100
NPS
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Openlogix
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About Openlogix's Brand
Openlogix is a global technology services and consulting firm delivering solutions with partners like IBM, Salesforce, MuleSoft and Microsoft among others to develop enterprise wide digital transformation solutions. Among its major competitors, Openlogix is ranked in 1st place for NPS while TCS (Tata Consultancy Services) is 2nd, and Infosys is 3rd.
Brand at a Glance
85%
Customer Loyalty
4.2/5
Product Quality
4.2/5
Pricing
4.2/5
Customer Service
Openlogix Ranking
- #1 / 4 of its competitors
Openlogix NPS
Openlogix's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Openlogix's customers would recommend using the product based on a scale of -100 to 100.
Openlogix Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Openlogix NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 100 | Oct 2022 | 100 |
Nov 2022 100 | Nov 2022 | 100 |
Oct 2023 100 | Oct 2023 | 100 |
How Other Brands Compare
Openlogix is ranked first for NPS among its competitors. Infosys and Cognizant Technology Solutions come in second and third, with Miracle Software Systems coming in at #4.
Openlogix |  Cognizant Technology Solutions |  Infosys |  Miracle Software Systems | |
| Global Ranking | #- | #423 | #502 | #- |
| NPS | 100 | 5 | 15 | -34 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $26.75B | $80.98B | $231.04B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Openlogix NPS by Gender
Openlogix's NPS was rated 100 by Male customers on Comparably.
Male
100
Openlogix's NPS was rated 100 by Male customers on Comparably.
100%
Promoters
0%
Passives
0%
Detractors
Female
N/A
Openlogix's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Openlogix NPS by Ethnicity
Openlogix's NPS was rated 100 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 100 | Caucasian | 100 |
Openlogix NPS by Usage
Openlogix's NPS was rated 100 points by customers who have used Openlogix's products/services for 2 to 5 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years 100 | 2 to 5 Years | 100 |
Openlogix NPS vs. Competitors
Compared to its competitors, Openlogix's NPS is rated right above TCS (Tata Consultancy Services).
| COMPANY | NPS Score | |
|---|---|---|
| Openlogix | 100 |
 | TCS (Tata Consultancy Services) | 23 |
| Infosys | 15 |
| Cognizant Technology Solutions | 5 |
| Miracle Software Systems | -34 |
Openlogix Customer Loyalty
85%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
85% of Openlogix users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Openlogix Customer Loyalty Score by Gender
Openlogix's Customer Loyalty score was rated 100 by Male customers on Comparably.
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Male
100%
Yes
Female
N/A
Yes
Openlogix Customer Loyalty Score by Ethnicity
Openlogix's Customer Loyalty score was rated 100% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Openlogix.
100
out of 100
Caucasian
Openlogix Customer Loyalty Score by Usage
Openlogix's Customer Loyalty score was rated 100% by customers who have used Openlogix's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Openlogix Customer Loyalty vs. Competitors
Compared to its competitors, Openlogix's Customer Loyalty score is rated right above TCS (Tata Consultancy Services).
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Openlogix | 85% |
| TCS (Tata Consultancy Services) | 83% |
| Infosys | 82% |
| Cognizant Technology Solutions | 82% |
| Miracle Software Systems | 10% |
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Openlogix Product Quality
4.2/5
Openlogix has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
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Openlogix Product Information
Openlogix’s product quality score is a 4.2 out of 5 as rated by its users and customers.
- Website
- http://www.open-logix.com/
- Company Size
- 201-500 Employees
Industry
Professional Services
Quick Insights into Openlogix Product Quality
Openlogix's Product Quality score was rated highest by customers who have used Openlogix's products/services for 2 to 5 Years.
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Ranked Openlogix Product Quality the Highest
Openlogix Product Quality Score by Gender
Openlogix's Product Quality score was rated 5 by Male customers on Comparably.
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Male
5/5
Female
N/A
Openlogix Product Quality Score by Ethnicity
Openlogix's Product Quality score was rated 5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Openlogix.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 5 | Caucasian | 5 |
Openlogix Product Quality Score by Usage
Openlogix's Product Quality score was rated 5 stars by customers who have used Openlogix's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Openlogix Product Quality vs. Competitors
Compared to its competitors, Openlogix's Product Quality score is rated right above TCS (Tata Consultancy Services).
| COMPANY | Product Quality Score | |
|---|---|---|
| Openlogix | 4.2/5 |
| TCS (Tata Consultancy Services) | 3.8/5 |
| Infosys | 3.7/5 |
| Cognizant Technology Solutions | 3.4/5 |
| Miracle Software Systems | 3.2/5 |
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Openlogix Pricing
Openlogix ROI & Value For Money
4.2/5
Openlogix has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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Quick Insights into Openlogix ROI
Openlogix's ROI score was rated highest by customers who have used Openlogix's products/services for 2 to 5 Years.
