-51
NPS
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PRODEGE, LLC
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About PRODEGE, LLC's Brand
Among its major competitors, PRODEGE, LLC is ranked in 5th place for NPS while Blueboard is 1st, and Amazon is 2nd.Their current valuation is $200.00M
Brand at a Glance
64%
Customer Loyalty
2.8/5
Product Quality
2.8/5
Pricing
2.3/5
Customer Service
PRODEGE, LLC Ranking
- #3 / 4 of its competitors
PRODEGE, LLC NPS
PRODEGE, LLC's Net Promoter Score (NPS) is a -51 with 16% Promoters, 17% Passives, and 67% Detractors. Net Promoter Score tracks whether PRODEGE, LLC's customers would recommend using the product based on a scale of -100 to 100.
PRODEGE, LLC Overall NPS
| 16% | Promoters |
|---|---|
| 17% | Passives |
| 67% | Detractors |
PRODEGE, LLC NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2021 -80 | Apr 2021 | -80 |
Sep 2021 -83 | Sep 2021 | -83 |
Apr 2022 -71 | Apr 2022 | -71 |
Jun 2022 -50 | Jun 2022 | -50 |
Jul 2022 -55 | Jul 2022 | -55 |
Sep 2022 -60 | Sep 2022 | -60 |
Oct 2022 -63 | Oct 2022 | -63 |
Mar 2023 -54 | Mar 2023 | -54 |
Sep 2023 -57 | Sep 2023 | -57 |
Apr 2024 -60 | Apr 2024 | -60 |
Aug 2024 -54 | Aug 2024 | -54 |
Oct 2024 -51 | Oct 2024 | -51 |
How Other Brands Compare
PRODEGE, LLC is ranked third for NPS among its competitors. Amazon and Moody's Corporation come in first and second, with BCB Bancorp coming in at #4. Among those competitors, it is the third most valued company behind Amazon.
PRODEGE, LLC |  Amazon |  Moody's Corporation |  BCB Bancorp | |
| Global Ranking | #- | #9 | #- | #- |
| NPS | -51 | 49 | 4 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $200.00M | $1.64T | $57.33B | $178.71M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
PRODEGE, LLC NPS by Gender
PRODEGE, LLC's NPS was rated -20 by Female customers on Comparably.
Female
-20
PRODEGE, LLC's NPS was rated -20 by Female customers on Comparably.
40%
Promoters
0%
Passives
60%
Detractors
Male
N/A
PRODEGE, LLC's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
PRODEGE, LLC NPS by Ethnicity
PRODEGE, LLC's NPS was rated -34 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -34 | Caucasian | -34 |
PRODEGE, LLC NPS by Usage
PRODEGE, LLC's NPS was rated the highest by customers who have used PRODEGE, LLC's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years -50 | 2 to 5 Years | -50 |
5 to 10 Years -34 | 5 to 10 Years | -34 |
PRODEGE, LLC NPS vs. Competitors
Compared to its competitors, PRODEGE, LLC's NPS is rated right below Fond.
| COMPANY | NPS Score | |
|---|---|---|
 | Blueboard | 52 |
| Amazon | 49 |
| Moody's Corporation | 4 |
| Fond | 0 |
| PRODEGE, LLC | -51 |
PRODEGE, LLC Customer Loyalty
64%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
64% of PRODEGE, LLC users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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PRODEGE, LLC Customer Loyalty Score by Gender
PRODEGE, LLC's Customer Loyalty score was rated 64 by Female customers on Comparably.
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Female
64%
Yes
Male
N/A
Yes
PRODEGE, LLC Customer Loyalty Score by Ethnicity
PRODEGE, LLC's Customer Loyalty score was rated 100% by Caucasian customers on Comparably.
% who answered "Yes"
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100
out of 100
Caucasian
PRODEGE, LLC Customer Loyalty Score by Usage
PRODEGE, LLC's Customer Loyalty score was rated the highest by customers who have used PRODEGE, LLC's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
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PRODEGE, LLC Customer Loyalty Score by Industry
PRODEGE, LLC's Customer Loyalty score was rated 40% by Tech industry customers.
