61
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Sikorsky
Marketing or Exec? Claim Your Free Account
About Sikorsky's Brand
Among its major competitors, Sikorsky is ranked in 1st place for NPS while Airbus is 2nd, and United Technologies is 3rd.
Brand at a Glance
64%
Customer Loyalty
3.9/5
Product Quality
4/5
Pricing
4.1/5
Customer Service
Sikorsky Ranking
- #1 / 4 of its competitors
Sikorsky NPS
Sikorsky's Net Promoter Score (NPS) is a 61 with 74% Promoters, 13% Passives, and 13% Detractors. Net Promoter Score tracks whether Sikorsky's customers would recommend using the product based on a scale of -100 to 100.
Sikorsky Overall NPS
| 74% | Promoters |
|---|---|
| 13% | Passives |
| 13% | Detractors |
Sikorsky NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2022 44 | Nov 2022 | 44 |
Jul 2023 50 | Jul 2023 | 50 |
Sep 2023 45 | Sep 2023 | 45 |
Dec 2023 49 | Dec 2023 | 49 |
Jan 2024 54 | Jan 2024 | 54 |
Feb 2024 46 | Feb 2024 | 46 |
Mar 2024 52 | Mar 2024 | 52 |
Apr 2024 60 | Apr 2024 | 60 |
May 2024 62 | May 2024 | 62 |
Jan 2025 64 | Jan 2025 | 64 |
Mar 2025 65 | Mar 2025 | 65 |
Dec 2025 63 | Dec 2025 | 63 |
How Other Brands Compare
Sikorsky is ranked first for NPS among its competitors. Airbus and United Technologies come in second and third, with Boeing coming in at #4.
Sikorsky |  Boeing |  Airbus |  United Technologies | |
| Global Ranking | #- | #132 | #236 | #- |
| NPS | 61 | 7 | 27 | 23 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $147.47B | $93.02B | $74.19B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Sikorsky NPS by Gender
Sikorsky's NPS was rated 100 by Male customers on Comparably.
Male
100
Sikorsky's NPS was rated 100 by Male customers on Comparably.
100%
Promoters
0%
Passives
0%
Detractors
Female
N/A
Sikorsky's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Sikorsky NPS vs. Competitors
Compared to its competitors, Sikorsky's NPS is rated right above Airbus.
| COMPANY | NPS Score | |
|---|---|---|
| Sikorsky | 61 |
| Airbus | 27 |
| United Technologies | 23 |
| Boeing | 7 |
Sikorsky Customer Loyalty
64%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
64% of Sikorsky users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Sikorsky Customer Loyalty Score by Gender
Sikorsky's Customer Loyalty score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Sikorsky.
Male
100%
Yes
Female
N/A
Yes
Sikorsky Customer Loyalty Score by Industry
Sikorsky's Customer Loyalty score was rated 100% by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Sikorsky Customer Loyalty vs. Competitors
Compared to its competitors, Sikorsky's Customer Loyalty score is rated right below Boeing.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| United Technologies | 92% |
| Airbus | 82% |
| Boeing | 68% |
| Sikorsky | 64% |
Unlock Sikorsky Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Sikorsky Customer Loyalty vs. Competitors data and gain insights into your customers today.
Sikorsky Product Quality
3.9/5
Sikorsky has an overall Product Quality score of 3.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Sikorsky's overall Product Quality score rated by its users and customers.
Sikorsky Product Information
Sikorsky’s product quality score is a 3.9 out of 5 as rated by its users and customers. Reviewers from the Aerospace and Aviation industry rated Sikorsky's product the highest.
- Company Size
- 10,000+ Employees
Industry
Tech
Government & Legal
Manufacturing
Quick Insights into Sikorsky Product Quality
Sikorsky's Product Quality score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked Sikorsky's Product Quality.
Ranked Sikorsky Product Quality the Highest
Sikorsky Product Quality Score by Gender
Sikorsky's Product Quality score was rated 4.7 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Sikorsky.
Male
4.7/5
Female
N/A
Sikorsky Product Quality Score by Industry
Sikorsky's Product Quality score was rated 4.6 stars by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Sikorsky Product Quality vs. Competitors
Compared to its competitors, Sikorsky's Product Quality score is rated right above United Technologies, and is preceded by Airbus.
| COMPANY | Product Quality Score | |
|---|---|---|
| Airbus | 4.1/5 |
| Sikorsky | 3.9/5 |
| United Technologies | 3.9/5 |
| Boeing | 3.5/5 |
Unlock Sikorsky Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Sikorsky Product Quality vs. Competitors data and gain insights into your customers today.
Sikorsky Pricing
Sikorsky ROI & Value For Money
4/5
Sikorsky has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Sikorsky's overall ROI score rated by its users and customers.
