |
Nov 2021 11 | Nov 2021 | 11 |
Dec 2021 20 | Dec 2021 | 20 |
Jan 2022 33 | Jan 2022 | 33 |
May 2022 -5 | May 2022 | -5 |
Jul 2022 0 | Jul 2022 | 0 |
Dec 2022 -4 | Dec 2022 | -4 |
Sep 2023 3 | Sep 2023 | 3 |
Jul 2024 0 | Jul 2024 | 0 |
May 2025 3 | May 2025 | 3 |
Apr 2026 0 | Apr 2026 | 0 |
How Other Brands Compare
Mimosa is ranked second for NPS among its competitors. Fujitsu and Cambium Networks come in first and third, with Affirmed coming in at #4.
Mimosa |  Fujitsu |  Cambium Networks |  Affirmed | |
| Global Ranking | #- | #457 | #- | #- |
| NPS | 0 | 11 | 0 | - |
| Valuation Updated every 24 hours for public companies | - | $31.31B | $1.11B | $450.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Mimosa NPS by Gender
Mimosa's NPS was rated -20 by Male customers on Comparably.
Male
-20
Mimosa's NPS was rated -20 by Male customers on Comparably.
40%
Promoters
0%
Passives
60%
Detractors
Female
N/A
Mimosa's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Mimosa NPS vs. Competitors
Compared to its competitors, Mimosa's NPS is rated right above Cambium Networks, and is preceded by Fujitsu.
| COMPANY | NPS Score | |
|---|---|---|
 | Ubiquiti Networks | 14 |
| Fujitsu | 11 |
| Mimosa | 0 |
| Cambium Networks | 0 |
 | Cloud4Wi | N/A |
 | Quantenna Communications | N/A |
| Affirmed | N/A |
 | Ruckus Wireless | -20 |
 | Mist | -100 |
Mimosa Customer Reviews
Out of the 3 Mimosa customer reviews 1 was positive and 2 were constructive. Mimosa customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Mimosa Customer Loyalty
70%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
70% of Mimosa users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Mimosa Customer Loyalty Score by Gender
Mimosa's Customer Loyalty score was rated 64 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Mimosa.
Male
64%
Yes
Female
N/A
Yes
Mimosa Customer Loyalty vs. Competitors
Compared to its competitors, Mimosa's Customer Loyalty score is rated right above Ruckus Wireless, and is preceded by Ubiquiti Networks.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Mist | 100% |
| Fujitsu | 82% |
| Cambium Networks | 81% |
| Ubiquiti Networks | 80% |
| Mimosa | 70% |
| Ruckus Wireless | 64% |
| Cloud4Wi | N/A |
| Quantenna Communications | N/A |
| Affirmed | N/A |
Unlock Mimosa Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Mimosa Customer Loyalty vs. Competitors data and gain insights into your customers today.
Mimosa Product Quality
3.5/5
Mimosa has an overall Product Quality score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Mimosa's overall Product Quality score rated by its users and customers.
Mimosa Product Information
Mimosa’s product quality score is a 3.5 out of 5 as rated by its users and customers.
- Website
- http://www.mimosa.co
- Company Size
- 1-10 Employees
Industry
Telecommunications
Tech
Quick Insights into Mimosa Product Quality
Mimosa's Product Quality score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked Mimosa's Product Quality.
Ranked Mimosa Product Quality the Highest
Mimosa Product Quality Score by Gender
Mimosa's Product Quality score was rated 4.3 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Mimosa.
Male
4.3/5
Female
N/A
Mimosa Product Quality vs. Competitors
Compared to its competitors, Mimosa's Product Quality score is rated right above Ruckus Wireless, and is preceded by Cambium Networks.
| COMPANY | Product Quality Score | |
|---|---|---|
| Fujitsu | 3.9/5 |
| Ubiquiti Networks | 3.7/5 |
| Cambium Networks | 3.6/5 |
| Mimosa | 3.5/5 |
| Ruckus Wireless | 3.1/5 |
| Mist | 2.5/5 |
| Cloud4Wi | N/A |
| Quantenna Communications | N/A |
| Affirmed | N/A |
Unlock Mimosa Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Mimosa Product Quality vs. Competitors data and gain insights into your customers today.
