96
NPS
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Perimeter 81
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About Perimeter 81 Brand
Perimeter 81 is a robust, yet easy to use, cloud-delivered secure network, that connects and protects all business resources and users. Among its major competitors, Perimeter 81 is ranked in 1st place for NPS while Palo Alto Networks is 2nd, and Zscaler is 3rd.
Brand at a Glance
100%
Customer Loyalty
4.3/5
Product Quality
4.3/5
Pricing
4.7/5
Customer Service
Perimeter 81 Ranking
- #1 / 4 of its competitors
Perimeter 81 NPS
Perimeter 81's Net Promoter Score (NPS) is a 96 with 97% Promoters, 2% Passives, and 1% Detractors. Net Promoter Score tracks whether Perimeter 81's customers would recommend using the product based on a scale of -100 to 100.
Perimeter 81 Overall NPS
| 97% | Promoters |
|---|---|
| 2% | Passives |
| 1% | Detractors |
Perimeter 81 NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 96 | Aug 2020 | 96 |
Jan 2022 96 | Jan 2022 | 96 |
Oct 2022 96 | Oct 2022 | 96 |
How Other Brands Compare
Perimeter 81 is ranked first for NPS among its competitors. Palo Alto Networks and Zscaler come in second and third, with Aviatrix coming in at #4.
Perimeter 81 |  Palo Alto Networks |  Zscaler |  Aviatrix | |
| Global Ranking | #- | #446 | #- | #- |
| NPS | 96 | 32 | 10 | -100 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $31.32B | $23.89B | $200.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Perimeter 81 NPS vs. Competitors
Compared to its competitors, Perimeter 81's NPS is rated right above Palo Alto Networks.
| COMPANY | NPS Score | |
|---|---|---|
| Perimeter 81 | 96 |
| Palo Alto Networks | 32 |
| Zscaler | 10 |
| Aviatrix | -100 |
Perimeter 81 Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Perimeter 81 users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Perimeter 81 Customer Loyalty vs. Competitors
Compared to its competitors, Perimeter 81's Customer Loyalty score is rated right above Palo Alto Networks.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Perimeter 81 | 100% |
| Palo Alto Networks | 82% |
| Zscaler | 77% |
| Aviatrix | N/A |
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Perimeter 81 Product Quality
4.3/5
Perimeter 81 has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
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Perimeter 81 Product Information
Perimeter 81 serves markets in the United States, Asia, Europe, Japan, Middle-East and Africa, Australia, Canada, and Germany. Perimeter 81 supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
Perimeter 81’s product quality score is a 4.3 out of 5 as rated by its users and customers.
- Website
- https://www.perimeter81.com/
- Company Size
- 11-50 Employees
Industry
Tech
Business Services
Enterprise
SaaS
Languages Supported
English
Product Type
IT Management Software
Network Security Software
Cybersecurity Software
VPN Software
Perimeter 81 Product Quality vs. Competitors
Compared to its competitors, Perimeter 81's Product Quality score is rated right above Palo Alto Networks.
| COMPANY | Product Quality Score | |
|---|---|---|
| Perimeter 81 | 4.3/5 |
| Palo Alto Networks | 3.9/5 |
| Zscaler | 3.7/5 |
| Aviatrix | 1.5/5 |
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Perimeter 81 Pricing
Perimeter 81 ROI & Value For Money
4.3/5
Perimeter 81 has a value for money and ROI score of 4.3 out of 5 stars rated by its users and customers.
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Perimeter 81 Pricing Plans
Perimeter 81 has a pricing structure that accommodates small, medium, and large businesses. Starting from $10/month, Perimeter 81 uses a subscription model and offers the following: Yearly subscription: $8/month/member and Contact Perimeter 81 for more information. For the users that are not ready to commit yet, Perimeter 81 also offers a free trial.
Who Uses Perimeter 81?
Small Businesses
Medium Businesses
Large Enterprises
Perimeter 81 Pricing vs. Competitors
Compared to its competitors, Perimeter 81's ROI score is rated right above Palo Alto Networks.
| COMPANY | Pricing Score | |
|---|---|---|
| Perimeter 81 | 4.3/5 |
| Palo Alto Networks | 3.8/5 |
| Zscaler | 3.6/5 |
| Aviatrix | 1.5/5 |
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Perimeter 81 Customer Satisfaction (CSAT)
Perimeter 81 Customer Satisfaction (CSAT) Score
100 / 100
Perimeter 81 has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Perimeter 81 Customer Satisfaction vs. Competitors
Compared to its competitors, Perimeter 81's Customer Satisfaction score is rated right above Palo Alto Networks.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Perimeter 81 | 100% |
| Palo Alto Networks | 73% |
| Zscaler | 63% |
| Aviatrix | 0% |
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Perimeter 81 Customer Service
4.7/5
Perimeter 81 has an overall Customer Service score of 4.7 out of 5 stars rated by its users and customers.
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About Perimeter 81's Customer Service
Address
Tel Aviv, Nachmani 26, 6579401 Israel
Website
https://www.perimeter81.com/
Phone Number
1 (917) 960-3763
Perimeter 81's Social Links
Perimeter 81 Customer Service vs. Competitors
Compared to its competitors, Perimeter 81's Customer Service score is rated right above Palo Alto Networks.
| COMPANY | Customer Service Score | |
|---|---|---|
| Perimeter 81 | 4.7/5 |
| Palo Alto Networks | 3.9/5 |
| Zscaler | 3.7/5 |
| Aviatrix | N/A |
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Sign Up for Brand Profile PRO to get the full Perimeter 81 Customer Service vs. Competitors data and gain insights into your customers today.
Perimeter 81 as an Employer
4.4/5
Perimeter 81 has a 4.4/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Perimeter 81 scored a 96 for Net Promoter Score and a 55 for Employee Net Promoter Score. NPS gauges how likely a customer of Perimeter 81 would recommend the brand to a friend. ENPS measures how likely Perimeter 81 employees would recommend working at Perimeter 81 to a friend.
Net Promoter Score
96
NPS Score
| 97% | Promoters |
|---|---|
| 2% | Passive |
| 1% | Detractors |
Employee Net Promoter Score
55
eNPS Score
| 70% | Promoters |
|---|---|
| 15% | Passive |
| 15% | Detractors |
