0
NPS
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Orvis
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About Orvis' Brand
Among its major competitors, Orvis is ranked in 3rd place for NPS while L.L. Bean is 1st, and Cabela's is 2nd.
Brand at a Glance
4/5
Product Quality
Orvis Ranking
- #3 / 4 of its competitors
Orvis NPS
Orvis's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Orvis's customers would recommend using the product based on a scale of -100 to 100.
Orvis Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Orvis NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2021 0 | Jan 2021 | 0 |
How Other Brands Compare
Orvis is ranked third for NPS among its competitors. L.L. Bean and Cabela's come in first and second, with Eddie Bauer coming in at #4.
Orvis |  Cabela's |  L.L. Bean |  Eddie Bauer | |
| Global Ranking | #- | #428 | #764 | #- |
| NPS | 0 | 5 | 47 | -37 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | - | $817.15M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Orvis NPS vs. Competitors
Compared to its competitors, Orvis's NPS is rated right above Eddie Bauer, and is preceded by Cabela's.
| COMPANY | NPS Score | |
|---|---|---|
| L.L. Bean | 47 |
| Cabela's | 5 |
| Orvis | 0 |
| Eddie Bauer | -37 |
Orvis Product Quality
4/5
Orvis has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Orvis Product Information
Orvis’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- www.orvis.co.jp
- Company Size
- 51-200 Employees
Orvis Product Quality vs. Competitors
Compared to its competitors, Orvis's Product Quality score is rated right above Cabela's, and is preceded by L.L. Bean.
| COMPANY | Product Quality Score | |
|---|---|---|
| L.L. Bean | 4.3/5 |
| Orvis | 4/5 |
| Cabela's | 3.4/5 |
| Eddie Bauer | 2.9/5 |
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