-7
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Oxfam
Marketing or Exec? Claim Your Free Account
About Oxfam's Brand
Oxfam is a charitable organization NGOs working to end the injustices that cause poverty. Among its major competitors, Oxfam is ranked in 3rd place for NPS while IDEO is 1st, and UNICEF is 2nd.
Brand at a Glance
78%
Customer Loyalty
3.6/5
Product Quality
3.5/5
Pricing
3.6/5
Customer Service
Oxfam Ranking
- #3 / 4 of its competitors
Oxfam NPS
Oxfam's Net Promoter Score (NPS) is a -7 with 35% Promoters, 23% Passives, and 42% Detractors. Net Promoter Score tracks whether Oxfam's customers would recommend using the product based on a scale of -100 to 100.
Oxfam Overall NPS
| 35% | Promoters |
|---|---|
| 23% | Passives |
| 42% | Detractors |
Oxfam NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2024 -8 | Oct 2024 | -8 |
Nov 2024 -8 | Nov 2024 | -8 |
Dec 2024 -8 | Dec 2024 | -8 |
Jan 2025 -8 | Jan 2025 | -8 |
Feb 2025 -10 | Feb 2025 | -10 |
Mar 2025 -9 | Mar 2025 | -9 |
May 2025 -10 | May 2025 | -10 |
Jul 2025 -9 | Jul 2025 | -9 |
Sep 2025 -10 | Sep 2025 | -10 |
Oct 2025 -9 | Oct 2025 | -9 |
Nov 2025 -8 | Nov 2025 | -8 |
Jan 2026 -9 | Jan 2026 | -9 |
How Other Brands Compare
Oxfam is ranked third for NPS among its competitors. IDEO and UNICEF come in first and second, with Save the Children coming in at #4.
Oxfam |  IDEO |  UNICEF |  Save the Children | |
| Global Ranking | #- | #817 | #- | #- |
| NPS | -7 | 47 | 21 | -20 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Oxfam NPS by Gender
Male customers rated Oxfam's NPS 43 points higher than Female customers.
Male
28
Oxfam's NPS was rated 28 by Male customers on Comparably.
52%
Promoters
24%
Passives
24%
Detractors
Female
-15
Oxfam's NPS was rated -15 by Female customers on Comparably.
28%
Promoters
29%
Passives
43%
Detractors
Oxfam NPS by Ethnicity
Oxfam's NPS was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -1 | Caucasian | -1 |
African American/Black 11 | African American/Black | 11 |
Asian or Pacific Islander -28 | Asian or Pacific Islander | -28 |
Other 23 | Other | 23 |
Oxfam NPS by Age
Oxfam's NPS was rated the highest by customers ages 41-45, and the lowest by customers ages 18-25.
Oxfam NPS by Usage
Oxfam's NPS was rated the highest by customers who have used Oxfam's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -7 | Less than 1 Year | -7 |
1 to 2 Years 40 | 1 to 2 Years | 40 |
2 to 5 Years 12 | 2 to 5 Years | 12 |
5 to 10 Years 67 | 5 to 10 Years | 67 |
Over 10 Years -39 | Over 10 Years | -39 |
Oxfam NPS vs. Competitors
Compared to its competitors, Oxfam's NPS is rated right above Save the Children, and is preceded by UNICEF.
| COMPANY | NPS Score | |
|---|---|---|
| IDEO | 47 |
| UNICEF | 21 |
| Oxfam | -7 |
| Save the Children | -20 |
Oxfam Customer Reviews
Out of the 6 Oxfam customer reviews 6 were positive and 0 were constructive. Oxfam customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Oxfam Customer Loyalty
78%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
78% of Oxfam users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Oxfam Customer Loyalty Score by Gender
Male customers rated Oxfam's Customer Loyalty score 2% higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Oxfam.
Male
83%
Yes
Female
81%
Yes
Oxfam Customer Loyalty Score by Ethnicity
Oxfam's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Oxfam.
