100
NPS
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Pioneer Lists
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About Pioneer Lists' Brand
We are one of the leading online marketing service providers offering various services like Data Appending, Email Marketing, List Building, Content Writing. Among its major competitors, Pioneer Lists is ranked in 1st place for NPS while ConvertKit is 2nd, and Klaviyo is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Pioneer Lists Ranking
- #1 / 4 of its competitors
Pioneer Lists NPS
Pioneer Lists's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Pioneer Lists's customers would recommend using the product based on a scale of -100 to 100.
Pioneer Lists Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Pioneer Lists NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2023 100 | Mar 2023 | 100 |
How Other Brands Compare
Pioneer Lists is ranked first for NPS among its competitors. ConvertKit and Klaviyo come in second and third, with MessageGears coming in at #4.
Pioneer Lists |  Klaviyo |  ConvertKit |  MessageGears | |
| Global Ranking | #- | #942 | #- | #- |
| NPS | 100 | 47 | 63 | 34 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Pioneer Lists NPS vs. Competitors
Compared to its competitors, Pioneer Lists's NPS is rated right above ConvertKit.
| COMPANY | NPS Score | |
|---|---|---|
| Pioneer Lists | 100 |
| ConvertKit | 63 |
| Klaviyo | 47 |
| MessageGears | 34 |
 | Pardot | 20 |
 | LocBox | N/A |
 | InfoUSA | -100 |
Pioneer Lists Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Pioneer Lists users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Pioneer Lists Customer Loyalty vs. Competitors
Compared to its competitors, Pioneer Lists's Customer Loyalty score is rated right above Pardot.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Pioneer Lists | 100% |
| Pardot | 100% |
| InfoUSA | 100% |
| Klaviyo | 76% |
| MessageGears | 68% |
| ConvertKit | N/A |
| LocBox | N/A |
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Pioneer Lists Product Quality
5/5
Pioneer Lists has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Pioneer Lists Product Information
Pioneer Lists’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.pioneerlists.com/
- Company Size
- 201-500 Employees
Industry
AdTech
Content
Small Business Services
Pioneer Lists Product Quality vs. Competitors
Compared to its competitors, Pioneer Lists's Product Quality score is rated right above ConvertKit.
| COMPANY | Product Quality Score | |
|---|---|---|
| Pioneer Lists | 5/5 |
| ConvertKit | 4.7/5 |
| Klaviyo | 4.1/5 |
| Pardot | 4.1/5 |
| MessageGears | 3.5/5 |
| InfoUSA | 1.5/5 |
| LocBox | N/A |
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Pioneer Lists Pricing
Pioneer Lists ROI & Value For Money
5/5
Pioneer Lists has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Pioneer Lists Pricing vs. Competitors
Compared to its competitors, Pioneer Lists's ROI score is rated right above ConvertKit.
| COMPANY | Pricing Score | |
|---|---|---|
| Pioneer Lists | 5/5 |
| ConvertKit | 4.4/5 |
| Klaviyo | 4.3/5 |
| Pardot | 3.8/5 |
| MessageGears | 3.5/5 |
| InfoUSA | 1.5/5 |
| LocBox | N/A |
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Pioneer Lists Customer Satisfaction (CSAT)
Pioneer Lists Customer Satisfaction (CSAT) Score
100 / 100
Pioneer Lists has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Pioneer Lists Customer Satisfaction vs. Competitors
Compared to its competitors, Pioneer Lists's Customer Satisfaction score is rated right above Pardot.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Pioneer Lists | 100% |
| Pardot | 100% |
| Klaviyo | 80% |
| MessageGears | 66% |
| ConvertKit | 0% |
| InfoUSA | 0% |
| LocBox | 0% |
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Pioneer Lists Customer Service
5/5
Pioneer Lists has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Pioneer Lists's Customer Service
Address
201 Mission Street, Suite 1200, San Francisco, California, 94105, San Francisco, CA 94105 United States of America
Website
http://www.pioneerlists.com/
Phone Number
+1 8885594666
Pioneer Lists Customer Service vs. Competitors
Compared to its competitors, Pioneer Lists's Customer Service score is rated right above ConvertKit.
| COMPANY | Customer Service Score | |
|---|---|---|
| Pioneer Lists | 5/5 |
| ConvertKit | 5/5 |
| Klaviyo | 3.9/5 |
| MessageGears | 3.5/5 |
| Pardot | 3.5/5 |
| InfoUSA | 1.5/5 |
| LocBox | N/A |
Unlock Pioneer Lists Customer Service vs. Competitors Data
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Pioneer Lists as an Employer
3.9/5
Pioneer Lists has a 3.9/5 stars for its overall company culture rated by their employees
top
15%
Consumer vs. Employees
Pioneer Lists scored a 100 for Net Promoter Score and a -50 for Employee Net Promoter Score. NPS gauges how likely a customer of Pioneer Lists would recommend the brand to a friend. ENPS measures how likely Pioneer Lists employees would recommend working at Pioneer Lists to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-50
eNPS Score
| 0% | Promoters |
|---|---|
| 50% | Passive |
| 50% | Detractors |
