100
NPS
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Mobileone
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About Mobileone's Brand
Among its major competitors, Mobileone is ranked in 1st place for NPS while OPPO is 2nd, and Singtel is 3rd.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
4/5
Pricing
4/5
Customer Service
Mobileone Ranking
- #1 / 4 of its competitors
Mobileone NPS
Mobileone 's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Mobileone 's customers would recommend using the product based on a scale of -100 to 100.
Mobileone Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Mobileone NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2022 100 | Jan 2022 | 100 |
How Other Brands Compare
Mobileone is ranked first for NPS among its competitors. OPPO and Singtel come in second and third, with MyRepublic coming in at #4.
Mobileone |  OPPO |  MyRepublic |  Singtel | |
| Global Ranking | #- | #983 | #- | #- |
| NPS | 100 | 23 | - | 5 |
| Valuation Updated every 24 hours for public companies | - | - | $224.29M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Mobileone NPS vs. Competitors
Compared to its competitors, Mobileone 's NPS is rated right above OPPO.
| COMPANY | NPS Score | |
|---|---|---|
| Mobileone | 100 |
| OPPO | 23 |
| Singtel | 5 |
| Kodiak Networks | N/A |
 | Pennzoil | N/A |
| MyRepublic | N/A |
 | StarHub | -20 |
Mobileone Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Mobileone users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Mobileone Customer Loyalty vs. Competitors
Compared to its competitors, Mobileone 's Customer Loyalty score is rated right above OPPO.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Mobileone | 100% |
| OPPO | 88% |
| StarHub | 73% |
| Singtel | 56% |
| Kodiak Networks | N/A |
| Pennzoil | N/A |
| MyRepublic | N/A |
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Mobileone Product Quality
4/5
Mobileone has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Mobileone Product Information
Mobileone ’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.mobileonellc.com
- Company Size
- 201-500 Employees
Industry
Consumer Electronics
Mobileone Product Quality vs. Competitors
Compared to its competitors, Mobileone 's Product Quality score is rated right above Singtel, and is preceded by OPPO.
| COMPANY | Product Quality Score | |
|---|---|---|
| OPPO | 4/5 |
| Mobileone | 4/5 |
| Singtel | 3.6/5 |
| StarHub | 3/5 |
| Kodiak Networks | N/A |
| Pennzoil | N/A |
| MyRepublic | N/A |
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Mobileone Pricing
Mobileone ROI & Value For Money
4/5
Mobileone has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Mobileone Pricing vs. Competitors
Compared to its competitors, Mobileone 's ROI score is rated right above OPPO.
| COMPANY | Pricing Score | |
|---|---|---|
| Mobileone | 4/5 |
| OPPO | 3.8/5 |
| Singtel | 3.4/5 |
| StarHub | 2.8/5 |
| Kodiak Networks | N/A |
| Pennzoil | N/A |
| MyRepublic | N/A |
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Mobileone Customer Satisfaction (CSAT)
Mobileone Customer Satisfaction (CSAT) Score
100 / 100
Mobileone has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Mobileone Customer Satisfaction vs. Competitors
Compared to its competitors, Mobileone 's Customer Satisfaction score is rated right above OPPO.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Mobileone | 100% |
| OPPO | 81% |
| Singtel | 77% |
| StarHub | 50% |
| Kodiak Networks | 0% |
| Pennzoil | 0% |
| MyRepublic | 0% |
Unlock Mobileone Customer Satisfaction vs. Competitors Data
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Sign Up for Brand Profile PRO to get the full Mobileone Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Mobileone Customer Service
4/5
Mobileone has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About Mobileone 's Customer Service
Website
http://www.mobileonellc.com
Mobileone Customer Service vs. Competitors
Compared to its competitors, Mobileone 's Customer Service score is rated right above OPPO.
| COMPANY | Customer Service Score | |
|---|---|---|
| Mobileone | 4/5 |
| OPPO | 3.9/5 |
| Singtel | 3.5/5 |
| StarHub | 2.8/5 |
| Kodiak Networks | N/A |
| Pennzoil | N/A |
| MyRepublic | N/A |
Unlock Mobileone Customer Service vs. Competitors Data
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Sign Up for Brand Profile PRO to get the full Mobileone Customer Service vs. Competitors data and gain insights into your customers today.
Mobileone as an Employer
Consumer vs. Employees
Mobileone scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Mobileone would recommend the brand to a friend. ENPS measures how likely Mobileone employees would recommend working at Mobileone to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 20% | Promoters |
|---|---|
| 60% | Passive |
| 20% | Detractors |
