34
NPS
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Mobile Mini
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About Mobile Mini's Brand
Business Storage Company Among its major competitors, Mobile Mini is ranked in 1st place for NPS while United Rentals is 2nd, and U-Haul is 3rd.Their current market cap is $1.31B
Brand at a Glance
69%
Customer Loyalty
3.3/5
Product Quality
3.2/5
Pricing
3.3/5
Customer Service
Mobile Mini Ranking
- #1 / 4 of its competitors
Mobile Mini NPS
Mobile Mini's Net Promoter Score (NPS) is a 34 with 67% Promoters, 0% Passives, and 33% Detractors. Net Promoter Score tracks whether Mobile Mini's customers would recommend using the product based on a scale of -100 to 100.
Mobile Mini Overall NPS
| 67% | Promoters |
|---|---|
| 0% | Passives |
| 33% | Detractors |
Mobile Mini NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 43 | Jul 2022 | 43 |
Nov 2022 50 | Nov 2022 | 50 |
Dec 2022 55 | Dec 2022 | 55 |
Apr 2023 60 | Apr 2023 | 60 |
May 2023 45 | May 2023 | 45 |
Jul 2023 50 | Jul 2023 | 50 |
Dec 2023 39 | Dec 2023 | 39 |
Feb 2024 29 | Feb 2024 | 29 |
Apr 2024 33 | Apr 2024 | 33 |
May 2024 37 | May 2024 | 37 |
Jun 2025 29 | Jun 2025 | 29 |
Sep 2025 33 | Sep 2025 | 33 |
How Other Brands Compare
Mobile Mini is ranked first for NPS among its competitors. United Rentals and U-Haul come in second and third, with Cubesmart coming in at #4. Among those competitors, it is the lowest valued company behind United Rentals.
Mobile Mini |  United Rentals |  U-Haul |  Cubesmart | |
| Global Ranking | #- | #483 | #- | #- |
| NPS | 34 | 29 | -63 | -68 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | - | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | $1.31B | $28.19B | $12.01B | $7.12B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Mobile Mini NPS by Gender
Mobile Mini's NPS was rated -14 by Male customers on Comparably.
Male
-14
Mobile Mini's NPS was rated -14 by Male customers on Comparably.
43%
Promoters
0%
Passives
57%
Detractors
Female
N/A
Mobile Mini's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Mobile Mini NPS vs. Competitors
Compared to its competitors, Mobile Mini's NPS is rated right above United Rentals.
| COMPANY | NPS Score | |
|---|---|---|
| Mobile Mini | 34 |
| United Rentals | 29 |
 | McGrath RentCorp | N/A |
| U-Haul | -63 |
| Cubesmart | -68 |
 | PODS | -77 |
Mobile Mini Customer Reviews
Out of the 3 Mobile Mini customer reviews 1 was positive and 2 were constructive. Mobile Mini customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Mobile Mini Customer Loyalty
69%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
69% of Mobile Mini users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Mobile Mini Customer Loyalty Score by Gender
Mobile Mini's Customer Loyalty score was rated 74 by Male customers on Comparably.
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Male
74%
Yes
Female
N/A
Yes
Mobile Mini Customer Loyalty Score by Industry
Mobile Mini's Customer Loyalty score was rated 78% by Construction industry customers.
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Mobile Mini Customer Loyalty vs. Competitors
Compared to its competitors, Mobile Mini's Customer Loyalty score is rated right above U-Haul, and is preceded by Cubesmart.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| United Rentals | 82% |
| Cubesmart | 75% |
| Mobile Mini | 69% |
| U-Haul | 60% |
| PODS | 48% |
| McGrath RentCorp | N/A |
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Mobile Mini Product Quality
3.3/5
Mobile Mini has an overall Product Quality score of 3.3 out of 5 stars rated by its users and customers.
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Mobile Mini Product Information
Mobile Mini’s product quality score is a 3.3 out of 5 as rated by its users and customers. Reviewers from the Construction industry rated Mobile Mini's product the highest.
- Website
- http://www.mobilemini.com
- Company Size
- 1,001-5,000 Employees
Industry
Manufacturing
Quick Insights into Mobile Mini Product Quality
Mobile Mini's Product Quality score was rated highest by Male customers.
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Ranked Mobile Mini Product Quality the Highest
Mobile Mini Product Quality Score by Gender
Mobile Mini's Product Quality score was rated 2.5 by Male customers on Comparably.
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Male
2.5/5
Female
N/A
Mobile Mini Product Quality Score by Industry
Mobile Mini's Product Quality score was rated 1.9 stars by Construction industry customers.
