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NPS
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PERFORMANCE Foodservice
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About PERFORMANCE Foodservice's Brand
See the Performance Foodservice difference Among its major competitors, PERFORMANCE Foodservice is ranked in 3rd place for NPS while Gordon Food Service is 1st, and US FOODS INC. is 2nd.
PERFORMANCE Foodservice Ranking
- #3 / 4 of its competitors
PERFORMANCE Foodservice NPS
PERFORMANCE Foodservice's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether PERFORMANCE Foodservice's customers would recommend using the product based on a scale of -100 to 100.
PERFORMANCE Foodservice Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
PERFORMANCE Foodservice NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 -100 | Oct 2022 | -100 |
Apr 2025 0 | Apr 2025 | 0 |
How Other Brands Compare
PERFORMANCE Foodservice is ranked third for NPS among its competitors. Gordon Food Service and US FOODS INC. come in first and second, with Sysco coming in at #4.
PERFORMANCE Foodservice |  Sysco |  US FOODS INC. |  Gordon Food Service | |
| Global Ranking | #- | #146 | #553 | #- |
| NPS | 0 | -15 | 5 | 29 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | - | $39.81B | $8.05B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
PERFORMANCE Foodservice NPS vs. Competitors
Compared to its competitors, PERFORMANCE Foodservice's NPS is rated right above Sysco, and is preceded by US FOODS INC..
| COMPANY | NPS Score | |
|---|---|---|
| Gordon Food Service | 29 |
| US FOODS INC. | 5 |
| PERFORMANCE Foodservice | 0 |
| Sysco | -15 |
 | Vistar | -39 |
Consumer vs. Employees
PERFORMANCE Foodservice scored a 0 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of PERFORMANCE Foodservice would recommend the brand to a friend. ENPS measures how likely PERFORMANCE Foodservice employees would recommend working at PERFORMANCE Foodservice to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
