-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Protect America
Marketing or Exec? Claim Your Free Account
About Protect America's Brand
Protecting homes and families since 1992. Among its major competitors, Protect America is ranked in 5th place for NPS while Security Company is 1st, and GeoArm is 2nd.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
2/5
Pricing
2/5
Customer Service
Protect America Ranking
- #4 / 4 of its competitors
Protect America NPS
Protect America's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Protect America's customers would recommend using the product based on a scale of -100 to 100.
Protect America Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Protect America NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 -100 | Oct 2022 | -100 |
How Other Brands Compare
Protect America is ranked #4 for NPS among its competitors. Security Company and Alarm.com come in first and second, with Vector Security coming in at third.
Protect America |  Alarm.com |  Vector Security |  Security Company | |
| Global Ranking | #- | #620 | #- | #- |
| NPS | -100 | 13 | 0 | 100 |
| Valuation Updated every 24 hours for public companies | - | $4.34B | $2.17B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Protect America NPS vs. Competitors
Compared to its competitors, Protect America's NPS is rated right below Vector Security.
| COMPANY | NPS Score | |
|---|---|---|
| Security Company | 100 |
 | GeoArm | 100 |
| Alarm.com | 13 |
| Vector Security | 0 |
| Protect America | -100 |
Protect America Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Protect America users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Protect America Customer Loyalty vs. Competitors
Compared to its competitors, Protect America's Customer Loyalty score is rated right above Alarm.com, and is preceded by GeoArm.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Security Company | 100% |
| GeoArm | 100% |
| Protect America | 100% |
| Alarm.com | 78% |
| Vector Security | 74% |
Unlock Protect America Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Protect America Customer Loyalty vs. Competitors data and gain insights into your customers today.
Protect America Product Quality
1.5/5
Protect America has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Protect America's overall Product Quality score rated by its users and customers.
Protect America Product Information
Protect America’s product quality score is a 1.5 out of 5 as rated by its users and customers.
Industry
Tech
Business Services
Enterprise
Government & Legal
Hardware and Devices
SaaS
Protect America Product Quality vs. Competitors
Compared to its competitors, Protect America's Product Quality score is rated right below Vector Security.
| COMPANY | Product Quality Score | |
|---|---|---|
| GeoArm | 5/5 |
| Security Company | 4/5 |
| Alarm.com | 3.8/5 |
| Vector Security | 3/5 |
| Protect America | 1.5/5 |
Unlock Protect America Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Protect America Product Quality vs. Competitors data and gain insights into your customers today.
Protect America Pricing
Protect America ROI & Value For Money
2/5
Protect America has a value for money and ROI score of 2 out of 5 stars rated by its users and customers.
Sign Up to unlock Protect America's overall ROI score rated by its users and customers.
Protect America Pricing vs. Competitors
Compared to its competitors, Protect America's ROI score is rated right below Vector Security.
| COMPANY | Pricing Score | |
|---|---|---|
| GeoArm | 5/5 |
| Security Company | 4/5 |
| Alarm.com | 3.7/5 |
| Vector Security | 3.1/5 |
| Protect America | 2/5 |
Unlock Protect America ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Protect America ROI vs. Competitors data and gain insights into your customers today.
Protect America Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
100%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Protect America Customer Satisfaction vs. Competitors
Compared to its competitors, Protect America's Customer Satisfaction score is rated right below Vector Security.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Security Company | 100% |
| GeoArm | 100% |
| Alarm.com | 67% |
| Vector Security | 50% |
| Protect America | 0% |
Unlock Protect America Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Protect America Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Protect America Customer Service
2/5
Protect America has an overall Customer Service score of 2 out of 5 stars rated by its users and customers.
Sign Up to unlock Protect America's overall Customer Service score rated by its users and customers.
About Protect America's Customer Service
Address
3800 Quick Hill Rd, Building 100, Austin, TX
Website
http://www.protectamerica.com
Protect America Customer Service vs. Competitors
Compared to its competitors, Protect America's Customer Service score is rated right below Vector Security.
| COMPANY | Customer Service Score | |
|---|---|---|
| GeoArm | 5/5 |
| Security Company | 4/5 |
| Alarm.com | 3.7/5 |
| Vector Security | 3/5 |
| Protect America | 2/5 |
Unlock Protect America Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Protect America Customer Service vs. Competitors data and gain insights into your customers today.
Consumer vs. Employees
Protect America scored a -100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Protect America would recommend the brand to a friend. ENPS measures how likely Protect America employees would recommend working at Protect America to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
