-100
NPS
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Brand Page
ShowClix
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About ShowClix's Brand
ShowClix is the platform built by fans of live events that handles ticket sales, marketing, and on-site operations for events around the world. Among its major competitors, ShowClix is ranked in 8th place for NPS while Etix is 1st, and ThunderTix is 2nd.
Brand at a Glance
2.5/5
Product Quality
ShowClix Ranking
- #4 / 4 of its competitors
ShowClix NPS
ShowClix's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether ShowClix's customers would recommend using the product based on a scale of -100 to 100.
ShowClix Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
ShowClix NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2023 -100 | Dec 2023 | -100 |
How Other Brands Compare
ShowClix is ranked #4 for NPS among its competitors. Etix and ThunderTix come in first and second, with Eventbrite coming in at third.
ShowClix |  Eventbrite |  Etix |  ThunderTix | |
| Global Ranking | #- | #376 | #- | #- |
| NPS | -100 | 33 | 100 | 78 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $597.50M | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
ShowClix NPS vs. Competitors
Compared to its competitors, ShowClix's NPS is rated right below Tickets.com.
| COMPANY | NPS Score | |
|---|---|---|
| Etix | 100 |
| ThunderTix | 78 |
 | Picatic | 59 |
| Eventbrite | 33 |
 | TicketWeb | N/A |
 | Brown Paper Tickets | -4 |
 | Ticketmaster | -63 |
 | Tickets.com | -100 |
| ShowClix | -100 |
ShowClix Product Quality
2.5/5
ShowClix has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
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ShowClix Product Information
ShowClix’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://www.showclix.com
- Company Size
- 51-200 Employees
Industry
Tech
Analytics
Business Services
Sports & Entertainment
ShowClix Product Quality vs. Competitors
Compared to its competitors, ShowClix's Product Quality score is rated right above Ticketmaster, and is preceded by Brown Paper Tickets.
| COMPANY | Product Quality Score | |
|---|---|---|
| Etix | 5/5 |
| ThunderTix | 4.6/5 |
| Picatic | 4.3/5 |
| Eventbrite | 3.6/5 |
| Brown Paper Tickets | 2.8/5 |
| ShowClix | 2.5/5 |
| Ticketmaster | 1.7/5 |
| Tickets.com | 1.5/5 |
| TicketWeb | N/A |
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ShowClix Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
100%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
ShowClix Customer Satisfaction vs. Competitors
Compared to its competitors, ShowClix's Customer Satisfaction score is rated right above TicketWeb, and is preceded by Brown Paper Tickets.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Etix | 100% |
| Eventbrite | 55% |
| Tickets.com | 33% |
| Ticketmaster | 19% |
| ThunderTix | 0% |
| Picatic | 0% |
| Brown Paper Tickets | 0% |
| ShowClix | 0% |
| TicketWeb | 0% |
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