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NPS
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PMC Group
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About PMC Group's Brand
Manufacturer and distributor of hydraulic systems and components. The company provides hydraulics, cylinders, valves, elector-mechanics, lubrication products. Among its major competitors, PMC Group is ranked in 4th place for NPS while Dow Chemical Company is 1st, and Axalta Coating Systems is 2nd.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
4.5/5
Pricing
4.5/5
Customer Service
PMC Group Ranking
- #3 / 4 of its competitors
PMC Group NPS
PMC Group's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether PMC Group's customers would recommend using the product based on a scale of -100 to 100.
PMC Group Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
PMC Group NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2021 0 | Mar 2021 | 0 |
How Other Brands Compare
PMC Group is ranked third for NPS among its competitors. Dow Chemical Company and Axalta Coating Systems come in first and second, with Ecolab coming in at #4.
PMC Group |  Dow Chemical Company |  Ecolab |  Axalta Coating Systems | |
| Global Ranking | #- | #196 | #- | #- |
| NPS | 0 | 27 | -7 | 16 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $68.56B | $62.04B | $6.66B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
PMC Group NPS vs. Competitors
Compared to its competitors, PMC Group's NPS is rated right above Ecolab, and is preceded by Chemtura Corporation.
| COMPANY | NPS Score | |
|---|---|---|
| Dow Chemical Company | 27 |
| Axalta Coating Systems | 16 |
 | Chemtura Corporation | 0 |
| PMC Group | 0 |
| Ecolab | -7 |
PMC Group Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of PMC Group users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
PMC Group Customer Loyalty vs. Competitors
Compared to its competitors, PMC Group's Customer Loyalty score is rated right above Dow Chemical Company , and is preceded by Chemtura Corporation.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Chemtura Corporation | 100% |
| PMC Group | 100% |
| Dow Chemical Company | 79% |
| Axalta Coating Systems | 77% |
| Ecolab | 77% |
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PMC Group Product Quality
4/5
PMC Group has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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PMC Group Product Information
PMC Group’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.pmc-g.com
- Company Size
- 501-1,000 Employees
PMC Group Product Quality vs. Competitors
Compared to its competitors, PMC Group's Product Quality score is rated right above Axalta Coating Systems, and is preceded by Chemtura Corporation.
| COMPANY | Product Quality Score | |
|---|---|---|
| Dow Chemical Company | 4.1/5 |
| Chemtura Corporation | 4/5 |
| PMC Group | 4/5 |
| Axalta Coating Systems | 3.6/5 |
| Ecolab | 3.3/5 |
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PMC Group Pricing
PMC Group ROI & Value For Money
4.5/5
PMC Group has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
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PMC Group Pricing vs. Competitors
Compared to its competitors, PMC Group's ROI score is rated right above Dow Chemical Company , and is preceded by Chemtura Corporation.
| COMPANY | Pricing Score | |
|---|---|---|
| Chemtura Corporation | 4.5/5 |
| PMC Group | 4.5/5 |
| Dow Chemical Company | 3.9/5 |
| Axalta Coating Systems | 3.8/5 |
| Ecolab | 3.1/5 |
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PMC Group Customer Service
4.5/5
PMC Group has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
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About PMC Group's Customer Service
Address
Drottninggatan 7, Helsingborg, 252 21
Website
http://www.pmc-g.com
PMC Group Customer Service vs. Competitors
Compared to its competitors, PMC Group's Customer Service score is rated right above Chemtura Corporation.
| COMPANY | Customer Service Score | |
|---|---|---|
| PMC Group | 4.5/5 |
| Chemtura Corporation | 4/5 |
| Dow Chemical Company | 3.9/5 |
| Axalta Coating Systems | 3.4/5 |
| Ecolab | 3.1/5 |
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PMC Group as an Employer
Consumer vs. Employees
PMC Group scored a 0 for Net Promoter Score and a 34 for Employee Net Promoter Score. NPS gauges how likely a customer of PMC Group would recommend the brand to a friend. ENPS measures how likely PMC Group employees would recommend working at PMC Group to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
34
eNPS Score
| 67% | Promoters |
|---|---|
| 0% | Passive |
| 33% | Detractors |
