32
NPS
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Naked Juice
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About Naked Juice's Brand
Naked Juice is an American brand that produces juices and smoothies. Among its major competitors, Naked Juice is ranked in 1st place for NPS while PepsiCo is 2nd, and Bolthouse Farms is 3rd.
Brand at a Glance
85%
Customer Loyalty
4/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service
Naked Juice Ranking
- #1 / 4 of its competitors
Naked Juice NPS
Naked Juice's Net Promoter Score (NPS) is a 32 with 60% Promoters, 12% Passives, and 28% Detractors. Net Promoter Score tracks whether Naked Juice's customers would recommend using the product based on a scale of -100 to 100.
Naked Juice Overall NPS
| 60% | Promoters |
|---|---|
| 12% | Passives |
| 28% | Detractors |
Naked Juice NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2022 75 | Dec 2022 | 75 |
Feb 2023 60 | Feb 2023 | 60 |
Apr 2023 49 | Apr 2023 | 49 |
Jul 2023 38 | Jul 2023 | 38 |
Aug 2023 34 | Aug 2023 | 34 |
Oct 2023 37 | Oct 2023 | 37 |
Mar 2024 27 | Mar 2024 | 27 |
Sep 2024 20 | Sep 2024 | 20 |
Nov 2024 22 | Nov 2024 | 22 |
Apr 2025 26 | Apr 2025 | 26 |
May 2025 29 | May 2025 | 29 |
Oct 2025 32 | Oct 2025 | 32 |
How Other Brands Compare
Naked Juice is ranked first for NPS among its competitors. PepsiCo and Bolthouse Farms come in second and third, with Tropicana Beverage Group coming in at #4.
Naked Juice |  PepsiCo |  Bolthouse Farms |  Tropicana Beverage Group | |
| Global Ranking | #- | #105 | #- | #- |
| NPS | 32 | 24 | 22 | 0 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $195.21B | $14.03B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Naked Juice NPS by Gender
Male customers rated Naked Juice's NPS 34 points higher than Female customers.
Male
34
Naked Juice's NPS was rated 34 by Male customers on Comparably.
67%
Promoters
0%
Passives
33%
Detractors
Female
0
Naked Juice's NPS was rated by Female customers on Comparably.
50%
Promoters
0%
Passives
50%
Detractors
Naked Juice NPS by Age
Naked Juice's NPS was rated 0 points by customers ages 18-25 on Comparably.
Naked Juice NPS by Usage
Naked Juice's NPS was rated the highest by customers who have used Naked Juice's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 34 | 1 to 2 Years | 34 |
5 to 10 Years -34 | 5 to 10 Years | -34 |
Naked Juice NPS vs. Competitors
Compared to its competitors, Naked Juice's NPS is rated right above PepsiCo.
| COMPANY | NPS Score | |
|---|---|---|
| Naked Juice | 32 |
| PepsiCo | 24 |
| Bolthouse Farms | 22 |
| Tropicana Beverage Group | 0 |
 | Evolution Fresh | N/A |
Naked Juice Customer Loyalty
85%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
85% of Naked Juice users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Naked Juice Customer Loyalty Score by Gender
Male customers rated Naked Juice's Customer Loyalty score 45% higher than Female customers.
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Male
100%
Yes
Female
55%
Yes
Naked Juice Customer Loyalty Score by Age
Naked Juice's Customer Loyalty score was rated 78% by customers ages 18-25 on Comparably.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 78% | 18-25 | 78% |
Naked Juice Customer Loyalty Score by Usage
Naked Juice's Customer Loyalty score was rated the highest by customers who have used Naked Juice's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
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Naked Juice Customer Loyalty vs. Competitors
Compared to its competitors, Naked Juice's Customer Loyalty score is rated right above PepsiCo.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Naked Juice | 85% |
| PepsiCo | 82% |
| Bolthouse Farms | 73% |
| Tropicana Beverage Group | 55% |
| Evolution Fresh | N/A |
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Naked Juice Product Quality
4/5
Naked Juice has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Naked Juice Product Information
Naked Juice’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.nakedjuice.com/
- Company Size
- 501-1,000 Employees
Industry
Tech
Hardware and Devices
Quick Insights into Naked Juice Product Quality
Naked Juice's Product Quality score was rated highest by customers who have used Naked Juice's products/services for 1 to 2 Years, and rated lowest by customers who have used Naked Juice's products/services for 5 to 10 Years.
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Ranked Naked Juice Product Quality the Highest
Ranked Naked Juice Product Quality the Lowest
Naked Juice Product Quality Score by Gender
Male customers rated Naked Juice's Product Quality score 0.6 stars higher than Female customers.
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Male
4.3/5
Female
3.7/5
Naked Juice Product Quality Score by Age
Naked Juice's Product Quality score was rated 4.1 stars by customers ages 18-25 on Comparably.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4.1 | 18-25 | 4.1 |
Naked Juice Product Quality Score by Usage
Naked Juice's Product Quality score was rated the highest by customers who have used Naked Juice's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
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Naked Juice Product Quality vs. Competitors
Compared to its competitors, Naked Juice's Product Quality score is rated right above Tropicana Beverage Group, and is preceded by PepsiCo.
| COMPANY | Product Quality Score | |
|---|---|---|
| PepsiCo | 4/5 |
| Naked Juice | 4/5 |
| Tropicana Beverage Group | 3.7/5 |
| Bolthouse Farms | 3.5/5 |
| Evolution Fresh | N/A |
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Naked Juice Pricing
Naked Juice ROI & Value For Money
3.5/5
Naked Juice has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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Quick Insights into Naked Juice ROI
Naked Juice's ROI score was rated highest by Female customers, and rated lowest by Male customers.
