100
NPS
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Paxata
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About Paxata's Brand
Paxata is the first Adaptive Data Preparation(TM) platform built for the analyst to turn raw data into ready data for analytics. Among its major competitors, Paxata is ranked in 1st place for NPS while Alteryx is 2nd, and Pentaho is 3rd.Their current valuation is $109.00M
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Paxata Ranking
- #1 / 4 of its competitors
Paxata NPS
Paxata's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Paxata's customers would recommend using the product based on a scale of -100 to 100.
Paxata Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Paxata NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2021 100 | Jul 2021 | 100 |
How Other Brands Compare
Paxata is ranked first for NPS among its competitors. Alteryx and Pentaho come in second and third, with Trifacta coming in at #4. Among those competitors, it is the lowest valued company behind Pentaho.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Paxata Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Paxata users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Paxata Customer Loyalty vs. Competitors
Compared to its competitors, Paxata's Customer Loyalty score is rated right above WorkFusion.
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VS
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Paxata Product Quality
5/5
Paxata has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Paxata Product Information
Paxata’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.paxata.com
- Company Size
- 51-200 Employees
Industry
Tech
Analytics
Big Data
Enterprise
SaaS
Paxata Product Quality vs. Competitors
Compared to its competitors, Paxata's Product Quality score is rated right above Alteryx.
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VS
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Paxata Pricing
Paxata ROI & Value For Money
5/5
Paxata has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Paxata Pricing vs. Competitors
Compared to its competitors, Paxata's ROI score is rated right above Alteryx.
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Paxata Customer Service
5/5
Paxata has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Paxata's Customer Service
Address
811 Hamilton Street, Suite 201, Redwood City, CA
Website
http://www.paxata.com
Phone Number
650-542-7900
Paxata Customer Service vs. Competitors
Compared to its competitors, Paxata's Customer Service score is rated right above Alteryx.
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Paxata as an Employer
4.4/5
Paxata has a 4.4/5 stars for its overall company culture rated by their employees
top
25%
Consumer vs. Employees
Paxata scored a 100 for Net Promoter Score and a 67 for Employee Net Promoter Score. NPS gauges how likely a customer of Paxata would recommend the brand to a friend. ENPS measures how likely Paxata employees would recommend working at Paxata to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
67
eNPS Score
| 67% | Promoters |
|---|---|
| 33% | Passive |
| 0% | Detractors |
