-100
NPS
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Shenzhen INVT Electric Company
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About Shenzhen INVT Electric Company's Brand
Manufacturer of inverters. The company is engaged in research, development, manufacture and distribution of frequency inverters such as low voltage, medium voltage and high voltage frequency inverters and server drive applications. Among its major competitors, Shenzhen INVT Electric Company is ranked in 4th place for NPS while ABB is 1st, and Schneider Electric is 2nd.
Brand at a Glance
4/5
Product Quality
1.5/5
Pricing
Shenzhen INVT Electric Company Ranking
- #4 / 4 of its competitors
Shenzhen INVT Electric Company NPS
Shenzhen INVT Electric Company's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Shenzhen INVT Electric Company's customers would recommend using the product based on a scale of -100 to 100.
Shenzhen INVT Electric Company Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Shenzhen INVT Electric Company NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2024 -100 | Jun 2024 | -100 |
How Other Brands Compare
Shenzhen INVT Electric Company is ranked #4 for NPS among its competitors. ABB and Schneider Electric come in first and second, with ABB Ltd coming in at third.
Shenzhen INVT Electric Company |  Schneider Electric |  ABB Ltd |  ABB | |
| Global Ranking | #- | #364 | #419 | #- |
| NPS | -100 | 31 | 25 | 55 |
| Valuation Updated every 24 hours for public companies | - | $32.77B | $67.56B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Shenzhen INVT Electric Company NPS vs. Competitors
Compared to its competitors, Shenzhen INVT Electric Company's NPS is rated right below ABB Ltd.
| COMPANY | NPS Score | |
|---|---|---|
| ABB | 55 |
| Schneider Electric | 31 |
| ABB Ltd | 25 |
| Shenzhen INVT Electric Company | -100 |
Shenzhen INVT Electric Company Product Quality
4/5
Shenzhen INVT Electric Company has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Shenzhen INVT Electric Company Product Information
Shenzhen INVT Electric Company’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- www.invt.in
- Company Size
- 1,001-5,000 Employees
Shenzhen INVT Electric Company Product Quality vs. Competitors
Compared to its competitors, Shenzhen INVT Electric Company's Product Quality score is rated right below ABB Ltd.
| COMPANY | Product Quality Score | |
|---|---|---|
| ABB | 4.3/5 |
| Schneider Electric | 4/5 |
| ABB Ltd | 4/5 |
| Shenzhen INVT Electric Company | 4/5 |
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Shenzhen INVT Electric Company Pricing
Shenzhen INVT Electric Company ROI & Value For Money
1.5/5
Shenzhen INVT Electric Company has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Shenzhen INVT Electric Company Pricing vs. Competitors
Compared to its competitors, Shenzhen INVT Electric Company's ROI score is rated right below ABB Ltd.
| COMPANY | Pricing Score | |
|---|---|---|
| ABB | 4.2/5 |
| Schneider Electric | 3.9/5 |
| ABB Ltd | 3.8/5 |
| Shenzhen INVT Electric Company | 1.5/5 |
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Shenzhen INVT Electric Company Customer Satisfaction (CSAT)
Shenzhen INVT Electric Company Customer Satisfaction (CSAT) Score
100 / 100
Shenzhen INVT Electric Company has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Shenzhen INVT Electric Company Customer Satisfaction vs. Competitors
Compared to its competitors, Shenzhen INVT Electric Company's Customer Satisfaction score is rated right above ABB.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Shenzhen INVT Electric Company | 100% |
| ABB | 83% |
| Schneider Electric | 77% |
| ABB Ltd | 75% |
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