Sikorsky Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Aerospace and Aviation industry.
Quick Insights into Sikorsky ROI
Sikorsky's ROI score was rated highest by customers from the Aerospace and Aviation industry.
Sign Up to unlock insights into how customers have ranked Sikorsky's ROI score.
Ranked Sikorsky ROI the Highest
Sikorsky ROI Score by Gender
Sikorsky's ROI score was rated 4.7 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Sikorsky.
Male
4.7/5
Female
N/A
Sikorsky ROI Score by Industry
Sikorsky's ROI score was rated 5 stars by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Sikorsky Pricing vs. Competitors
Compared to its competitors, Sikorsky's ROI score is rated right above Airbus.
| COMPANY | Pricing Score | |
|---|---|---|
| Sikorsky | 4/5 |
| Airbus | 3.9/5 |
| United Technologies | 3.7/5 |
| Boeing | 3.5/5 |
Unlock Sikorsky ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Sikorsky ROI vs. Competitors data and gain insights into your customers today.
Sikorsky Customer Satisfaction (CSAT)
Sikorsky Customer Satisfaction (CSAT) Score
79 / 100
Sikorsky has an overall Customer Satisfaction score of 79 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
68%
Satisfied
11%
Neither Satisfied nor Dissatisfied
16%
Dissatisfied
0%
Very Dissatisfied
5%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Sikorsky Customer Satisfaction
Sikorsky's Customer Satisfaction score was rated highest by customers from the Aerospace and Aviation industry.
Sign Up to unlock insights into how customers have ranked Sikorsky's Customer Satisfaction.
Ranked Sikorsky Customer Satisfaction the Highest
Sikorsky Customer Satisfaction Score by Gender
Sikorsky's Customer Satisfaction score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Sikorsky.
100 / 100
MaleVery Satisfied | 75% | |
|---|---|---|
Satisfied | 25% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Sikorsky Customer Satisfaction Score by Industry
Sikorsky's Customer Satisfaction score was rated 100 points by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Sikorsky Customer Satisfaction Score by Industry",
"text": "Sikorsky's Customer Satisfaction score was rated 100 points by Aerospace and Aviation industry customers.",
"bars": [
{
"label": "Aerospace and Aviation",
"groupId": 496,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Sikorsky's Customer Satisfaction score is rated by Aerospace and Aviation customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
}
]
}Sikorsky Customer Satisfaction vs. Competitors
Compared to its competitors, Sikorsky's Customer Satisfaction score is rated right above Boeing, and is preceded by Airbus.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| United Technologies | 88% |
| Airbus | 82% |
| Sikorsky | 79% |
| Boeing | 62% |
Unlock Sikorsky Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Sikorsky Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Sikorsky Customer Service
4.1/5
Sikorsky has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Sikorsky's overall Customer Service score rated by its users and customers.
About Sikorsky's Customer Service
Website
https://customerportal.sikorsky.com
Quick Insights into Sikorsky Customer Service
Sikorsky's Customer Service score was rated highest by customers from the Aerospace and Aviation industry.
Sign Up to unlock insights into how customers have ranked Sikorsky's Customer Service score.
Ranked Sikorsky Customer Service the Highest
Sikorsky Customer Service Score by Gender
Sikorsky's Customer Service score was rated 4.7 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Sikorsky.
Male
4.7/5
Female
N/A
Sikorsky Customer Service Score by Industry
Sikorsky's Customer Service score was rated 5 stars by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Sikorsky Customer Service vs. Competitors
Compared to its competitors, Sikorsky's Customer Service score is rated right above Airbus.
| COMPANY | Customer Service Score | |
|---|---|---|
| Sikorsky | 4.1/5 |
| Airbus | 4.1/5 |
| United Technologies | 4/5 |
| Boeing | 3.6/5 |
Unlock Sikorsky Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Sikorsky Customer Service vs. Competitors data and gain insights into your customers today.
Sikorsky as an Employer
4.3/5
Sikorsky has a 4.3/5 stars for its overall company culture rated by their employees
bottom
45%
Consumer vs. Employees
Sikorsky scored a 61 for Net Promoter Score and a 20 for Employee Net Promoter Score. NPS gauges how likely a customer of Sikorsky would recommend the brand to a friend. ENPS measures how likely Sikorsky employees would recommend working at Sikorsky to a friend.
Net Promoter Score
61
NPS Score
| 74% | Promoters |
|---|---|
| 13% | Passive |
| 13% | Detractors |
Employee Net Promoter Score
20
eNPS Score
| 56% | Promoters |
|---|---|
| 8% | Passive |
| 36% | Detractors |
