9
NPS
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POWER Engineers
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About POWER Engineers' Brand
POWER Engineers is a global consulting engineering firm specializing in the delivery of integrated solutions. Among its major competitors, POWER Engineers is ranked in 2nd place for NPS while Burns & McDonnell is 1st, and Dewberry is 3rd.
Brand at a Glance
74%
Customer Loyalty
3.5/5
Product Quality
3.4/5
Pricing
3.4/5
Customer Service
POWER Engineers Ranking
- #2 / 4 of its competitors
POWER Engineers NPS
POWER Engineers's Net Promoter Score (NPS) is a 9 with 45% Promoters, 19% Passives, and 36% Detractors. Net Promoter Score tracks whether POWER Engineers's customers would recommend using the product based on a scale of -100 to 100.
POWER Engineers Overall NPS
| 45% | Promoters |
|---|---|
| 19% | Passives |
| 36% | Detractors |
POWER Engineers NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2022 0 | Nov 2022 | 0 |
Dec 2022 50 | Dec 2022 | 50 |
Apr 2023 66 | Apr 2023 | 66 |
Sep 2023 25 | Sep 2023 | 25 |
Nov 2023 40 | Nov 2023 | 40 |
Dec 2023 49 | Dec 2023 | 49 |
Jan 2024 29 | Jan 2024 | 29 |
Feb 2024 25 | Feb 2024 | 25 |
Aug 2024 33 | Aug 2024 | 33 |
Jan 2025 20 | Jan 2025 | 20 |
Sep 2025 9 | Sep 2025 | 9 |
How Other Brands Compare
POWER Engineers is ranked second for NPS among its competitors. Burns & McDonnell and Dewberry come in first and third, with Sweco coming in at #4.
POWER Engineers |  Burns & McDonnell |  Dewberry |  Sweco | |
| Global Ranking | #- | #829 | #- | #- |
| NPS | 9 | 43 | -55 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
POWER Engineers NPS by Ethnicity
POWER Engineers's NPS was rated -34 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -34 | Caucasian | -34 |
POWER Engineers NPS vs. Competitors
Compared to its competitors, POWER Engineers's NPS is rated right above EPG, and is preceded by Burns & McDonnell.
| COMPANY | NPS Score | |
|---|---|---|
| Burns & McDonnell | 43 |
| POWER Engineers | 9 |
 | EPG | N/A |
 | Environmental Consultants | N/A |
| Dewberry | -55 |
| Sweco | -100 |
POWER Engineers Customer Loyalty
74%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
74% of POWER Engineers users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
POWER Engineers Customer Loyalty Score by Ethnicity
POWER Engineers's Customer Loyalty score was rated 70% by Caucasian customers on Comparably.
% who answered "Yes"
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70
out of 100
Caucasian
POWER Engineers Customer Loyalty vs. Competitors
Compared to its competitors, POWER Engineers's Customer Loyalty score is rated right above Dewberry, and is preceded by Burns & McDonnell.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Burns & McDonnell | 82% |
| POWER Engineers | 74% |
| Dewberry | 66% |
| Sweco | 10% |
| EPG | N/A |
| Environmental Consultants | N/A |
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POWER Engineers Product Quality
3.5/5
POWER Engineers has an overall Product Quality score of 3.5 out of 5 stars rated by its users and customers.
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POWER Engineers Product Information
POWER Engineers’s product quality score is a 3.5 out of 5 as rated by its users and customers.
- Website
- http://www.powereng.com/
- Company Size
- 5,001-10,000 Employees
Industry
Tech
Professional Services
Quick Insights into POWER Engineers Product Quality
POWER Engineers's Product Quality score was rated highest by Caucasian customers.
