

Sensyne Health is a UK clinical AI company which accelerates the research, discovery and development of new medicines. Our mission is to improve patient care through the analysis of real-world evidence, using large databases of anonymised patient data in collaboration with health systems such as the NHS. Our two divisions – Life Sciences and Healthcare - work jointly towards connecting patients, clinicians and researchers to help healthcare professionals deliver better patient care, while curating vital data to support the next generation of medical research. In healthcare, Sensyne delivers remote patient monitoring and real time decision making systems for healthcare organisations and their patients. In Life Sciences, Sensyne analyses large complex anonymized data sets to help pharmaceutical and biotechnology companies accelerate the development of new medicines. Among its major competitors, Sensyne Health is ranked in 2nd place for NPS while Huma.ai is 1st, and Google is 3rd.
Sensyne Health's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Sensyne Health's customers would recommend using the product based on a scale of -100 to 100.
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
| Summary | Date | Score |
|---|---|---|
Jul 2021 100 | Jul 2021 | 100 |
Sensyne Health is ranked first for NPS among its competitors. Google and Omada Health come in second and third, with Pear Therapeutics coming in at #4.
![]() Sensyne Health | ![]() Google | ![]() Omada Health | ![]() Pear Therapeutics | |
| Global Ranking | #- | #8 | #- | #- |
| NPS | 100 | 42 | 3 | -100 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $1.42T | $600.00M | $400.00M |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Compared to its competitors, Sensyne Health's NPS is rated right above Google, and is preceded by Huma.ai.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Huma.ai | 100 |
![]() | Sensyne Health | 100 |
![]() | 42 | |
![]() | Health Catalyst | 22 |
![]() | Omada Health | 3 |
![]() | Numerate | N/A |
![]() | Babylon | N/A |
![]() | OWKIN | N/A |
![]() | Optum Health & Technology Australia Pty Limited | N/A |
![]() | Pear Therapeutics | -100 |
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Sensyne Health users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Compared to its competitors, Sensyne Health's Customer Loyalty score is rated right above Pear Therapeutics, and is preceded by Huma.ai.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Huma.ai | 100% |
![]() | Sensyne Health | 100% |
![]() | Pear Therapeutics | 100% |
![]() | 87% | |
![]() | Health Catalyst | 87% |
![]() | Omada Health | 75% |
![]() | Numerate | N/A |
![]() | Babylon | N/A |
![]() | OWKIN | N/A |
![]() | Optum Health & Technology Australia Pty Limited | N/A |
Sensyne Health has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Sensyne Health’s product quality score is a 5 out of 5 as rated by its users and customers.
Compared to its competitors, Sensyne Health's Product Quality score is rated right above Health Catalyst, and is preceded by Huma.ai.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Huma.ai | 5/5 |
![]() | Sensyne Health | 5/5 |
![]() | Health Catalyst | 4.3/5 |
![]() | 4.1/5 | |
![]() | Pear Therapeutics | 4/5 |
![]() | Omada Health | 3.4/5 |
![]() | Numerate | N/A |
![]() | Babylon | N/A |
![]() | OWKIN | N/A |
![]() | Optum Health & Technology Australia Pty Limited | N/A |
Sensyne Health has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Compared to its competitors, Sensyne Health's ROI score is rated right above Google, and is preceded by Huma.ai.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Huma.ai | 5/5 |
![]() | Sensyne Health | 5/5 |
![]() | 4/5 | |
![]() | Health Catalyst | 4/5 |
![]() | Omada Health | 3.5/5 |
![]() | Pear Therapeutics | 2/5 |
![]() | Numerate | N/A |
![]() | Babylon | N/A |
![]() | OWKIN | N/A |
![]() | Optum Health & Technology Australia Pty Limited | N/A |
Sensyne Health has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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Schrödinger Building, Heatley Road, Oxford Science Park, Oxford OX4 4GE United Kingdom
http://www.sensynehealth.com
+44 (0) 330 058 1845
Compared to its competitors, Sensyne Health's Customer Service score is rated right above Google, and is preceded by Huma.ai.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Huma.ai | 5/5 |
![]() | Sensyne Health | 5/5 |
![]() | 4/5 | |
![]() | Health Catalyst | 4/5 |
![]() | Omada Health | 3.6/5 |
![]() | Pear Therapeutics | 2/5 |
![]() | Numerate | N/A |
![]() | Babylon | N/A |
![]() | OWKIN | N/A |
![]() | Optum Health & Technology Australia Pty Limited | N/A |
Sensyne Health has a 4.3/5 stars for its overall company culture rated by their employees

Sensyne Health scored a 100 for Net Promoter Score and a 17 for Employee Net Promoter Score. NPS gauges how likely a customer of Sensyne Health would recommend the brand to a friend. ENPS measures how likely Sensyne Health employees would recommend working at Sensyne Health to a friend.
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
| 40% | Promoters |
|---|---|
| 37% | Passive |
| 23% | Detractors |