

Moviola created the very first film editing machine. Among its major competitors, Moviola is ranked in 4th place for NPS while Grovo is 1st, and Coursera is 2nd.
Moviola's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Moviola's customers would recommend using the product based on a scale of -100 to 100.
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
| Summary | Date | Score |
|---|---|---|
Sep 2020 -100 | Sep 2020 | -100 |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Moviola users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Compared to its competitors, Moviola's Customer Loyalty score is rated right above OneRoom, and is preceded by Coursera.
Moviola has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Moviola’s product quality score is a 1.5 out of 5 as rated by its users and customers.
Compared to its competitors, Moviola's Product Quality score is rated right above OneRoom, and is preceded by Coursera.
Moviola has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Compared to its competitors, Moviola's ROI score is rated right above OneRoom, and is preceded by Udacity.
Moviola has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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Compared to its competitors, Moviola's Customer Service score is rated right above OneRoom, and is preceded by Coursera.
Moviola scored a -100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Moviola would recommend the brand to a friend. ENPS measures how likely Moviola employees would recommend working at Moviola to a friend.
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |