52
NPS
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Rain
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About Rain's Brand
Rajasthan Angel Investor Network is a group of Angel investors in Jaipur interested in investing in early stage businesses. Among its major competitors, Rain is ranked in 1st place for NPS while Randall Reilly is 2nd, and ZoomInfo is 3rd.
Brand at a Glance
3.7/5
Product Quality
3.8/5
Pricing
3.7/5
Customer Service
Rain Ranking
- #1 / 4 of its competitors
Rain NPS
Rain's Net Promoter Score (NPS) is a 52 with 69% Promoters, 14% Passives, and 17% Detractors. Net Promoter Score tracks whether Rain's customers would recommend using the product based on a scale of -100 to 100.
Rain Overall NPS
| 69% | Promoters |
|---|---|
| 14% | Passives |
| 17% | Detractors |
Rain NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 50 | Aug 2020 | 50 |
How Other Brands Compare
Rain is ranked first for NPS among its competitors. Randall Reilly and ZoomInfo come in second and third, with Integrate coming in at #4.
Rain |  ZoomInfo |  Integrate |  Randall Reilly | |
| Global Ranking | #- | #81 | #- | #- |
| NPS | 52 | 24 | 0 | 25 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $4.89B | $200.00M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Rain NPS by Usage
Rain's NPS was rated the highest by customers who have used Rain's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 57 | 1 to 2 Years | 57 |
5 to 10 Years 70 | 5 to 10 Years | 70 |
Rain Product Quality
3.7/5
Rain has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
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Rain Product Information
Rain serves markets in the United States and Canada. Rain supports Web devices and offers products for small and medium sized businesses.
Rain’s product quality score is a 3.7 out of 5 as rated by its users and customers.
- Website
- https://www.rainpos.com/
- Company Size
- 51-200 Employees
Languages Supported
English
Product Type
Point of Sale (POS) Software
eCommerce Software
Inventory Management Software
Retail Management Software
Retail Store Software
Retail POS System Software
Rain Product Quality vs. Competitors
Compared to its competitors, Rain's Product Quality score is rated right above Randall Reilly, and is preceded by ZoomInfo.
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Rain Pricing
Rain ROI & Value For Money
3.8/5
Rain has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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Rain Pricing Plans
Rain has a pricing structure that accommodates small and medium businesses.
Who Uses Rain?
Small Businesses
Medium Businesses
Rain Pricing vs. Competitors
Compared to its competitors, Rain's ROI score is rated right above Randall Reilly.
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VS
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Rain Customer Service
3.7/5
Rain has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Rain's Customer Service
Website
https://www.rainpos.com/
Rain Customer Service vs. Competitors
Compared to its competitors, Rain's Customer Service score is rated right above ZoomInfo, and is preceded by Randall Reilly.
Unlock Rain Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Rain Customer Service vs. Competitors data and gain insights into your customers today.
Consumer vs. Employees
Rain scored a 52 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Rain would recommend the brand to a friend. ENPS measures how likely Rain employees would recommend working at Rain to a friend.
Net Promoter Score
52
NPS Score
| 69% | Promoters |
|---|---|
| 14% | Passive |
| 17% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
