-100
NPS
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Olympusat
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About Olympusat's Brand
Olympusat is an independent media companies specializing in ownership, distribution, production and technical services. Among its major competitors, Olympusat is ranked in 4th place for NPS while SEPHORA is 1st, and Victoria's Secret is 2nd.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Olympusat Ranking
- #4 / 4 of its competitors
Olympusat NPS
Olympusat's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Olympusat's customers would recommend using the product based on a scale of -100 to 100.
Olympusat Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Olympusat NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2024 -100 | Jul 2024 | -100 |
How Other Brands Compare
Olympusat is ranked #4 for NPS among its competitors. SEPHORA and Victoria's Secret come in first and second, with Moe's Southwest Grill coming in at third.
Olympusat |  SEPHORA |  Victoria's Secret |  Moe's Southwest Grill | |
| Global Ranking | #- | #59 | #119 | #- |
| NPS | -100 | 35 | 12 | -8 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | - | $17.23B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Olympusat NPS vs. Competitors
Compared to its competitors, Olympusat's NPS is rated right below Moe's Southwest Grill.
| COMPANY | NPS Score | |
|---|---|---|
| SEPHORA | 35 |
| Victoria's Secret | 12 |
| Moe's Southwest Grill | -8 |
| Olympusat | -100 |
Olympusat Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Olympusat users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Olympusat Customer Loyalty vs. Competitors
Compared to its competitors, Olympusat's Customer Loyalty score is rated right above SEPHORA.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Olympusat | 100% |
| SEPHORA | 80% |
| Moe's Southwest Grill | 79% |
| Victoria's Secret | 70% |
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Olympusat Product Quality
1.5/5
Olympusat has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Olympusat Product Information
Olympusat’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.olympusat.com
- Company Size
- 51-200 Employees
Industry
Tech
AdTech
Business Services
Content
Media
Sports & Entertainment
Olympusat Product Quality vs. Competitors
Compared to its competitors, Olympusat's Product Quality score is rated right below Moe's Southwest Grill.
| COMPANY | Product Quality Score | |
|---|---|---|
| SEPHORA | 4.1/5 |
| Victoria's Secret | 3.8/5 |
| Moe's Southwest Grill | 3.1/5 |
| Olympusat | 1.5/5 |
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Olympusat Pricing
Olympusat ROI & Value For Money
1.5/5
Olympusat has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Olympusat Pricing vs. Competitors
Compared to its competitors, Olympusat's ROI score is rated right below Moe's Southwest Grill.
| COMPANY | Pricing Score | |
|---|---|---|
| SEPHORA | 3.8/5 |
| Victoria's Secret | 3.4/5 |
| Moe's Southwest Grill | 2.9/5 |
| Olympusat | 1.5/5 |
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Olympusat Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
100%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Olympusat Customer Satisfaction vs. Competitors
Compared to its competitors, Olympusat's Customer Satisfaction score is rated right below Moe's Southwest Grill.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| SEPHORA | 78% |
| Victoria's Secret | 67% |
| Moe's Southwest Grill | 52% |
| Olympusat | 0% |
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Olympusat Customer Service
1.5/5
Olympusat has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Olympusat's Customer Service
Address
560 Village Boulevard Suite 250, West Palm Beach, FL
Website
http://www.olympusat.com
Phone Number
561-684-5657
Olympusat Customer Service vs. Competitors
Compared to its competitors, Olympusat's Customer Service score is rated right below Moe's Southwest Grill.
| COMPANY | Customer Service Score | |
|---|---|---|
| SEPHORA | 3.9/5 |
| Victoria's Secret | 3.6/5 |
| Moe's Southwest Grill | 2.9/5 |
| Olympusat | 1.5/5 |
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Olympusat as an Employer
2.2/5
Olympusat has a 2.2/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Olympusat scored a -100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Olympusat would recommend the brand to a friend. ENPS measures how likely Olympusat employees would recommend working at Olympusat to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
