0
NPS
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Brand Page
Rinse
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About Rinse's Brand
An exclusive community for connecting portfolios and photography Among its major competitors, Rinse is ranked in 3rd place for NPS while HouseCall is 1st, and LinkedIn is 2nd.Their current valuation is $70.00M
Brand at a Glance
10%
Customer Loyalty
3.7/5
Product Quality
4.2/5
Pricing
4/5
Customer Service
Rinse Ranking
- #3 / 4 of its competitors
Rinse NPS
Rinse's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Rinse's customers would recommend using the product based on a scale of -100 to 100.
Rinse Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
Rinse NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2020 -100 | Oct 2020 | -100 |
Nov 2022 0 | Nov 2022 | 0 |
How Other Brands Compare
Rinse is ranked third for NPS among its competitors. HouseCall and LinkedIn come in first and second, with Dote Shopping coming in at #4. Among those competitors, it is the third most valued company.
Rinse |  LinkedIn |  Dote Shopping |  HouseCall | |
| Global Ranking | #- | #29 | #- | #- |
| NPS | 0 | 33 | - | 80 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $70.00M | - | $60.00M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Rinse Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Rinse users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Rinse Customer Loyalty vs. Competitors
Compared to its competitors, Rinse's Customer Loyalty score is rated right above Washio, and is preceded by HouseCall.
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Rinse Product Quality
3.7/5
Rinse has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
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Rinse Product Information
Rinse’s product quality score is a 3.7 out of 5 as rated by its users and customers.
- Website
- http://rinse.io/
- Company Size
- 1-10 Employees
Industry
Tech
Consumer Services
Media
Sports & Entertainment
Rinse Product Quality vs. Competitors
Compared to its competitors, Rinse's Product Quality score is rated right above 500px, and is preceded by LinkedIn.
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Rinse Pricing
Rinse ROI & Value For Money
4.2/5
Rinse has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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Rinse Pricing vs. Competitors
Compared to its competitors, Rinse's ROI score is rated right above LinkedIn, and is preceded by HouseCall.
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Rinse Customer Satisfaction (CSAT)
Rinse Customer Satisfaction (CSAT) Score
100 / 100
Rinse has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Rinse Customer Satisfaction vs. Competitors
Compared to its competitors, Rinse's Customer Satisfaction score is rated right above LinkedIn, and is preceded by HouseCall.
Unlock Rinse Customer Satisfaction vs. Competitors Data
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Rinse Customer Service
4/5
Rinse has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About Rinse's Customer Service
Address
San Francisco, CA
Website
http://rinse.io/
Rinse Customer Service vs. Competitors
Compared to its competitors, Rinse's Customer Service score is rated right above LinkedIn, and is preceded by HouseCall.
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Consumer vs. Employees
Rinse scored a 0 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Rinse would recommend the brand to a friend. ENPS measures how likely Rinse employees would recommend working at Rinse to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
