Nabors Industries Ltd. NPS

Nabors Industries Ltd.'s Net Promoter Score (NPS) is a 60 with 70% Promoters, 20% Passives, and 10% Detractors. Net Promoter Score tracks whether Nabors Industries Ltd.'s customers would recommend using the product based on a scale of -100 to 100.

Nabors Industries Ltd. Overall NPS

60

NPS

70%	Promoters
20%	Passives
10%	Detractors

Nabors Industries Ltd. NPS Trend

-100

-50

0

50

100

Summary	Date	Score
Nov 2020 100	Nov 2020	100
Mar 2021 100	Mar 2021	100
Jul 2021 100	Jul 2021	100
Mar 2022 100	Mar 2022	100
May 2022 80	May 2022	80
Sep 2023 83	Sep 2023	83
Dec 2023 85	Dec 2023	85
Mar 2024 75	Mar 2024	75
Aug 2024 55	Aug 2024	55
Jan 2025 60	Jan 2025	60

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.