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NPS
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MK Partners
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About MK Partners' Brand
MK Partners is the #1 Salesforce Implementation Partner in California. Among its major competitors, MK Partners is ranked in 3rd place for NPS while Deloitte (US) is 1st, and Accenture is 2nd.
Brand at a Glance
100%
Customer Loyalty
2.7/5
Product Quality
2.7/5
Pricing
3.7/5
Customer Service
MK Partners Ranking
- #3 / 4 of its competitors
MK Partners NPS
MK Partners's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether MK Partners's customers would recommend using the product based on a scale of -100 to 100.
MK Partners Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
MK Partners NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2021 -100 | Mar 2021 | -100 |
Nov 2021 0 | Nov 2021 | 0 |
How Other Brands Compare
MK Partners is ranked third for NPS among its competitors. Deloitte (US) and Accenture come in first and second, with Appirio coming in at #4.
MK Partners |  Accenture |  Deloitte (US) |  Appirio | |
| Global Ranking | #- | #124 | #154 | #- |
| NPS | 0 | 20 | 27 | -67 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $168.12B | $4.87B | $102.98M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
MK Partners NPS vs. Competitors
Compared to its competitors, MK Partners's NPS is rated right above Vertiba, and is preceded by Accenture.
| COMPANY | NPS Score | |
|---|---|---|
| Deloitte (US) | 27 |
| Accenture | 20 |
| MK Partners | 0 |
 | Vertiba | N/A |
| Appirio | -67 |
MK Partners Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of MK Partners users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
MK Partners Customer Loyalty vs. Competitors
Compared to its competitors, MK Partners's Customer Loyalty score is rated right above Deloitte (US).
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| MK Partners | 100% |
| Deloitte (US) | 72% |
| Accenture | 71% |
| Appirio | 55% |
| Vertiba | N/A |
Unlock MK Partners Customer Loyalty vs. Competitors Data
VS
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MK Partners Product Quality
2.7/5
MK Partners has an overall Product Quality score of 2.7 out of 5 stars rated by its users and customers.
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MK Partners Product Information
MK Partners’s product quality score is a 2.7 out of 5 as rated by its users and customers.
- Website
- https://www.mkpartners.com
- Company Size
- 11-50 Employees
Industry
Consulting
MK Partners Product Quality vs. Competitors
Compared to its competitors, MK Partners's Product Quality score is rated right above Vertiba, and is preceded by Appirio.
| COMPANY | Product Quality Score | |
|---|---|---|
| Deloitte (US) | 3.9/5 |
| Accenture | 3.7/5 |
| Appirio | 3.3/5 |
| MK Partners | 2.7/5 |
| Vertiba | N/A |
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VS
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MK Partners Pricing
MK Partners ROI & Value For Money
2.7/5
MK Partners has a value for money and ROI score of 2.7 out of 5 stars rated by its users and customers.
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MK Partners Pricing vs. Competitors
Compared to its competitors, MK Partners's ROI score is rated right above Vertiba, and is preceded by Appirio.
| COMPANY | Pricing Score | |
|---|---|---|
| Deloitte (US) | 3.9/5 |
| Accenture | 3.6/5 |
| Appirio | 3.2/5 |
| MK Partners | 2.7/5 |
| Vertiba | N/A |
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VS
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MK Partners Customer Service
3.7/5
MK Partners has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About MK Partners's Customer Service
Address
5709 Cahuenga Blvd, North Hollywood, CA 91601
Website
https://www.mkpartners.com
Phone Number
8187608285
MK Partners's Social Links
MK Partners Customer Service vs. Competitors
Compared to its competitors, MK Partners's Customer Service score is rated right above Appirio, and is preceded by Accenture.
| COMPANY | Customer Service Score | |
|---|---|---|
| Deloitte (US) | 3.9/5 |
| Accenture | 3.8/5 |
| MK Partners | 3.7/5 |
| Appirio | 1.5/5 |
| Vertiba | N/A |
Unlock MK Partners Customer Service vs. Competitors Data
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Sign Up for Brand Profile PRO to get the full MK Partners Customer Service vs. Competitors data and gain insights into your customers today.
MK Partners as an Employer
4.7/5
MK Partners has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
MK Partners scored a 0 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of MK Partners would recommend the brand to a friend. ENPS measures how likely MK Partners employees would recommend working at MK Partners to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
