64
NPS
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Salesnet
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About Salesnet's Brand
Salesnet was founded in 1999 Among its major competitors, Salesnet is ranked in 1st place for NPS while Salesforce is 2nd, and HubSpot is 3rd.
Brand at a Glance
3.8/5
Product Quality
5/5
Pricing
5/5
Customer Service
Salesnet Ranking
- #1 / 4 of its competitors
Salesnet NPS
Salesnet's Net Promoter Score (NPS) is a 64 with 76% Promoters, 12% Passives, and 12% Detractors. Net Promoter Score tracks whether Salesnet's customers would recommend using the product based on a scale of -100 to 100.
Salesnet Overall NPS
| 76% | Promoters |
|---|---|
| 12% | Passives |
| 12% | Detractors |
Salesnet NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 64 | Aug 2020 | 64 |
How Other Brands Compare
Salesnet is ranked first for NPS among its competitors. Salesforce and HubSpot come in second and third, with Zoho Corporation coming in at #4.
Salesnet |  HubSpot |  Zoho Corporation |  Salesforce | |
| Global Ranking | #- | #224 | #476 | #- |
| NPS | 64 | 35 | 1 | 36 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | Neutral |
| Valuation Updated every 24 hours for public companies | - | $22.51B | $1.84M | $201.44B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Salesnet NPS vs. Competitors
Compared to its competitors, Salesnet's NPS is rated right above Salesforce.
| COMPANY | NPS Score | |
|---|---|---|
| Salesnet | 64 |
| Salesforce | 36 |
| HubSpot | 35 |
| Zoho Corporation | 1 |
Salesnet Product Quality
3.8/5
Salesnet has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
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Salesnet Product Information
Salesnet serves markets in the United States. Salesnet supports Web devices and offers products for small sized businesses.
Salesnet’s product quality score is a 3.8 out of 5 as rated by its users and customers.
- Company Size
- 11-50 Employees
Industry
Tech
Business Services
Enterprise
SaaS
Languages Supported
English
Product Type
CRM Software
Lead Management Software
Sales Force Automation Software
Contact Management Software
Predictive Lead Scoring Software
Salesnet Product Quality vs. Competitors
Compared to its competitors, Salesnet's Product Quality score is rated right above Zoho Corporation, and is preceded by Salesforce.
| COMPANY | Product Quality Score | |
|---|---|---|
| HubSpot | 4.2/5 |
| Salesforce | 4/5 |
| Salesnet | 3.8/5 |
| Zoho Corporation | 3.3/5 |
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Salesnet Pricing
Salesnet ROI & Value For Money
5/5
Salesnet has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Salesnet Pricing Plans
Salesnet has a pricing structure that accommodates small businesses. Starting from $25/month, Salesnet uses a subscription model and offers the following: Express: $25 per user, per month - for up to 5 users. and Professional: $50 per user, per month..
Who Uses Salesnet?
Small Businesses
Salesnet Pricing vs. Competitors
Compared to its competitors, Salesnet's ROI score is rated right above Salesforce.
| COMPANY | Pricing Score | |
|---|---|---|
| Salesnet | 5/5 |
| Salesforce | 4/5 |
| HubSpot | 4/5 |
| Zoho Corporation | 3.3/5 |
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Salesnet Customer Service
5/5
Salesnet has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Salesnet's overall Customer Service score rated by its users and customers.
About Salesnet's Customer Service
Address
6340 Sugarloaf Parkway Suite 200, Duluth, GA
Website
https://www.oracle.com/index.html
Phone Number
(866)732-8632
Salesnet Customer Service vs. Competitors
Compared to its competitors, Salesnet's Customer Service score is rated right above HubSpot.
| COMPANY | Customer Service Score | |
|---|---|---|
| Salesnet | 5/5 |
| HubSpot | 4.1/5 |
| Salesforce | 4/5 |
| Zoho Corporation | 3.2/5 |
Unlock Salesnet Customer Service vs. Competitors Data
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Consumer vs. Employees
Salesnet scored a 64 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Salesnet would recommend the brand to a friend. ENPS measures how likely Salesnet employees would recommend working at Salesnet to a friend.
Net Promoter Score
64
NPS Score
| 76% | Promoters |
|---|---|
| 12% | Passive |
| 12% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