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Ranked POWER Engineers Product Quality the Highest
POWER Engineers Product Quality Score by Ethnicity
POWER Engineers's Product Quality score was rated 2.6 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of POWER Engineers.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.6 | Caucasian | 2.6 |
POWER Engineers Product Quality vs. Competitors
Compared to its competitors, POWER Engineers's Product Quality score is rated right above Dewberry, and is preceded by Burns & McDonnell.
| COMPANY | Product Quality Score | |
|---|---|---|
| Burns & McDonnell | 4.1/5 |
| POWER Engineers | 3.5/5 |
| Dewberry | 3.2/5 |
| Sweco | 1.5/5 |
| EPG | N/A |
| Environmental Consultants | N/A |
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POWER Engineers Pricing
POWER Engineers ROI & Value For Money
3.4/5
POWER Engineers has a value for money and ROI score of 3.4 out of 5 stars rated by its users and customers.
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Quick Insights into POWER Engineers ROI
POWER Engineers's ROI score was rated highest by Caucasian customers.
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Ranked POWER Engineers ROI the Highest
POWER Engineers ROI Score by Ethnicity
POWER Engineers's ROI score was rated 2.6 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of POWER Engineers.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.6 | Caucasian | 2.6 |
POWER Engineers Pricing vs. Competitors
Compared to its competitors, POWER Engineers's ROI score is rated right above Dewberry, and is preceded by Burns & McDonnell.
| COMPANY | Pricing Score | |
|---|---|---|
| Burns & McDonnell | 4.2/5 |
| POWER Engineers | 3.4/5 |
| Dewberry | 3.1/5 |
| Sweco | 1.5/5 |
| EPG | N/A |
| Environmental Consultants | N/A |
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POWER Engineers Customer Satisfaction (CSAT)
POWER Engineers Customer Satisfaction (CSAT) Score
76 / 100
POWER Engineers has an overall Customer Satisfaction score of 76 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
38%
Satisfied
38%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
0%
Very Dissatisfied
11%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into POWER Engineers Customer Satisfaction
POWER Engineers's Customer Satisfaction score was rated highest by Caucasian customers.
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Ranked POWER Engineers Customer Satisfaction the Highest
POWER Engineers Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
POWER Engineers' Customer Satisfaction (CSAT) score was rated 34% according to Caucasian users and customers.
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34 / 100
Very Satisfied
34%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
33%
POWER Engineers Customer Satisfaction vs. Competitors
Compared to its competitors, POWER Engineers's Customer Satisfaction score is rated right above Burns & McDonnell.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| POWER Engineers | 74% |
| Burns & McDonnell | 71% |
| Dewberry | 40% |
| Sweco | 0% |
| EPG | 0% |
| Environmental Consultants | 0% |
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POWER Engineers Customer Service
3.4/5
POWER Engineers has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
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About POWER Engineers's Customer Service
Address
3940 Glenbrook Drive, Hailey, ID 83333
Website
http://www.powereng.com/
Phone Number
208-788-3456
Quick Insights into POWER Engineers Customer Service
POWER Engineers's Customer Service score was rated highest by Caucasian customers.
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Ranked POWER Engineers Customer Service the Highest
POWER Engineers Customer Service Score by Ethnicity
POWER Engineers's Customer Service score was rated 2.6 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of POWER Engineers.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2.6 | Caucasian | 2.6 |
POWER Engineers Customer Service vs. Competitors
Compared to its competitors, POWER Engineers's Customer Service score is rated right above Dewberry, and is preceded by Burns & McDonnell.
| COMPANY | Customer Service Score | |
|---|---|---|
| Burns & McDonnell | 4.2/5 |
| POWER Engineers | 3.4/5 |
| Dewberry | 3.4/5 |
| Sweco | 1.5/5 |
| EPG | N/A |
| Environmental Consultants | N/A |
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POWER Engineers as an Employer
4.3/5
POWER Engineers has a 4.3/5 stars for its overall company culture rated by their employees
top
35%
Consumer vs. Employees
POWER Engineers scored a 9 for Net Promoter Score and a 40 for Employee Net Promoter Score. NPS gauges how likely a customer of POWER Engineers would recommend the brand to a friend. ENPS measures how likely POWER Engineers employees would recommend working at POWER Engineers to a friend.
Net Promoter Score
9
NPS Score
| 45% | Promoters |
|---|---|
| 19% | Passive |
| 36% | Detractors |
Employee Net Promoter Score
40
eNPS Score
| 60% | Promoters |
|---|---|
| 20% | Passive |
| 20% | Detractors |