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Ranked Naked Juice ROI the Highest
Ranked Naked Juice ROI the Lowest
Naked Juice ROI Score by Gender
Female customers rated Naked Juice's ROI score 1.3 stars higher than Male customers.
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Male
2.3/5
Female
3.6/5
Naked Juice ROI Score by Age
Naked Juice's ROI score was rated 3.5 stars by customers ages 18-25 on Comparably.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.5 | 18-25 | 3.5 |
Naked Juice ROI Score by Usage
Naked Juice's ROI score was rated the highest by customers who have used Naked Juice's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
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Naked Juice Pricing vs. Competitors
Compared to its competitors, Naked Juice's ROI score is rated right above Tropicana Beverage Group, and is preceded by Bolthouse Farms.
| COMPANY | Pricing Score | |
|---|---|---|
| PepsiCo | 3.8/5 |
| Bolthouse Farms | 3.7/5 |
| Naked Juice | 3.5/5 |
| Tropicana Beverage Group | 2.7/5 |
| Evolution Fresh | N/A |
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Naked Juice Customer Satisfaction (CSAT)
Naked Juice Customer Satisfaction (CSAT) Score
86 / 100
Naked Juice has an overall Customer Satisfaction score of 86 rated by its users and customers.
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Very Satisfied
62%
Satisfied
24%
Neither Satisfied nor Dissatisfied
4%
Dissatisfied
0%
Very Dissatisfied
10%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Naked Juice Customer Satisfaction
Naked Juice's Customer Satisfaction score was rated highest by customers ages 18-25.
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Ranked Naked Juice Customer Satisfaction the Highest
Naked Juice Customer Satisfaction Score by Gender
Naked Juice's Customer Satisfaction score was rated 75 by Female customers on Comparably.
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75 / 100
FemaleVery Satisfied | 25% | |
|---|---|---|
Satisfied | 50% | |
Neither Satisfied nor Dissatisfied | 25% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Naked Juice Customer Satisfaction Score by Age
Naked Juice's Customer Satisfaction score was rated 75 points by customers ages 18-25 on Comparably.
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0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 75% |
Naked Juice Customer Satisfaction Score by Usage
Naked Juice's Customer Satisfaction score was rated 67 points by customers who have used Naked Juice's products/services for 1 to 2 Years.
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Naked Juice Customer Satisfaction vs. Competitors
Compared to its competitors, Naked Juice's Customer Satisfaction score is rated right above PepsiCo, and is preceded by Tropicana Beverage Group.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Tropicana Beverage Group | 100% |
| Naked Juice | 86% |
| PepsiCo | 79% |
| Bolthouse Farms | 65% |
| Evolution Fresh | 0% |
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Naked Juice Customer Service
3.5/5
Naked Juice has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
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About Naked Juice's Customer Service
Address
Monrovia, CA
Website
http://www.nakedjuice.com/
Phone Number
877-858-4237
Quick Insights into Naked Juice Customer Service
Naked Juice's Customer Service score was rated highest by Female customers, and rated lowest by customers who have used Naked Juice's products/services for 5 to 10 Years.
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Ranked Naked Juice Customer Service the Highest
Ranked Naked Juice Customer Service the Lowest
Naked Juice Customer Service Score by Gender
Female customers rated Naked Juice's Customer Service score 1 stars higher than Male customers.
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Male
2.6/5
Female
3.6/5
Naked Juice Customer Service Score by Age
Naked Juice's Customer Service score was rated 3.4 stars by customers ages 18-25 on Comparably.
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0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.4 | 18-25 | 3.4 |
Naked Juice Customer Service Score by Usage
Naked Juice's Customer Service score was rated the highest by customers who have used Naked Juice's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
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Naked Juice Customer Service vs. Competitors
Compared to its competitors, Naked Juice's Customer Service score is rated right above Tropicana Beverage Group, and is preceded by Bolthouse Farms.
| COMPANY | Customer Service Score | |
|---|---|---|
| PepsiCo | 3.8/5 |
| Bolthouse Farms | 3.6/5 |
| Naked Juice | 3.5/5 |
| Tropicana Beverage Group | 3/5 |
| Evolution Fresh | N/A |
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Naked Juice as an Employer
3.8/5
Naked Juice has a 3.8/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Naked Juice scored a 32 for Net Promoter Score and a -80 for Employee Net Promoter Score. NPS gauges how likely a customer of Naked Juice would recommend the brand to a friend. ENPS measures how likely Naked Juice employees would recommend working at Naked Juice to a friend.
Net Promoter Score
32
NPS Score
| 60% | Promoters |
|---|---|
| 12% | Passive |
| 28% | Detractors |
Employee Net Promoter Score
-80
eNPS Score
| 0% | Promoters |
|---|---|
| 20% | Passive |
| 80% | Detractors |