66
out of 100
Caucasian
90
out of 100
African American/Black
74
out of 100
Asian or Pacific Islander
79
out of 100
Other
Oxfam Customer Loyalty Score by Age
Oxfam's Customer Loyalty score was rated the highest by customers ages 41-45, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Oxfam.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 70% | 18-25 | 70% |
31-35 46% | 31-35 | 46% |
41-45 85% | 41-45 | 85% |
51-55 85% | 51-55 | 85% |
61-65 70% | 61-65 | 70% |
Oxfam Customer Loyalty Score by Usage
Oxfam's Customer Loyalty score was rated the highest by customers who have used Oxfam's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Oxfam Customer Loyalty Score by Industry
Oxfam's Customer Loyalty score was rated the highest by Non-Profit industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Oxfam Customer Loyalty vs. Competitors
Compared to its competitors, Oxfam's Customer Loyalty score is rated right above Save the Children, and is preceded by UNICEF.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| IDEO | 83% |
| UNICEF | 78% |
| Oxfam | 78% |
| Save the Children | 72% |
Unlock Oxfam Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Oxfam Customer Loyalty vs. Competitors data and gain insights into your customers today.
Oxfam Product Quality
3.6/5
Oxfam has an overall Product Quality score of 3.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Oxfam's overall Product Quality score rated by its users and customers.
Oxfam Product Information
Oxfam’s product quality score is a 3.6 out of 5 as rated by its users and customers. Reviewers from the Non-Profit industry rated Oxfam's product the highest. Reviewers from the Healthcare, Hospitals and Medicine industry rated Oxfam the lowest at 2.7.
- Website
- http://www.oxfam.org.uk/
- Company Size
- 5,001-10,000 Employees
Industry
Consumer Services
Quick Insights into Oxfam Product Quality
Oxfam's Product Quality score was rated highest by customers who have used Oxfam's products/services for 5 to 10 Years, and rated lowest by customers who have used Oxfam's products/services for Over 10 Years.
Sign Up to unlock insights into how customers have ranked Oxfam's Product Quality.
Ranked Oxfam Product Quality the Highest
Ranked Oxfam Product Quality the Lowest
Oxfam Product Quality Score by Gender
Male customers rated Oxfam's Product Quality score 0.2 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Oxfam.
Male
3.9/5
Female
3.7/5
Oxfam Product Quality Score by Ethnicity
Oxfam's Product Quality score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Oxfam.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.8 | Caucasian | 3.8 |
African American/Black 3.6 | African American/Black | 3.6 |
Asian or Pacific Islander 3.5 | Asian or Pacific Islander | 3.5 |
Other 3.9 | Other | 3.9 |
Oxfam Product Quality Score by Age
Oxfam's Product Quality score was rated the highest by customers ages 51-55, and the lowest by customers ages 18-25.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Oxfam.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.3 | 18-25 | 3.3 |
31-35 3.5 | 31-35 | 3.5 |
41-45 3.6 | 41-45 | 3.6 |
51-55 4.1 | 51-55 | 4.1 |
61-65 3.5 | 61-65 | 3.5 |
Oxfam Product Quality Score by Usage
Oxfam's Product Quality score was rated the highest by customers who have used Oxfam's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Oxfam Product Quality Score by Industry
Oxfam's Product Quality score was rated the highest by Non-Profit industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Oxfam Product Quality vs. Competitors
Compared to its competitors, Oxfam's Product Quality score is rated right above Save the Children, and is preceded by UNICEF.
| COMPANY | Product Quality Score | |
|---|---|---|
| IDEO | 4.2/5 |
| UNICEF | 3.8/5 |
| Oxfam | 3.6/5 |
| Save the Children | 3.5/5 |
Unlock Oxfam Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Oxfam Product Quality vs. Competitors data and gain insights into your customers today.
Oxfam Pricing
Oxfam ROI & Value For Money
3.5/5
Oxfam has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Oxfam's overall ROI score rated by its users and customers.
Oxfam Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Non-Profit industry. The users from the Healthcare, Hospitals and Medicine industry think that they had the lowest ROI from Oxfam.
Quick Insights into Oxfam ROI
Oxfam's ROI score was rated highest by customers who have used Oxfam's products/services for 1 to 2 Years, and rated lowest by customers from the Healthcare, Hospitals and Medicine industry.
Sign Up to unlock insights into how customers have ranked Oxfam's ROI score.
Ranked Oxfam ROI the Highest
Ranked Oxfam ROI the Lowest
Oxfam ROI Score by Gender
Male customers rated Oxfam's ROI score 0.3 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Oxfam.