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Ranked Openlogix ROI the Highest
Openlogix ROI Score by Gender
Openlogix's ROI score was rated 5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Openlogix.
Male
5/5
Female
N/A
Openlogix ROI Score by Ethnicity
Openlogix's ROI score was rated 5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Openlogix.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 5 | Caucasian | 5 |
Openlogix ROI Score by Usage
Openlogix's ROI score was rated 5 stars by customers who have used Openlogix's products/services for 2 to 5 Years.
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Openlogix Pricing vs. Competitors
Compared to its competitors, Openlogix's ROI score is rated right above TCS (Tata Consultancy Services).
| COMPANY | Pricing Score | |
|---|---|---|
| Openlogix | 4.2/5 |
| TCS (Tata Consultancy Services) | 3.8/5 |
| Infosys | 3.7/5 |
| Cognizant Technology Solutions | 3.5/5 |
| Miracle Software Systems | 2/5 |
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Openlogix Customer Satisfaction (CSAT)
Openlogix Customer Satisfaction (CSAT) Score
100 / 100
Openlogix has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Openlogix Customer Satisfaction
Openlogix's Customer Satisfaction score was rated highest by customers who have used Openlogix's products/services for 2 to 5 Years.
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Ranked Openlogix Customer Satisfaction the Highest
Openlogix Customer Satisfaction Score by Gender
Openlogix's Customer Satisfaction score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Openlogix.
100 / 100
MaleVery Satisfied | 100% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Openlogix Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Openlogix's Customer Satisfaction (CSAT) score was rated 100% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Openlogix.
100 / 100
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
Openlogix Customer Satisfaction Score by Usage
Openlogix's Customer Satisfaction score was rated 100 points by customers who have used Openlogix's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Openlogix Customer Satisfaction vs. Competitors
Compared to its competitors, Openlogix's Customer Satisfaction score is rated right above Infosys.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Openlogix | 100% |
| Infosys | 77% |
| TCS (Tata Consultancy Services) | 75% |
| Cognizant Technology Solutions | 64% |
| Miracle Software Systems | 50% |
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Openlogix Customer Service
4.2/5
Openlogix has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.
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About Openlogix's Customer Service
Address
645 Hulet Dr, Suite 100, Bloomfield Hills, MI 48302
Website
http://www.open-logix.com/
Phone Number
2488690080
Openlogix's Social Links
Quick Insights into Openlogix Customer Service
Openlogix's Customer Service score was rated highest by customers who have used Openlogix's products/services for 2 to 5 Years.
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Ranked Openlogix Customer Service the Highest
Openlogix Customer Service Score by Gender
Openlogix's Customer Service score was rated 5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Openlogix.
Male
5/5
Female
N/A
Openlogix Customer Service Score by Ethnicity
Openlogix's Customer Service score was rated 5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Openlogix.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 5 | Caucasian | 5 |
Openlogix Customer Service Score by Usage
Openlogix's Customer Service score was rated 5 stars by customers who have used Openlogix's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Openlogix Customer Service vs. Competitors
Compared to its competitors, Openlogix's Customer Service score is rated right above TCS (Tata Consultancy Services).
| COMPANY | Customer Service Score | |
|---|---|---|
| Openlogix | 4.2/5 |
| TCS (Tata Consultancy Services) | 3.9/5 |
| Infosys | 3.8/5 |
| Cognizant Technology Solutions | 3.5/5 |
| Miracle Software Systems | 1.5/5 |
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Openlogix as an Employer
4.8/5
Openlogix has a 4.8/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Openlogix scored a 100 for Net Promoter Score and a 92 for Employee Net Promoter Score. NPS gauges how likely a customer of Openlogix would recommend the brand to a friend. ENPS measures how likely Openlogix employees would recommend working at Openlogix to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
92
eNPS Score
| 93% | Promoters |
|---|---|
| 6% | Passive |
| 1% | Detractors |