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Mobile Mini Product Quality vs. Competitors
Compared to its competitors, Mobile Mini's Product Quality score is rated right above Cubesmart, and is preceded by United Rentals.
| COMPANY | Product Quality Score | |
|---|---|---|
| United Rentals | 3.8/5 |
| Mobile Mini | 3.3/5 |
| Cubesmart | 1.7/5 |
| U-Haul | 1.6/5 |
| PODS | 1.5/5 |
| McGrath RentCorp | N/A |
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Mobile Mini Pricing
Mobile Mini ROI & Value For Money
3.2/5
Mobile Mini has a value for money and ROI score of 3.2 out of 5 stars rated by its users and customers.
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Mobile Mini Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Construction industry.
Quick Insights into Mobile Mini ROI
Mobile Mini's ROI score was rated highest by Male customers.
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Ranked Mobile Mini ROI the Highest
Mobile Mini ROI Score by Gender
Mobile Mini's ROI score was rated 2.4 by Male customers on Comparably.
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Male
2.4/5
Female
N/A
Mobile Mini ROI Score by Industry
Mobile Mini's ROI score was rated 1.7 stars by Construction industry customers.
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Mobile Mini Pricing vs. Competitors
Compared to its competitors, Mobile Mini's ROI score is rated right above U-Haul, and is preceded by United Rentals.
| COMPANY | Pricing Score | |
|---|---|---|
| United Rentals | 3.7/5 |
| Mobile Mini | 3.2/5 |
| U-Haul | 1.7/5 |
| Cubesmart | 1.5/5 |
| PODS | 1.5/5 |
| McGrath RentCorp | N/A |
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Mobile Mini Customer Satisfaction (CSAT)
Mobile Mini Customer Satisfaction (CSAT) Score
64 / 100
Mobile Mini has an overall Customer Satisfaction score of 64 rated by its users and customers.
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Very Satisfied
46%
Satisfied
18%
Neither Satisfied nor Dissatisfied
18%
Dissatisfied
9%
Very Dissatisfied
9%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Mobile Mini Customer Satisfaction
Mobile Mini's Customer Satisfaction score was rated highest by Male customers.
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Ranked Mobile Mini Customer Satisfaction the Highest
Mobile Mini Customer Satisfaction Score by Gender
Mobile Mini's Customer Satisfaction score was rated 50 by Male customers on Comparably.
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50 / 100
MaleVery Satisfied | 33% | |
|---|---|---|
Satisfied | 17% | |
Neither Satisfied nor Dissatisfied | 17% | |
Dissatisfied | 16% | |
Very Dissatisfied | 17% |
Mobile Mini Customer Satisfaction Score by Industry
Mobile Mini's Customer Satisfaction score was rated 34 points by Construction industry customers.
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}Mobile Mini Customer Satisfaction vs. Competitors
Compared to its competitors, Mobile Mini's Customer Satisfaction score is rated right above Cubesmart, and is preceded by United Rentals.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| United Rentals | 75% |
| Mobile Mini | 64% |
| Cubesmart | 21% |
| U-Haul | 19% |
| PODS | 11% |
| McGrath RentCorp | 0% |
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Mobile Mini Customer Service
3.3/5
Mobile Mini has an overall Customer Service score of 3.3 out of 5 stars rated by its users and customers.
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About Mobile Mini's Customer Service
Address
4646 E Van Buren STE 400, Phoenix, AZ 85008
Website
http://www.mobilemini.com
Phone Number
480-894-6311
Quick Insights into Mobile Mini Customer Service
Mobile Mini's Customer Service score was rated highest by Male customers.
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Ranked Mobile Mini Customer Service the Highest
Mobile Mini Customer Service Score by Gender
Mobile Mini's Customer Service score was rated 2.5 by Male customers on Comparably.
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Male
2.5/5
Female
N/A
Mobile Mini Customer Service Score by Industry
Mobile Mini's Customer Service score was rated 1.9 stars by Construction industry customers.
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Mobile Mini Customer Service vs. Competitors
Compared to its competitors, Mobile Mini's Customer Service score is rated right above U-Haul, and is preceded by United Rentals.
| COMPANY | Customer Service Score | |
|---|---|---|
| United Rentals | 3.8/5 |
| Mobile Mini | 3.3/5 |
| U-Haul | 1.5/5 |
| Cubesmart | 1.5/5 |
| PODS | 1.5/5 |
| McGrath RentCorp | N/A |
Unlock Mobile Mini Customer Service vs. Competitors Data
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Mobile Mini as an Employer
2.9/5
Mobile Mini has a 2.9/5 stars for its overall company culture rated by their employees
top
15%
Consumer vs. Employees
Mobile Mini scored a 34 for Net Promoter Score and a 21 for Employee Net Promoter Score. NPS gauges how likely a customer of Mobile Mini would recommend the brand to a friend. ENPS measures how likely Mobile Mini employees would recommend working at Mobile Mini to a friend.
Net Promoter Score
34
NPS Score
| 67% | Promoters |
|---|---|
| 0% | Passive |
| 33% | Detractors |
Employee Net Promoter Score
21
eNPS Score
| 57% | Promoters |
|---|---|
| 7% | Passive |
| 36% | Detractors |