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PRODEGE, LLC Customer Loyalty vs. Competitors
Compared to its competitors, PRODEGE, LLC's Customer Loyalty score is rated right above Blueboard, and is preceded by Moody's Corporation.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Fond | 100% |
| Amazon | 89% |
| Moody's Corporation | 72% |
| PRODEGE, LLC | 64% |
| Blueboard | 54% |
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PRODEGE, LLC Product Quality
2.8/5
PRODEGE, LLC has an overall Product Quality score of 2.8 out of 5 stars rated by its users and customers.
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PRODEGE, LLC Product Information
PRODEGE, LLC’s product quality score is a 2.8 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated PRODEGE, LLC's product the highest.
- Website
- http://www.prodege.com/
- Company Size
- 201-500 Employees
Industry
Tech
AdTech
Media
Quick Insights into PRODEGE, LLC Product Quality
PRODEGE, LLC's Product Quality score was rated highest by Caucasian customers, and rated lowest by customers who have used PRODEGE, LLC's products/services for 5 to 10 Years.
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Ranked PRODEGE, LLC Product Quality the Highest
Ranked PRODEGE, LLC Product Quality the Lowest
PRODEGE, LLC Product Quality Score by Gender
PRODEGE, LLC's Product Quality score was rated 2.5 by Female customers on Comparably.
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Female
2.5/5
Male
N/A
PRODEGE, LLC Product Quality Score by Ethnicity
PRODEGE, LLC's Product Quality score was rated 3.5 stars by Caucasian customers on Comparably.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.5 | Caucasian | 3.5 |
PRODEGE, LLC Product Quality Score by Usage
PRODEGE, LLC's Product Quality score was rated the highest by customers who have used PRODEGE, LLC's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
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PRODEGE, LLC Product Quality Score by Industry
PRODEGE, LLC's Product Quality score was rated 2.3 stars by Tech industry customers.
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PRODEGE, LLC Product Quality vs. Competitors
Compared to its competitors, PRODEGE, LLC's Product Quality score is rated right below Moody's Corporation.
| COMPANY | Product Quality Score | |
|---|---|---|
| Amazon | 4.2/5 |
| Blueboard | 4.2/5 |
| Fond | 3.7/5 |
| Moody's Corporation | 2.9/5 |
| PRODEGE, LLC | 2.8/5 |
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PRODEGE, LLC Pricing
PRODEGE, LLC ROI & Value For Money
2.8/5
PRODEGE, LLC has a value for money and ROI score of 2.8 out of 5 stars rated by its users and customers.
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PRODEGE, LLC Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into PRODEGE, LLC ROI
PRODEGE, LLC's ROI score was rated highest by Caucasian customers, and rated lowest by customers who have used PRODEGE, LLC's products/services for 5 to 10 Years.
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Ranked PRODEGE, LLC ROI the Highest
Ranked PRODEGE, LLC ROI the Lowest
PRODEGE, LLC ROI Score by Gender
PRODEGE, LLC's ROI score was rated 2.6 by Female customers on Comparably.
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Female
2.6/5
Male
N/A
PRODEGE, LLC ROI Score by Ethnicity
PRODEGE, LLC's ROI score was rated 2.8 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of PRODEGE, LLC.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.8 | Caucasian | 2.8 |
PRODEGE, LLC ROI Score by Usage
PRODEGE, LLC's ROI score was rated the highest by customers who have used PRODEGE, LLC's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
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PRODEGE, LLC ROI Score by Industry
PRODEGE, LLC's ROI score was rated 2.5 stars by Tech industry customers.
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PRODEGE, LLC Pricing vs. Competitors
Compared to its competitors, PRODEGE, LLC's ROI score is rated right below Moody's Corporation.
| COMPANY | Pricing Score | |
|---|---|---|
| Amazon | 4.1/5 |
| Fond | 4/5 |
| Blueboard | 3.9/5 |
| Moody's Corporation | 3/5 |
| PRODEGE, LLC | 2.8/5 |
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PRODEGE, LLC Customer Satisfaction (CSAT)
PRODEGE, LLC Customer Satisfaction (CSAT) Score
54 / 100
PRODEGE, LLC has an overall Customer Satisfaction score of 54 rated by its users and customers.