Male
3.8/5
Female
3.5/5
Oxfam ROI Score by Ethnicity
Oxfam's ROI score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Oxfam.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.6 | Caucasian | 3.6 |
African American/Black 3.4 | African American/Black | 3.4 |
Asian or Pacific Islander 3.2 | Asian or Pacific Islander | 3.2 |
Other 4 | Other | 4 |
Oxfam ROI Score by Age
Oxfam's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Oxfam.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.3 | 18-25 | 3.3 |
31-35 3.6 | 31-35 | 3.6 |
41-45 3.6 | 41-45 | 3.6 |
51-55 3.6 | 51-55 | 3.6 |
61-65 3.3 | 61-65 | 3.3 |
Oxfam ROI Score by Usage
Oxfam's ROI score was rated the highest by customers who have used Oxfam's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Oxfam ROI Score by Industry
Oxfam's ROI score was rated the highest by Non-Profit industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Oxfam Pricing vs. Competitors
Compared to its competitors, Oxfam's ROI score is rated right above Save the Children, and is preceded by UNICEF.
| COMPANY | Pricing Score | |
|---|---|---|
| IDEO | 4.1/5 |
| UNICEF | 3.6/5 |
| Oxfam | 3.5/5 |
| Save the Children | 3.1/5 |
Unlock Oxfam ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Oxfam ROI vs. Competitors data and gain insights into your customers today.
Oxfam Customer Satisfaction (CSAT)
Oxfam Customer Satisfaction (CSAT) Score
70 / 100
Oxfam has an overall Customer Satisfaction score of 70 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
35%
Satisfied
35%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
4%
Very Dissatisfied
9%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Oxfam Customer Satisfaction
Oxfam's Customer Satisfaction score was rated highest by customers who have used Oxfam's products/services for 1 to 2 Years, and rated lowest by customers from the Healthcare, Hospitals and Medicine industry.
Sign Up to unlock insights into how customers have ranked Oxfam's Customer Satisfaction.
Ranked Oxfam Customer Satisfaction the Highest
Ranked Oxfam Customer Satisfaction the Lowest
Oxfam Customer Satisfaction Score by Gender
Male customers rated Oxfam's Customer Satisfaction score 14 points higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Oxfam.
86 / 100
MaleVery Satisfied | 48% | |
|---|---|---|
Satisfied | 38% | |
Neither Satisfied nor Dissatisfied | 4% | |
Dissatisfied | 0% | |
Very Dissatisfied | 10% |
72 / 100
FemaleVery Satisfied | 43% | |
|---|---|---|
Satisfied | 29% | |
Neither Satisfied nor Dissatisfied | 14% | |
Dissatisfied | 0% | |
Very Dissatisfied | 14% |
Oxfam Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Oxfam's Customer Satisfaction (CSAT) score was rated 63% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Oxfam.
63 / 100
Very Satisfied
63%
Satisfied
0%
Neither Satisfied nor Dissatisfied
24%
Dissatisfied
0%
Very Dissatisfied
13%
CSAT according to African American/Black
Oxfam's Customer Satisfaction (CSAT) score was rated 67% according to African American/Black users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Oxfam.
67 / 100
Very Satisfied
33%
Satisfied
34%
Neither Satisfied nor Dissatisfied
22%
Dissatisfied
0%
Very Dissatisfied
11%
CSAT according to Asian or Pacific Islander
Oxfam's Customer Satisfaction (CSAT) score was rated 72% according to Asian or Pacific Islander users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Oxfam.
72 / 100
Very Satisfied
29%
Satisfied
43%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
0%
Very Dissatisfied
14%
CSAT according to Other
Oxfam's Customer Satisfaction (CSAT) score was rated 92% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Oxfam.
