50
NPS
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Pegatron
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About Pegatron's Brand
Pegatron is a design and manufacturing service company that develops diversified computer-related product lines. Among its major competitors, Pegatron is ranked in 1st place for NPS while Foxconn is 2nd, and ASUS is 3rd.
Brand at a Glance
83%
Customer Loyalty
4.1/5
Product Quality
3.9/5
Pricing
3.9/5
Customer Service
Pegatron Ranking
- #1 / 4 of its competitors
Pegatron NPS
Pegatron's Net Promoter Score (NPS) is a 50 with 50% Promoters, 50% Passives, and 0% Detractors. Net Promoter Score tracks whether Pegatron's customers would recommend using the product based on a scale of -100 to 100.
Pegatron Overall NPS
| 50% | Promoters |
|---|---|
| 50% | Passives |
| 0% | Detractors |
Pegatron NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2020 0 | Nov 2020 | 0 |
May 2023 0 | May 2023 | 0 |
Nov 2024 33 | Nov 2024 | 33 |
Aug 2025 50 | Aug 2025 | 50 |
How Other Brands Compare
Pegatron is ranked first for NPS among its competitors. Foxconn and ASUS come in second and third, with Teleplan International coming in at #4.
Pegatron |  ASUS |  Foxconn |  Teleplan International | |
| Global Ranking | #- | #597 | #- | #- |
| NPS | 50 | 14 | 36 | 0 |
| Valuation Updated every 24 hours for public companies | - | $322.31M | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Pegatron NPS vs. Competitors
Compared to its competitors, Pegatron's NPS is rated right above Foxconn.
| COMPANY | NPS Score | |
|---|---|---|
| Pegatron | 50 |
| Foxconn | 36 |
| ASUS | 14 |
| Teleplan International | 0 |
 | Asteelflash | N/A |
Pegatron Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Pegatron users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Pegatron Customer Loyalty vs. Competitors
Compared to its competitors, Pegatron's Customer Loyalty score is rated right above ASUS, and is preceded by Foxconn.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Foxconn | 91% |
| Pegatron | 83% |
| ASUS | 80% |
| Teleplan International | 10% |
| Asteelflash | N/A |
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Pegatron Product Quality
4.1/5
Pegatron has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
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Pegatron Product Information
Pegatron’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Website
- http://pegatroncorp.com
- Company Size
- 10,000+ Employees
Industry
Tech
Hardware and Devices
Pegatron Product Quality vs. Competitors
Compared to its competitors, Pegatron's Product Quality score is rated right above ASUS, and is preceded by Foxconn.
| COMPANY | Product Quality Score | |
|---|---|---|
| Foxconn | 4.2/5 |
| Pegatron | 4.1/5 |
| ASUS | 3.7/5 |
| Teleplan International | 2.5/5 |
| Asteelflash | N/A |
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Pegatron Pricing
Pegatron ROI & Value For Money
3.9/5
Pegatron has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
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Pegatron Pricing vs. Competitors
Compared to its competitors, Pegatron's ROI score is rated right above ASUS, and is preceded by Foxconn.
| COMPANY | Pricing Score | |
|---|---|---|
| Foxconn | 4/5 |
| Pegatron | 3.9/5 |
| ASUS | 3.6/5 |
| Teleplan International | 3.5/5 |
| Asteelflash | N/A |
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Pegatron Customer Satisfaction (CSAT)
Pegatron Customer Satisfaction (CSAT) Score
100 / 100
Pegatron has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Pegatron Customer Satisfaction vs. Competitors
Compared to its competitors, Pegatron's Customer Satisfaction score is rated right above Teleplan International.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Pegatron | 100% |
| Teleplan International | 100% |
| Foxconn | 80% |
| ASUS | 64% |
| Asteelflash | 0% |
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Pegatron Customer Service
3.9/5
Pegatron has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.
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About Pegatron's Customer Service
Address
No. 96, Ligong Street, Beitou, Benton, IL 112 Taiwan
Website
http://pegatroncorp.com
Phone Number
886-2-8143-9001
Pegatron Customer Service vs. Competitors
Compared to its competitors, Pegatron's Customer Service score is rated right above Teleplan International, and is preceded by Foxconn.
| COMPANY | Customer Service Score | |
|---|---|---|
| Foxconn | 4.1/5 |
| Pegatron | 3.9/5 |
| Teleplan International | 3.5/5 |
| ASUS | 3.4/5 |
| Asteelflash | N/A |
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Pegatron as an Employer
4.3/5
Pegatron has a 4.3/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Pegatron scored a 50 for Net Promoter Score and a 27 for Employee Net Promoter Score. NPS gauges how likely a customer of Pegatron would recommend the brand to a friend. ENPS measures how likely Pegatron employees would recommend working at Pegatron to a friend.
Net Promoter Score
50
NPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
27
eNPS Score
| 45% | Promoters |
|---|---|
| 37% | Passive |
| 18% | Detractors |