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Very Satisfied
27%
Satisfied
27%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
10%
Very Dissatisfied
36%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into PRODEGE, LLC Customer Satisfaction
PRODEGE, LLC's Customer Satisfaction score was rated highest by Female customers.
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Ranked PRODEGE, LLC Customer Satisfaction the Highest
PRODEGE, LLC Customer Satisfaction Score by Gender
PRODEGE, LLC's Customer Satisfaction score was rated 67 by Female customers on Comparably.
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67 / 100
FemaleVery Satisfied | 67% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 33% |
PRODEGE, LLC Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
PRODEGE, LLC's Customer Satisfaction (CSAT) score was rated 33% according to Caucasian users and customers.
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33 / 100
Very Satisfied
33%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
34%
Very Dissatisfied
33%
PRODEGE, LLC Customer Satisfaction Score by Usage
PRODEGE, LLC's Customer Satisfaction score was rated 33 points by customers who have used PRODEGE, LLC's products/services for 2 to 5 Years.
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PRODEGE, LLC Customer Satisfaction vs. Competitors
Compared to its competitors, PRODEGE, LLC's Customer Satisfaction score is rated right above Moody's Corporation, and is preceded by Blueboard.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Amazon | 84% |
| Blueboard | 67% |
| PRODEGE, LLC | 54% |
| Moody's Corporation | 50% |
| Fond | 0% |
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PRODEGE, LLC Customer Service
2.3/5
PRODEGE, LLC has an overall Customer Service score of 2.3 out of 5 stars rated by its users and customers.
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About PRODEGE, LLC's Customer Service
Address
100 N. Sepulveda Blvd., El Segundo, CA 90245
Website
http://www.prodege.com/
Phone Number
310-437-8189
Quick Insights into PRODEGE, LLC Customer Service
PRODEGE, LLC's Customer Service score was rated highest by Female customers, and rated lowest by customers who have used PRODEGE, LLC's products/services for 2 to 5 Years.
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Ranked PRODEGE, LLC Customer Service the Highest
Ranked PRODEGE, LLC Customer Service the Lowest
PRODEGE, LLC Customer Service Score by Gender
PRODEGE, LLC's Customer Service score was rated 2.5 by Female customers on Comparably.
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Female
2.5/5
Male
N/A
PRODEGE, LLC Customer Service Score by Ethnicity
PRODEGE, LLC's Customer Service score was rated 2 stars by Caucasian customers on Comparably.
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0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2 | Caucasian | 2 |
PRODEGE, LLC Customer Service Score by Usage
PRODEGE, LLC's Customer Service score was rated the highest by customers who have used PRODEGE, LLC's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
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PRODEGE, LLC Customer Service Score by Industry
PRODEGE, LLC's Customer Service score was rated 2.3 stars by Tech industry customers.
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PRODEGE, LLC Customer Service vs. Competitors
Compared to its competitors, PRODEGE, LLC's Customer Service score is rated right below Blueboard.
| COMPANY | Customer Service Score | |
|---|---|---|
| Fond | 5/5 |
| Amazon | 4.2/5 |
| Moody's Corporation | 3.1/5 |
| Blueboard | 2.7/5 |
| PRODEGE, LLC | 2.3/5 |
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PRODEGE, LLC as an Employer
4.0/5
PRODEGE, LLC has a 4.0/5 stars for its overall company culture rated by their employees
top
30%
Consumer vs. Employees
PRODEGE, LLC scored a -51 for Net Promoter Score and a -4 for Employee Net Promoter Score. NPS gauges how likely a customer of PRODEGE, LLC would recommend the brand to a friend. ENPS measures how likely PRODEGE, LLC employees would recommend working at PRODEGE, LLC to a friend.
Net Promoter Score
-51
NPS Score
| 16% | Promoters |
|---|---|
| 17% | Passive |
| 67% | Detractors |
Employee Net Promoter Score
-4
eNPS Score
| 38% | Promoters |
|---|---|
| 20% | Passive |
| 42% | Detractors |
