0
NPS
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NetraDyne
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About NetraDyne's Brand
Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. Netradyne is an industry leader in fleet safety solutions, immediately improving driver behavior and fleet performance, setting the commercial vehicle driving standards. Netradyne collects and analyzes more data points and meaningful information than any other fleet safety organization so customers can improve retention, increase profitability, enhance safety, and enable end-to-end transparency. Organizations trust Netradyne to build a positive, safe, and driver-focused culture, so they can take their business to the next level. Among its major competitors, NetraDyne is ranked in 4th place for NPS while Lytx is 1st, and Samsara is 2nd.Their current valuation is $100.00M
Brand at a Glance
5/5
Product Quality
4/5
Pricing
NetraDyne Ranking
- #4 / 4 of its competitors
NetraDyne NPS
NetraDyne's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether NetraDyne's customers would recommend using the product based on a scale of -100 to 100.
NetraDyne Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
NetraDyne NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2023 0 | Feb 2023 | 0 |
How Other Brands Compare
NetraDyne is ranked #4 for NPS among its competitors. Lytx and Samsara come in first and second, with Motive coming in at third. Among those competitors, it is the lowest valued company behind Samsara.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
NetraDyne Product Quality
5/5
NetraDyne has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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NetraDyne Product Information
NetraDyne’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.netradyne.com
- Company Size
- 501-1,000 Employees
Industry
Automotive and Transportation
NetraDyne Product Quality vs. Competitors
Compared to its competitors, NetraDyne's Product Quality score is rated right above Samsara.
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VS
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NetraDyne Pricing
NetraDyne ROI & Value For Money
4/5
NetraDyne has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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NetraDyne Pricing vs. Competitors
Compared to its competitors, NetraDyne's ROI score is rated right above Samsara.
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NetraDyne Customer Satisfaction (CSAT)
NetraDyne Customer Satisfaction (CSAT) Score
100 / 100
NetraDyne has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
NetraDyne Customer Satisfaction vs. Competitors
Compared to its competitors, NetraDyne's Customer Satisfaction score is rated right above Samsara.
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NetraDyne as an Employer
2.2/5
NetraDyne has a 2.2/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
NetraDyne scored a 0 for Net Promoter Score and a -54 for Employee Net Promoter Score. NPS gauges how likely a customer of NetraDyne would recommend the brand to a friend. ENPS measures how likely NetraDyne employees would recommend working at NetraDyne to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-54
eNPS Score
| 17% | Promoters |
|---|---|
| 12% | Passive |
| 71% | Detractors |