Mimosa Pricing
Mimosa ROI & Value For Money
3.5/5
Mimosa has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Mimosa's overall ROI score rated by its users and customers.
Quick Insights into Mimosa ROI
Mimosa's ROI score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked Mimosa's ROI score.
Ranked Mimosa ROI the Highest
Mimosa ROI Score by Gender
Mimosa's ROI score was rated 3.7 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Mimosa.
Male
3.7/5
Female
N/A
Mimosa Pricing vs. Competitors
Compared to its competitors, Mimosa's ROI score is rated right above Ruckus Wireless, and is preceded by Cambium Networks.
| COMPANY | Pricing Score | |
|---|---|---|
| Fujitsu | 4/5 |
| Ubiquiti Networks | 3.7/5 |
| Cambium Networks | 3.6/5 |
| Mimosa | 3.5/5 |
| Ruckus Wireless | 3.3/5 |
| Mist | 3/5 |
| Cloud4Wi | N/A |
| Quantenna Communications | N/A |
| Affirmed | N/A |
Unlock Mimosa ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Mimosa ROI vs. Competitors data and gain insights into your customers today.
Mimosa Customer Satisfaction (CSAT)
Mimosa Customer Satisfaction (CSAT) Score
69 / 100
Mimosa has an overall Customer Satisfaction score of 69 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
54%
Satisfied
15%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
8%
Very Dissatisfied
15%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Mimosa Customer Satisfaction vs. Competitors
Compared to its competitors, Mimosa's Customer Satisfaction score is rated right above Ubiquiti Networks, and is preceded by Fujitsu.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Fujitsu | 73% |
| Mimosa | 69% |
| Ubiquiti Networks | 55% |
| Ruckus Wireless | 50% |
| Cambium Networks | 34% |
| Mist | 0% |
| Cloud4Wi | 0% |
| Quantenna Communications | 0% |
| Affirmed | 0% |
Unlock Mimosa Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Mimosa Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Mimosa Customer Service
3.4/5
Mimosa has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Mimosa's overall Customer Service score rated by its users and customers.
About Mimosa's Customer Service
Address
Santa Clara, CA
Website
http://www.mimosa.co
Quick Insights into Mimosa Customer Service
Mimosa's Customer Service score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked Mimosa's Customer Service score.
Ranked Mimosa Customer Service the Highest
Mimosa Customer Service Score by Gender
Mimosa's Customer Service score was rated 2.4 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Mimosa.
Male
2.4/5
Female
N/A
Mimosa Customer Service vs. Competitors
Compared to its competitors, Mimosa's Customer Service score is rated right above Ubiquiti Networks, and is preceded by Cambium Networks.
| COMPANY | Customer Service Score | |
|---|---|---|
| Fujitsu | 3.9/5 |
| Cambium Networks | 3.4/5 |
| Mimosa | 3.4/5 |
| Ubiquiti Networks | 3.2/5 |
| Ruckus Wireless | 3/5 |
| Mist | 3/5 |
| Cloud4Wi | N/A |
| Quantenna Communications | N/A |
| Affirmed | N/A |
Unlock Mimosa Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Mimosa Customer Service vs. Competitors data and gain insights into your customers today.
Mimosa as an Employer
3.7/5
Mimosa has a 3.7/5 stars for its overall company culture rated by their employees
top
20%
Consumer vs. Employees
Mimosa scored a 0 for Net Promoter Score and a 20 for Employee Net Promoter Score. NPS gauges how likely a customer of Mimosa would recommend the brand to a friend. ENPS measures how likely Mimosa employees would recommend working at Mimosa to a friend.
Net Promoter Score
0
NPS Score
| 40% | Promoters |
|---|---|
| 20% | Passive |
| 40% | Detractors |
Employee Net Promoter Score
20
eNPS Score
| 40% | Promoters |
|---|---|
| 40% | Passive |
| 20% | Detractors |