92 / 100
Very Satisfied
46%
Satisfied
46%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
8%
Oxfam Customer Satisfaction Score by Age
Oxfam's Customer Satisfaction score was rated the highest by customers ages 41-45, and the lowest by customers ages 18-25.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Oxfam.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 56% | |||||||||||||||
| 31-35 | 80% | |||||||||||||||
| 41-45 | 83% | |||||||||||||||
| 51-55 | 83% | |||||||||||||||
| 61-65 | 67% |
Oxfam Customer Satisfaction Score by Usage
Oxfam's Customer Satisfaction score was rated the highest by customers who have used Oxfam's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Oxfam Customer Satisfaction Score by Industry
Oxfam's Customer Satisfaction score was rated the highest by Non-Profit industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Oxfam Customer Satisfaction Score by Industry",
"text": "Oxfam's Customer Satisfaction score was rated the highest by Non-Profit industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.",
"bars": [
{
"label": "Accounting",
"groupId": 495,
"score": 75,
"stars": 0,
"csatScore": 75,
"text": "Oxfam's Customer Satisfaction score is rated by Accounting customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 75
},
{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 40,
"stars": 0,
"csatScore": 40,
"text": "Oxfam's Customer Satisfaction score is rated by Healthcare, Hospitals and Medicine customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 40
},
{
"label": "Non-Profit",
"groupId": 540,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Oxfam's Customer Satisfaction score is rated by Non-Profit customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
}
]
}Oxfam Customer Satisfaction vs. Competitors
Compared to its competitors, Oxfam's Customer Satisfaction score is rated right above Save the Children, and is preceded by UNICEF.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| IDEO | 75% |
| UNICEF | 73% |
| Oxfam | 70% |
| Save the Children | 62% |
Unlock Oxfam Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Oxfam Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Oxfam Customer Service
3.6/5
Oxfam has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Oxfam's overall Customer Service score rated by its users and customers.
About Oxfam's Customer Service
Website
http://www.oxfam.org.uk/
Phone Number
+44 1865 473727
Quick Insights into Oxfam Customer Service
Oxfam's Customer Service score was rated highest by customers who have used Oxfam's products/services for 1 to 2 Years, and rated lowest by customers from the Healthcare, Hospitals and Medicine industry.
Sign Up to unlock insights into how customers have ranked Oxfam's Customer Service score.
Ranked Oxfam Customer Service the Highest
Ranked Oxfam Customer Service the Lowest
Oxfam Customer Service Score by Gender
Male customers rated Oxfam's Customer Service score 0.3 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Oxfam.
Male
3.9/5
Female
3.6/5
Oxfam Customer Service Score by Ethnicity
Oxfam's Customer Service score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Oxfam.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.7 | Caucasian | 3.7 |
African American/Black 3.8 | African American/Black | 3.8 |
Asian or Pacific Islander 3.2 | Asian or Pacific Islander | 3.2 |
Other 3.9 | Other | 3.9 |
Oxfam Customer Service Score by Age
Oxfam's Customer Service score was rated the highest by customers ages 51-55, and the lowest by customers ages 61-65.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Oxfam.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.3 | 18-25 | 3.3 |
31-35 3.5 | 31-35 | 3.5 |
41-45 3.6 | 41-45 | 3.6 |
51-55 3.7 | 51-55 | 3.7 |
61-65 3.3 | 61-65 | 3.3 |
Oxfam Customer Service Score by Usage
Oxfam's Customer Service score was rated the highest by customers who have used Oxfam's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Oxfam Customer Service Score by Industry
Oxfam's Customer Service score was rated the highest by Non-Profit industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Oxfam Customer Service vs. Competitors
Compared to its competitors, Oxfam's Customer Service score is rated right above Save the Children, and is preceded by UNICEF.
| COMPANY | Customer Service Score | |
|---|---|---|
| IDEO | 4.3/5 |
| UNICEF | 3.7/5 |
| Oxfam | 3.6/5 |
| Save the Children | 3.3/5 |
Unlock Oxfam Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Oxfam Customer Service vs. Competitors data and gain insights into your customers today.
Oxfam as an Employer
4.3/5
Oxfam has a 4.3/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
Oxfam scored a -7 for Net Promoter Score and a 17 for Employee Net Promoter Score. NPS gauges how likely a customer of Oxfam would recommend the brand to a friend. ENPS measures how likely Oxfam employees would recommend working at Oxfam to a friend.
Net Promoter Score
-7
NPS Score
| 35% | Promoters |
|---|---|
| 23% | Passive |
| 42% | Detractors |
Employee Net Promoter Score
17
eNPS Score
| 47% | Promoters |
|---|---|
| 23% | Passive |
| 30% | Detractors |
